Submitting Jobs by Email

If you have a RICOH TotalFlow Producer Base subscription, you can submit single-PDF jobs using a customized job submission email address.
To submit jobs by email, you must have a user account with Job Submitter rights and the email address customized for your account.
To submit a job by email:
  1. Sign in to your email and open a new email template.
  2. Enter the customized email address received from your print shop in the To: field.
  3. Enter a description for the job in the Subject: field.
    When the job arrives in RICOH TotalFlow Producer, the email subject is displayed in the Special Instructions field on the job properties dialog.
  4. In the email body, write the job instructions or any other details for the print shop.
    When the job arrives in RICOH TotalFlow Producer, the text from the email body is displayed in the Special Instructions field on the job properties dialog.
  5. Attach one or more PDF files.

    The name of the PDF file becomes the name of the job in RICOH TotalFlow Producer and is displayed in the Jobs table.

      Note:
    • You can attach up to 100 files. The files cannot exceed the total attachment size allowed by the email service provider.
    • If you attach multiple files, a separate job is created for each file in RICOH TotalFlow Producer, with the name of the file as the job name. The content from the email subject and body is displayed for each job in the Special Instructions field on the job properties dialog.
  6. Send the email.
After the job arrives in RICOH TotalFlow Producer, you receive a confirmation email.

To see the job in RICOH TotalFlow Producer, click the Go to Print Portal button in the email.