Downloading RICOH Cloud Connector

You can download the latest version of RICOH Cloud Connector from the Connectors tab in RICOH Account Administration. Download the package onto the server where you plan to install the application.
Before you download Cloud Connector, make sure these conditions are met:
  • The Cloud Connector setup page opens in a web browser. Make sure that the system has the latest versions of one of these browsers installed:
    • Mozilla Firefox
    • Google Chrome
    • Microsoft Edge
  • You have write permission on the default installation location:
    • %ProgramData%\RICOH\Cloud Connector\ for Windows, or
    • /opt/RICOH/RCC/ for Linux.
  • If you choose a different installation path, make sure that it exists and you have write permissions on it. If the directory exists, it must be empty.
To download RICOH Cloud Connector:
  1. Log in to the server that you want to install Cloud Connector on as an administrator.
  2. Log in to RICOH TotalFlow Cloud as a user with access to RICOH Account Administration.
  3. In RICOH Account Administration, click Connectors in the left pane.
    You see the Connectors tab.
    Connectors tab
  4. Click Download on the top-right corner of the page and select Download for Windows or Download for Linux, according to your operating system.
  5. Save the installation package in a location where you have write and execute permissions. On Linux, you download an archive named ricoh-cloud-connector-linux.gz, which contains the executable file.
    The name of the downloaded file is:
    • On Windows: ricoh-cloud-connector-win.exe
    • On Linux: ricoh-cloud-connector-linux.gz
For the RICOH TotalFlow Producer Advanced and Trial subscriptions, the Windows version of RICOH Cloud Connector also includes the RICOH Printer Connector component, which facilitates the communication with supported printers running in your environment.