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id_md:"raca_ig_troubleshooting_title" AND product_md:"RICOH Auto Color Adjuster"
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  • Deutsch
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  • English
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  • Español
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  • Français
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  • Italiano
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  • 日本語 — Japanese
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  • Nederlands

RICOH Auto Color Adjuster

  • 1 RICOH Auto Color Adjuster
    • 1.1 Installation Guide
      • 1.1.1 Preface
        • 1.1.1.1 Publications for This Machine
        • 1.1.1.2 Symbols Used in the Manual
        • 1.1.1.3 Abbreviations Used in This Manual
        • 1.1.1.4 Important
        • 1.1.1.5 Cautions Regarding This Guide
        • 1.1.1.6 Trademarks
      • 1.1.2 Setup Overview
        • 1.1.2.1 Required Applications
          • 1.1.2.1.1 Files Stored on the Provided USB Flash Memory
        • 1.1.2.2 System Requirements
          • 1.1.2.2.1 Requirements for the Computer Environment
        • 1.1.2.3 Setup Flow
      • 1.1.3 Setting Up the Required Applications
        • 1.1.3.1 Setting Up the RICOH Auto Color Adjuster
          • 1.1.3.1.1 Registering a Password for Connecting to the Cloud for License Management
          • 1.1.3.1.2 Installing the RICOH Auto Color Adjuster
            • 1.1.3.1.2.1 Finding the IP Address
            • 1.1.3.1.2.2 Finding the Port Number
        • 1.1.3.2 Installing the Fiery Command WorkStation
          • 1.1.3.2.1 Downloading the Fiery Command WorkStation
          • 1.1.3.2.2 Installing the Fiery Command WorkStation
          • 1.1.3.2.3 Hiding the Fiery Software Manager
      • 1.1.4 Connecting Devices
        • 1.1.4.1 Connecting the Machine to the Computer
        • 1.1.4.2 Using Two or More Machines
      • 1.1.5 Settings
        • 1.1.5.1 Displaying the Settings Dialog
          • 1.1.5.1.1 Changing the Language of the Application
        • 1.1.5.2 Options in the Settings Dialog
          • 1.1.5.2.1 Machine Settings
          • 1.1.5.2.2 Scan Settings
          • 1.1.5.2.3 Auto Color Adjuster Server Settings
          • 1.1.5.2.4 Basic Authentication
          • 1.1.5.2.5 Firmware Update
          • 1.1.5.2.6 Backup/Restore/Log
          • 1.1.5.2.7 License Management
        • 1.1.5.3 Configuring the Desktop Application Settings
          • 1.1.5.3.1 Configuring the Auto Color Adjuster Server Settings
          • 1.1.5.3.2 Creating the Server Certificate for Auto Color Adjuster
            • 1.1.5.3.2.1 Installing a Certificate to a Client Computer
          • 1.1.5.3.3 Specifying Basic Authentication
      • 1.1.6 Initial Settings
        • 1.1.6.1 Displaying the Initial Settings Page
          • 1.1.6.1.1 Changing the Language of the Initial Settings Page
        • 1.1.6.2 Initial Settings Pages
          • 1.1.6.2.1 Settings in the Add/Edit Chart Dialog
          • 1.1.6.2.2 Manage Location
          • 1.1.6.2.3 Manage Printer
            • 1.1.6.2.3.1 Settings in the Add/Edit Printer Dialog
          • 1.1.6.2.4 Manage Paper
            • 1.1.6.2.4.1 Settings on the Add/Edit Paper Dialog
          • 1.1.6.2.5 Settings on the Set Threshold Page
          • 1.1.6.2.6 Settings in the Miscellaneous Dialog
        • 1.1.6.3 Configuring Initial Settings
          • 1.1.6.3.1 Displaying the Initial Settings Page
          • 1.1.6.3.2 Configuring Basic Settings in Initial Settings
          • 1.1.6.3.3 Registering the Chart in Initial Settings
          • 1.1.6.3.4 Registering the PDF File for the Chart to the DFE
          • 1.1.6.3.5 Editing the Chart Registered in Initial Settings
          • 1.1.6.3.6 Deleting the Chart Registered in Initial Settings
      • 1.1.7 Upgrading the Application
        • 1.1.7.1 Upgrading the RICOH Auto Color Adjuster
        • 1.1.7.2 Backup and Restore
          • 1.1.7.2.1 Backing Up the Application Settings
          • 1.1.7.2.2 Restoring the Application Settings
      • 1.1.8 Replacing the Server Computer
        • 1.1.8.1 Operation Workflow for Computer Replacement
        • 1.1.8.2 Backing Up Data
        • 1.1.8.3 Restoring Data
        • 1.1.8.4 Activating the Application License
      • 1.1.9 Uninstalling the Application
        • 1.1.9.1 Uninstalling the RICOH Auto Color Adjuster
      • 1.1.10 Troubleshooting
        • 1.1.10.1 Desktop Application Settings Errors
          • 1.1.10.1.1 The Settings Dialog Is Not Displayed
          • 1.1.10.1.2 Configuration Errors
