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id_md:"raca_ig_troubleshooting_initial_settings_title" AND product_md:"RICOH Auto Color Adjuster"
    /swinfocenter/ricoh-auto-color-adjuster/de-DE/RACA_swic_master_project.ditamap/$/raca_ig_troubleshooting_initial_title - "raca_ig_troubleshooting_initial_title" -"raca_ig_troubleshooting_initial_title"
  • Deutsch
    • /swinfocenter/ricoh-auto-color-adjuster/en-US/RACA_swic_master_project.ditamap/$/raca_ig_troubleshooting_initial_title - "raca_ig_troubleshooting_initial_title" -"raca_ig_troubleshooting_initial_title"
  • English
    • /swinfocenter/ricoh-auto-color-adjuster/es-ES/RACA_swic_master_project.ditamap/$/raca_ig_troubleshooting_initial_title - "raca_ig_troubleshooting_initial_title" -"raca_ig_troubleshooting_initial_title"
  • Español
    • /swinfocenter/ricoh-auto-color-adjuster/fr-FR/RACA_swic_master_project.ditamap/$/raca_ig_troubleshooting_initial_title - "raca_ig_troubleshooting_initial_title" -"raca_ig_troubleshooting_initial_title"
  • Français
    • /swinfocenter/ricoh-auto-color-adjuster/it-IT/RACA_swic_master_project.ditamap/$/raca_ig_troubleshooting_initial_title - "raca_ig_troubleshooting_initial_title" -"raca_ig_troubleshooting_initial_title"
  • Italiano
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  • 日本語 — Japanese
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  • Nederlands

