Deleting temporary installer files

If a folder named C:\aiwtmp remains on your system after the RICOH ProcessDirector installer has finished an installation, you can delete that folder and all its contents.

If the installer creates the C:\aiwtmp folder, it also deletes it. However, if you create C:\aiwtmp before starting the installer, the installer does not remove this folder. If any errors occur during the installation, files might be left in this folder, which can now be removed.

To delete the temporary installer files:

  1. Log in to Windows as an administrator.
  2. Locate your installation directory in Windows Explorer.
  3. If you see the C:\aiwtmp folder, delete it and all its contents.