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id_md:"xd_cf9423a4dfd8d426--2ce659b2-18657e20f5a--7ffd" AND product_md:"RICOH TotalFlow Producer"
    /swinfocenter/ricoh-totalflow-producer/de-de/rjt_TFProducer_project.ditamap/$/rjt_t_troubleshooting - "rjt_t_troubleshooting" -"rjt_t_troubleshooting"
  • Deutsch
    • /swinfocenter/ricoh-totalflow-producer/en-us/rjt_TFProducer_project.ditamap/$/rjt_t_troubleshooting - "rjt_t_troubleshooting" -"rjt_t_troubleshooting"
  • English
    • /swinfocenter/ricoh-totalflow-producer/es-es/rjt_TFProducer_project.ditamap/$/rjt_t_troubleshooting - "rjt_t_troubleshooting" -"rjt_t_troubleshooting"
  • Español
    • /swinfocenter/ricoh-totalflow-producer/fr-fr/rjt_TFProducer_project.ditamap/$/rjt_t_troubleshooting - "rjt_t_troubleshooting" -"rjt_t_troubleshooting"
  • Français
    • /swinfocenter/ricoh-totalflow-producer/it-it/rjt_TFProducer_project.ditamap/$/rjt_t_troubleshooting - "rjt_t_troubleshooting" -"rjt_t_troubleshooting"
  • Italiano
    • /swinfocenter/ricoh-totalflow-producer/ja-jp/rjt_TFProducer_project.ditamap/$/rjt_t_troubleshooting - "rjt_t_troubleshooting" -"rjt_t_troubleshooting"
  • 日本語 — Japanese
    • /swinfocenter/ricoh-totalflow-producer/nl-nl/rjt_TFProducer_project.ditamap/$/rjt_t_troubleshooting - "rjt_t_troubleshooting" -"rjt_t_troubleshooting"
  • Nederlands

