Installing the License

When installing TotalFlow BatchBuilder, you can select between the trial license or the permanent license. The trial license lets you use TotalFlow BatchBuilder for 60 days.
To continue using TotalFlow BatchBuilder after the trial license expires, you must install a permanent license on the computer where you installed TotalFlow BatchBuilder. The permanent license is valid only on this computer.
Important: Before you try to install the license, make sure that you have the email with the entitlement ID (EID) that you received from your service representative.

You can obtain the license file manually using the self-service website.

The License Key Management Application (LKMA) comes with the TotalFlow BatchBuilder base installation and handles the license types for your TotalFlow BatchBuilder software. The License Key Management Application lets you add or remove licenses.
Note: The installation paths specified in the instructions are the default ones. If you installed TotalFlow BatchBuilder in a custom location, refer to that location instead of the default one.
  1. To install the permanent license:
  2. Click Start ⇒ All apps ⇒ <Program Group>.
    Note: The default Program Group for the TotalFlow BatchBuilder application is RICOH TotalFlow BatchBuilder. You can set a different Program Group during the installation process.
  3. Right-click Manage Software Keys and select Run as Administrator to open the application.
  4. In the TotalFlow BatchBuilder Licenses main window, click Add... to add a new license.
    The Deploy Software Keys window is displayed.
  5. In the Deploy Software Keys dialog, click Browse..., go to the license key file, and click Open.
  6. Click Next.
    An information message is displayed:
    • Registration successful if the registration process is successful.
    • Registration failed if the registration process fails.

      If the registration process fails, a pop-up message is displayed to indicate why the registration failed.

  7. If the installation is successful, you must restart the application services:
    1. Click Start ⇒ All apps ⇒ <Program Group>.
      Note: The default Program Group for the TotalFlow BatchBuilder application is RICOH TotalFlow BatchBuilder. You can set a different Program Group during the installation process.
    2. Right-click Restart Services and select Run as Administrator to restart the application services.
Note: If the system fingerprint used for generating a license key is changed, the TotalFlow BatchBuilder software continues to run in grace mode for 7 days. You must contact your local representative to receive a new license key before the period expires, otherwise the TotalFlow BatchBuilder software stops running on this system when the grace period ends.
Parent topic: After Installation