RICOH Auto Color Adjuster

  • 1 RICOH Auto Color Adjuster
    • 1.1 Installation Guide
      • 1.1.1 Preface
        • 1.1.1.1 Publications for This Machine
        • 1.1.1.2 Symbols Used in the Manual
        • 1.1.1.3 Abbreviations Used in This Manual
        • 1.1.1.4 Important
        • 1.1.1.5 Cautions Regarding This Guide
        • 1.1.1.6 Trademarks
      • 1.1.2 Setup Overview
        • 1.1.2.1 Required Applications
          • 1.1.2.1.1 Files Stored on the Provided USB Flash Memory
        • 1.1.2.2 System Requirements
          • 1.1.2.2.1 Requirements for the Computer Environment
        • 1.1.2.3 Setup Flow
      • 1.1.3 Setting Up the Required Applications
        • 1.1.3.1 Setting Up the RICOH Auto Color Adjuster
          • 1.1.3.1.1 Registering a Password for Connecting to the Cloud for License Management
          • 1.1.3.1.2 Installing the RICOH Auto Color Adjuster
            • 1.1.3.1.2.1 Finding the IP Address
            • 1.1.3.1.2.2 Finding the Port Number
        • 1.1.3.2 Installing the Fiery Command WorkStation
          • 1.1.3.2.1 Downloading the Fiery Command WorkStation
          • 1.1.3.2.2 Installing the Fiery Command WorkStation
          • 1.1.3.2.3 Hiding the Fiery Software Manager
      • 1.1.4 Connecting Devices
        • 1.1.4.1 Connecting the Machine to the Computer
        • 1.1.4.2 Using Two or More Machines
      • 1.1.5 Settings
        • 1.1.5.1 Displaying the Settings Dialog
          • 1.1.5.1.1 Changing the Language of the Application
        • 1.1.5.2 Options in the Settings Dialog
          • 1.1.5.2.1 Machine Settings
          • 1.1.5.2.2 Scan Settings
          • 1.1.5.2.3 Auto Color Adjuster Server Settings
          • 1.1.5.2.4 Basic Authentication
          • 1.1.5.2.5 Firmware Update
          • 1.1.5.2.6 Backup/Restore/Log
          • 1.1.5.2.7 License Management
        • 1.1.5.3 Configuring the Desktop Application Settings
          • 1.1.5.3.1 Configuring the Auto Color Adjuster Server Settings
          • 1.1.5.3.2 Creating the Server Certificate for Auto Color Adjuster
            • 1.1.5.3.2.1 Installing a Certificate to a Client Computer
          • 1.1.5.3.3 Specifying Basic Authentication
      • 1.1.6 Initial Settings
        • 1.1.6.1 Displaying the Initial Settings Page
          • 1.1.6.1.1 Changing the Language of the Initial Settings Page
        • 1.1.6.2 Initial Settings Pages
          • 1.1.6.2.1 Settings in the Add/Edit Chart Dialog
          • 1.1.6.2.2 Manage Location
          • 1.1.6.2.3 Manage Printer
            • 1.1.6.2.3.1 Settings in the Add/Edit Printer Dialog
          • 1.1.6.2.4 Manage Paper
            • 1.1.6.2.4.1 Settings on the Add/Edit Paper Dialog
          • 1.1.6.2.5 Settings on the Set Threshold Page
          • 1.1.6.2.6 Settings in the Miscellaneous Dialog
        • 1.1.6.3 Configuring Initial Settings
          • 1.1.6.3.1 Displaying the Initial Settings Page
          • 1.1.6.3.2 Configuring Basic Settings in Initial Settings
          • 1.1.6.3.3 Registering the Chart in Initial Settings
          • 1.1.6.3.4 Registering the PDF File for the Chart to the DFE
          • 1.1.6.3.5 Editing the Chart Registered in Initial Settings
          • 1.1.6.3.6 Deleting the Chart Registered in Initial Settings
      • 1.1.7 Upgrading the Application
        • 1.1.7.1 Upgrading the RICOH Auto Color Adjuster
        • 1.1.7.2 Backup and Restore
          • 1.1.7.2.1 Backing Up the Application Settings
          • 1.1.7.2.2 Restoring the Application Settings
      • 1.1.8 Replacing the Server Computer
        • 1.1.8.1 Operation Workflow for Computer Replacement
        • 1.1.8.2 Backing Up Data
        • 1.1.8.3 Restoring Data
        • 1.1.8.4 Activating the Application License
      • 1.1.9 Uninstalling the Application
        • 1.1.9.1 Uninstalling the RICOH Auto Color Adjuster
      • 1.1.10 Troubleshooting
        • 1.1.10.1 Desktop Application Settings Errors
          • 1.1.10.1.1 The Settings Dialog Is Not Displayed
          • 1.1.10.1.2 Configuration Errors
        • 1.1.10.2 Web Application Settings Errors
          • 1.1.10.2.1 The Initial Settings Page Is Not Displayed
          • 1.1.10.2.2 Errors on the Initial Settings Page
        • 1.1.10.3 Backup and Restore Errors
    • 1.2 User Guide
      • 1.2.1 Preface
        • 1.2.1.1 Publications for This Machine
        • 1.2.1.2 Symbols Used in the Manual
        • 1.2.1.3 Abbreviations Used in This Manual
        • 1.2.1.4 Important
        • 1.2.1.5 Cautions Regarding This Guide
        • 1.2.1.6 Trademarks
      • 1.2.2 Overview of the Machine
        • 1.2.2.1 Functions
        • 1.2.2.2 Configuration of Required Devices
          • 1.2.2.2.1 Requirements for the Computer Environment
