External order reference

Specifies the original order number assigned by the software that created the order. Include this value so you can map your tracking numbers to RICOH ProcessDirector orders.

Format:

Length
Up to 128 characters (bytes)
Restrictions
None
Default
Not set

Database name
Order.Reference

Usage note:

  • In the Order portlet, right-click the order and select Set External order reference to update this property of the order as needed.