Submitting Orders by Email

RICOH TotalFlow Producer lets you submit orders by email, using a customized job submission email address.
To submit orders by email, you must have a user account with Job Submitter rights and the email address customized for your account.
To submit orders by email:
  1. Sign in to your email and open a new email template.
  2. Enter the customized email address received from your print shop in the To: field.
  3. Type a name for the order in the Subject: field.
    When the order arrives in RICOH TotalFlow Producer, this name is displayed in the Orders table and in the Order Instructions field of the job properties dialog.
  4. In the email body, write the order instructions or any other details that you want the print shop to know.
    When the order arrives in RICOH TotalFlow Producer, the text that you write in the email body is displayed in the Order Instructions field of the job properties dialog.
  5. Attach one or more files of supported types.
    Note: The supported types of files are:
    • PDF
    • Microsoft Word, Excel, and PowerPoint files
    • PNG, JPEG/JPG, and TIFF/TIF
  6. Send the email.
When the order arrives in RICOH TotalFlow Producer, you receive a confirmation email.

To see the order in RICOH TotalFlow Producer, click the Go to Print Portal button in the email.

Parent topic: Submitting Orders