Troubleshooting If you encounter problems while you are working with RICOH TotalFlow Producer, these topics might help you solve them. In this section: Troubleshooting Issues Related to RICOH TotalFlow Producer Troubleshooting Issues Related to RICOH Cloud Connector Downloading RICOH Cloud Connector LogsIf you encounter issues while using RICOH Cloud Connector, you can easily download the application logs, which can help troubleshoot the problem. Parent topic: RICOH TotalFlow™ Producer