Configuring

In this section:

1. Adding Users
   When you add a user, you specify the user's contact information and what type of role the user has for each application.
2. CreatingHot Folders
   You can create hot folders in RICOH Account Administration.
3. Adding Customers
   Define Customer objects to represent your client companies who submit jobs to you for processing. In a later step, you add users associated with those companies for employees of your client, so they can submit jobs.
4. Creating Automations
   Use Automations to reduce repetitive manual tasks and speed up order processing by using customized workflows that run automatically when a trigger occurs.
5. Creating Custom Statuses
   RICOH TotalFlow Producer provides a wide range of statuses that it assigns to jobs and orders as they move through the system. However, your process might require a unique status that does not currently exist. You can define a custom status for all users in your company to use.
6. Defining the reply-to address for automated emails
   When creating or editing a customer account, you can specify the reply-to email address included in emails sent by RICOH TotalFlow Cloud to users associated with that customer.
7. Enabling or Disabling Office Conversion
   Office Conversion is a BETA feature that converts Microsoft Office files to PDF before further processing, either automatically or on demand.