        • 1.2.2.3 Description of Machine Parts
          • 1.2.2.3.1 Front and Left View
          • 1.2.2.3.2 Front and Right View
          • 1.2.2.3.3 Rear and Left View
        • 1.2.2.4 Specifications
      • 1.2.3 Basic Operations of the Machine
        • 1.2.3.1 Turning the Machine On and Off
          • 1.2.3.1.1 Turning On the Machine
          • 1.2.3.1.2 Turning Off the Machine
        • 1.2.3.2 Using the RICOH Auto Color Adjuster Application
          • 1.2.3.2.1 Displaying the RICOH Auto Color Adjuster Menu
          • 1.2.3.2.2 Starting the Management Console in a Web Browser
        • 1.2.3.3 Using an Original or Color Chart
          • 1.2.3.3.1 Available Paper Size and Thickness
            • 1.2.3.3.1.1 Original or Chart That Cannot Be Used
          • 1.2.3.3.2 Placing an Original or Color Chart on the Paper Tray
      • 1.2.4 Quick Color Adjustment
        • 1.2.4.1 Operation Flow in Quick Color Adjustment
          • 1.2.4.1.1 Color Adjustment Overview
          • 1.2.4.1.2 Color Verification Overview
            • 1.2.4.1.2.1 Criteria for Color Verification
          • 1.2.4.1.3 Quick Color Adjustment Dialog
          • 1.2.4.1.4 Color Chart Types
          • 1.2.4.1.5 Profile Registration
        • 1.2.4.2 Using the Quick Color Adjustment Function
          • 1.2.4.2.1 Adjusting Colors
            • 1.2.4.2.1.1 Printing the Chart for Color Adjustment with Fiery
            • 1.2.4.2.1.2 Printing the Chart for Color Adjustment with TotalFlow Print Server
          • 1.2.4.2.2 Verifying Colors
            • 1.2.4.2.2.1 Printing the Chart for Color Verification with Fiery
            • 1.2.4.2.2.2 Printing the Chart for Color Verification with TotalFlow Print Server
        • 1.2.4.3 Troubleshooting (Quick Color Adjustment)
          • 1.2.4.3.1 Error and Warning Messages
          • 1.2.4.3.2 NG Color Verification Results
      • 1.2.5 Management Console
        • 1.2.5.1 Operation Workflow of Management Console
        • 1.2.5.2 Checking the Color Adjustment Result
          • 1.2.5.2.1 Management Console Page
            • 1.2.5.2.1.1 Management Console Graph
          • 1.2.5.2.2 Checking the Change in Color over Time
            • 1.2.5.2.2.1 Report Containing Graph Data
        • 1.2.5.3 Troubleshooting (Management Console)
      • 1.2.6 Color Sample Matching
        • 1.2.6.1 Operation Workflow in Color Sample Matching
          • 1.2.6.1.1 Color Sample Matching Dialog
          • 1.2.6.1.2 Supported Format of Document Data in Color Sample Matching
        • 1.2.6.2 Using the Color Sample Matching Function
          • 1.2.6.2.1 Preparing the Data for Color Sample Matching
            • 1.2.6.2.1.1 Printing the PDF for Color Matching with Fiery
            • 1.2.6.2.1.2 Printing the PDF for Color Matching with TotalFlow Print Server
          • 1.2.6.2.2 Matching Colors and Creating a Profile
            • 1.2.6.2.2.1 Using the Profile for Printing with Fiery
            • 1.2.6.2.2.2 Using the Profile for Printing with TotalFlow Print Server
        • 1.2.6.3 Use Cases
          • 1.2.6.3.1 Using a Multipage Document
          • 1.2.6.3.2 Specifying the Area and Orientation
        • 1.2.6.4 Troubleshooting (Color Sample Matching)
          • 1.2.6.4.1 Error and Warning Messages
          • 1.2.6.4.2 Improving the Quality of Color Reproducibility
      • 1.2.7 Colorimetry
        • 1.2.7.1 Operation Workflow of Colorimetry
          • 1.2.7.1.1 Configuration of the Colorimetry Dialog
        • 1.2.7.2 Using the Colorimetry Function
          • 1.2.7.2.1 Types of Charts for Colorimetry
          • 1.2.7.2.2 Registering a New Chart for Colorimetry
            • 1.2.7.2.2.1 Chart Information File
          • 1.2.7.2.3 Checking the Chart Characteristics
          • 1.2.7.2.4 Using the Colorimetry Function
        • 1.2.7.3 Troubleshooting (Colorimetry)
          • 1.2.7.3.1 Error in the Scanned Result
      • 1.2.8 Troubleshooting
        • 1.2.8.1 Cannot Operate the Machine
        • 1.2.8.2 Error Messages
        • 1.2.8.3 Log Files
          • 1.2.8.3.1 Collecting Logs Using LogCollector
          • 1.2.8.3.2 Collecting Logs Using the Settings Dialog
          • 1.2.8.3.3 Collecting Color Sample Matching Logs
            • 1.2.8.3.3.1 Location of Log Files
        • 1.2.8.4 Paper Jams
          • 1.2.8.4.1 Precautions
          • 1.2.8.4.2 Removing Jammed Paper
          • 1.2.8.4.3 Frequent Paper Jams
          • 1.2.8.4.4 Paper Ejection Issue
      • 1.2.9 Reference
        • 1.2.9.1 Color Spaces
  1. Software Information Center

Web Application Settings Errors

In this section:

  1. The Initial Settings Page Is Not Displayed
  2. Errors on the Initial Settings Page
Parent topic: Troubleshooting

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