Support Ticket number

Specifies the ticket number value associated with the capture data file.

Format:

Length
Up to 128 characters (bytes)
Database name
WorkflowSystem.Capture.TicketNumber

Usage notes:

  • RICOH support tickets often begin with the prefix INC as an abbreviation for incident, followed by a number. Update the value of this property to show your ticket number.
  • The value of this property is included in the name of the data capture ZIP file along with the value for the Company name property and Capture name property.