Connectors are applications stored on your local systems that create a link between cloud applications and software or devices installed on-premises. This connection creates a communication path between the systems. To connect to RICOH TotalFlow Cloud, you install RICOH Cloud Connector on a server in your network.

RICOH Cloud Connector is used in different ways for different applications.

  • RICOH InfoPrint Manager for Windows and for Linux

    Uses Cloud Connector to install and manage subscription licenses.

  • RICOH TotalFlow Producer

    Uses Cloud Connector to transfer jobs to hot folders and printers.

Note: With a RICOH TotalFlow Producer Base subscription, you can install one Cloud Connector instance per account. With a RICOH TotalFlow Producer Advanced subscription, you can install five Cloud Connector instances. However, if your network is not very large, we recommend installing one Cloud Connector instance. If you have to send jobs to hot folders or printers in parts of your network that are more isolated, installing several Cloud Connector instances is recommended.