Submitting Orders by Email

With a RICOH TotalFlow Producer Advanced subscription, you can submit orders by email, using a customized job submission email address.
To submit orders by email, you must have a user account with Job Submitter rights and the email address customized for your account.
To submit orders by email:
  1. Sign in to your email and open a new email template.
  2. Enter the customized email address received from your print shop in the To: field.
  3. Enter a name for the order in the Subject: field.
    When the order arrives in RICOH TotalFlow Producer, this name is displayed in the Orders table and in the Order Instructions field on the order properties dialog.
  4. In the email body, write the order instructions or any other details for the print shop.
    When the order arrives in RICOH TotalFlow Producer, the text from the email body is displayed in the Order Instructions field on the order properties dialog.
  5. Attach one or more files.

    A separate job is created inside the RICOH TotalFlow Producer order for each submitted file, with the name of the file as the job name.

      Note:
    • The supported types of files are:
      • PDF
      • Microsoft Word, Excel, and PowerPoint files
      • PNG, JPEG/JPG, and TIFF/TIF
    • You can attach up to 100 files. The files cannot exceed the total attachment size allowed by the email service provider.
  6. Send the email.
After the order arrives in RICOH TotalFlow Producer, you receive a confirmation email.

To see the order in RICOH TotalFlow Producer, click the Go to Print Portal button in the email.

Parent topic: Submitting Orders