RICOH TotalFlow Producer

  • 1 RICOH TotalFlow Producer
    • 1.1 Overview
      • 1.1.1 System Objects
        • 1.1.1.1 Automations
          • 1.1.1.1.1 Creating sample Automations
        • 1.1.1.2 Connectors
          • 1.1.1.2.1 RICOH Cloud Connector
        • 1.1.1.3 Customers
        • 1.1.1.4 Hot Folders
        • 1.1.1.5 Jobs and Orders
        • 1.1.1.6 Users
      • 1.1.2 User Interface
        • 1.1.2.1 Banner
        • 1.1.2.2 RICOH TotalFlow Producer Home Page
          • 1.1.2.2.1 Jobs Table
          • 1.1.2.2.2 Orders Table
          • 1.1.2.2.3 Additional Applications
          • 1.1.2.2.4 Customizing the Table Columns
          • 1.1.2.2.5 Grouping Jobs and Orders
        • 1.1.2.3 PDF Editor Page
        • 1.1.2.4 Main Page - Account Administration
          • 1.1.2.4.1 Automations Tab
          • 1.1.2.4.2 Connectors Tab
          • 1.1.2.4.3 Customers Tab
          • 1.1.2.4.4 Details Tab
          • 1.1.2.4.5 Hot Folders Tab
          • 1.1.2.4.6 Subscriptions Tab
          • 1.1.2.4.7 Users Tab
      • 1.1.3 Accessibility
      • 1.1.4 Trademarks
    • 1.2 Getting Started with RICOH TotalFlow Cloud
      • 1.2.1 Signing in to RICOH TotalFlow Producer for the First Time
      • 1.2.2 For Administrators
        • 1.2.2.1 Viewing Subscriptions
        • 1.2.2.2 Adding Users
        • 1.2.2.3 Connecting to Hot Folders and Printers
          • 1.2.2.3.1 Downloading RICOH Cloud Connector
          • 1.2.2.3.2 Installing or Updating RICOH Cloud Connector
          • 1.2.2.3.3 Setting up RICOH Cloud Connector
          • 1.2.2.3.4 Sending Jobs to an EFI Fiery hot folder
          • 1.2.2.3.5 Sending Jobs to a Hot Folder or Directory
      • 1.2.3 For Users
      • 1.2.4 For Customers and Job Submitters
      • 1.2.5 Managing cookie settings
    • 1.3 Configuring
      • 1.3.1 Adding Users
      • 1.3.2 CreatingHot Folders
      • 1.3.3 Adding Customers
        • 1.3.3.1 Adding Users to Customers
      • 1.3.4 Creating Automations
        • 1.3.4.1 Duplicating Automations
      • 1.3.5 Creating Custom Statuses
      • 1.3.6 Defining the reply-to address for automated emails
      • 1.3.7 Enabling or Disabling Office Conversion
    • 1.4 Working with Jobs
      • 1.4.1 Submitting Jobs
        • 1.4.1.1 Manually converting Microsoft Office files to PDF
      • 1.4.2 Preflighting Jobs
        • 1.4.2.1 Changing the Default Preflight Profile
        • 1.4.2.2 Preflighting Jobs Manually
        • 1.4.2.3 Disabling Automatic Preflight
      • 1.4.3 Modifying PDF Files
        • 1.4.3.1 Editing Files with Document Editor
          • 1.4.3.1.1 Reordering the Pages of a Job File
          • 1.4.3.1.2 Adding New Pages to a Job File
        • 1.4.3.2 Editing the Content of PDF Files
          • 1.4.3.2.1 Hiding Content of a PDF File by Redaction
          • 1.4.3.2.2 Selecting the Content to Reveal in PDF Files
          • 1.4.3.2.3 Inserting Objects in PDF Files
          • 1.4.3.2.4 Inserting Text in a PDF File
          • 1.4.3.2.5 Highlighting Text in a PDF File
          • 1.4.3.2.6 Inserting Links in a PDF File
          • 1.4.3.2.7 Adding Notes and Comments to a PDF File
      • 1.4.4 Managing the Job Files Versions
      • 1.4.5 Viewing Job Status
      • 1.4.6 Changing Job Status
      • 1.4.7 Viewing the Job File
      • 1.4.8 Modifying Job Information
      • 1.4.9 Deleting Jobs
      • 1.4.10 Finding Jobs or Orders
      • 1.4.11 Sending Jobs to Hot Folders
    • 1.5 Working with Orders
      • 1.5.1 Creating Orders
        • 1.5.1.1 Email Job Submission
      • 1.5.2 Deleting Orders
        • 1.5.2.1 Editing Orders
      • 1.5.3 Changing Order Status
    • 1.6 Security
      • 1.6.1 User Authorities
    • 1.7 Managing Objects
      • 1.7.1 Managing account details
      • 1.7.2 Modifying user information
      • 1.7.3 Changing your Password
      • 1.7.4 Editing Hot Folders
      • 1.7.5 Viewing Subscriptions
      • 1.7.6 Uninstalling RICOH Cloud Connector
    • 1.8 Troubleshooting
      • 1.8.1 Troubleshooting Issues Related to RICOH TotalFlow Producer
        • 1.8.1.1 Attachment could not be sent by Email Job Submission
        • 1.8.1.2 Connecting to Hot Folder not Working with Correct Credentials
      • 1.8.2 Troubleshooting Issues Related to Cloud Connector
        • 1.8.2.1 Could not install RICOH Cloud Connector
        • 1.8.2.2 Edge does not launch when installing RICOH Cloud Connector
        • 1.8.2.3 Cloud Connector Error: Signature not yet current
    • 1.9 How-To Videos
      • 1.9.1 Overview
      • 1.9.2 Setting up RICOH Cloud Connector and Hot Folders
      • 1.9.3 Adding Users
      • 1.9.4 Adding Customers
      • 1.9.5 Submitting Orders and Jobs
      • 1.9.6 Preflight
      • 1.9.7 Editing PDF Files
      • 1.9.8 Custom Job and Order Statuses
      • 1.9.9 Sending Jobs to Hot Folders and Printers
  1. Software Information Center

Troubleshooting Issues Related to RICOH TotalFlow Producer

In this section:

  1. Attachment could not be sent by Email Job Submission
  2. Connecting to Hot Folder not Working with Correct Credentials
Parent topic: Troubleshooting

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