Installing a Web browser

RICOH ProcessDirector requires a Web browser to access and display its user interface. You can access the user interface from the primary computer or from another computer. The workstation must have the most recent version of one of these Web browsers installed:

  • Mozilla Firefox
  • Google Chrome
  • Microsoft Edge

The user interface has a Web-based file viewer that requires a PDF viewer plug-in to display AFP or PDF files so you can select pages to reprint. To view print files, you can use an Acrobat plugin or the default PDF viewers that are included with Firefox, Chrome, and Edge.

We recommend installing Adobe Reader on any computers used to manage jobs. If you need to install Adobe Reader, you can download it from the Adobe website. The website tries to detect the operating system and language that your system is running. If you want to download the software in a different language, click More download options.

    Note:
  • To view jobs that use double-byte fonts using an Acrobat plugin in RICOH ProcessDirector, be sure that the font package for the Adobe Reader is installed on your system. This package is available from the Adobe website (http://supportdownloads.adobe.com/product.jsp?platform=windows&product=10).
  • Use the latest versions of the Firefox, Chrome and Edge browsers to get better functionality from their default PDF viewers.