Submitting Jobs by Email

If you have a RICOH TotalFlow Producer Base subscription, you can submit single PDF jobs using a customized job submission email address.
To submit jobs by email, you must have a user account with Job Submitter rights and the email address customized for your account.
To submit a job by email:
  1. Sign in to your email and open a new email template.
  2. Enter the customized email address received from your print shop in the To: field.
  3. Type a name for the job in the Subject: field.
    When the job arrives in RICOH TotalFlow Producer, this name is displayed in the Jobs table and in the Special Instructions field of the job properties dialog.
  4. In the email body, write the job instructions or any other details for the print shop.
    When the job arrives in RICOH TotalFlow Producer, the text that you write in the email body is displayed in the Special Instructions field of the job properties dialog.
  5. Attach the PDF file.
      Note:
    • You can attach up to 100 files. The files cannot exceed the total attachment size allowed by the email service provider.
    • If you attach more than one file, RICOH TotalFlow Producer groups all the files as an order and each file becomes a job in that order. The name of each PDF file becomes the name of the respective job and the content of the Subject: field is displayed in the Special Instructions field.
  6. Send the email.
When the job arrives in RICOH TotalFlow Producer, you receive a confirmation email.

To see the job in RICOH TotalFlow Producer, click the Go to Print Portal button in the email.