        • 1.1.10.2 Web Application Settings Errors
          • 1.1.10.2.1 The Initial Settings Page Is Not Displayed
          • 1.1.10.2.2 Errors on the Initial Settings Page
        • 1.1.10.3 Backup and Restore Errors
    • 1.2 User Guide
      • 1.2.1 Preface
        • 1.2.1.1 Publications for This Machine
        • 1.2.1.2 Symbols Used in the Manual
        • 1.2.1.3 Abbreviations Used in This Manual
        • 1.2.1.4 Important
        • 1.2.1.5 Cautions Regarding This Guide
        • 1.2.1.6 Trademarks
      • 1.2.2 Overview of the Machine
        • 1.2.2.1 Functions
        • 1.2.2.2 Configuration of Required Devices
          • 1.2.2.2.1 Requirements for the Computer Environment
        • 1.2.2.3 Description of Machine Parts
          • 1.2.2.3.1 Front and Left View
          • 1.2.2.3.2 Front and Right View
          • 1.2.2.3.3 Rear and Left View
        • 1.2.2.4 Specifications
      • 1.2.3 Basic Operations of the Machine
        • 1.2.3.1 Turning the Machine On and Off
          • 1.2.3.1.1 Turning On the Machine
          • 1.2.3.1.2 Turning Off the Machine
        • 1.2.3.2 Using the RICOH Auto Color Adjuster Application
          • 1.2.3.2.1 Displaying the RICOH Auto Color Adjuster Menu
          • 1.2.3.2.2 Starting the Management Console in a Web Browser
        • 1.2.3.3 Using an Original or Color Chart
          • 1.2.3.3.1 Available Paper Size and Thickness
            • 1.2.3.3.1.1 Original or Chart That Cannot Be Used
          • 1.2.3.3.2 Placing an Original or Color Chart on the Paper Tray
      • 1.2.4 Quick Color Adjustment
        • 1.2.4.1 Operation Flow in Quick Color Adjustment
          • 1.2.4.1.1 Color Adjustment Overview
          • 1.2.4.1.2 Color Verification Overview
            • 1.2.4.1.2.1 Criteria for Color Verification
          • 1.2.4.1.3 Quick Color Adjustment Dialog
          • 1.2.4.1.4 Color Chart Types
          • 1.2.4.1.5 Profile Registration
        • 1.2.4.2 Using the Quick Color Adjustment Function
          • 1.2.4.2.1 Adjusting Colors
            • 1.2.4.2.1.1 Printing the Chart for Color Adjustment with Fiery
            • 1.2.4.2.1.2 Printing the Chart for Color Adjustment with TotalFlow Print Server
          • 1.2.4.2.2 Verifying Colors
            • 1.2.4.2.2.1 Printing the Chart for Color Verification with Fiery
            • 1.2.4.2.2.2 Printing the Chart for Color Verification with TotalFlow Print Server
        • 1.2.4.3 Troubleshooting (Quick Color Adjustment)
          • 1.2.4.3.1 Error and Warning Messages
          • 1.2.4.3.2 NG Color Verification Results
      • 1.2.5 Management Console
        • 1.2.5.1 Operation Workflow of Management Console
        • 1.2.5.2 Checking the Color Adjustment Result
          • 1.2.5.2.1 Management Console Page
            • 1.2.5.2.1.1 Management Console Graph
          • 1.2.5.2.2 Checking the Change in Color over Time
            • 1.2.5.2.2.1 Report Containing Graph Data
        • 1.2.5.3 Troubleshooting (Management Console)
      • 1.2.6 Color Sample Matching
        • 1.2.6.1 Operation Workflow in Color Sample Matching
          • 1.2.6.1.1 Color Sample Matching Dialog
          • 1.2.6.1.2 Supported Format of Document Data in Color Sample Matching
        • 1.2.6.2 Using the Color Sample Matching Function
          • 1.2.6.2.1 Preparing the Data for Color Sample Matching
            • 1.2.6.2.1.1 Printing the PDF for Color Matching with Fiery
            • 1.2.6.2.1.2 Printing the PDF for Color Matching with TotalFlow Print Server
          • 1.2.6.2.2 Matching Colors and Creating a Profile
            • 1.2.6.2.2.1 Using the Profile for Printing with Fiery
            • 1.2.6.2.2.2 Using the Profile for Printing with TotalFlow Print Server
        • 1.2.6.3 Use Cases
          • 1.2.6.3.1 Using a Multipage Document
          • 1.2.6.3.2 Specifying the Area and Orientation
        • 1.2.6.4 Troubleshooting (Color Sample Matching)
          • 1.2.6.4.1 Error and Warning Messages
          • 1.2.6.4.2 Improving the Quality of Color Reproducibility
      • 1.2.7 Colorimetry
        • 1.2.7.1 Operation Workflow of Colorimetry
          • 1.2.7.1.1 Configuration of the Colorimetry Dialog
        • 1.2.7.2 Using the Colorimetry Function
          • 1.2.7.2.1 Types of Charts for Colorimetry
          • 1.2.7.2.2 Registering a New Chart for Colorimetry
            • 1.2.7.2.2.1 Chart Information File
          • 1.2.7.2.3 Checking the Chart Characteristics
          • 1.2.7.2.4 Using the Colorimetry Function
        • 1.2.7.3 Troubleshooting (Colorimetry)
          • 1.2.7.3.1 Error in the Scanned Result
      • 1.2.8 Troubleshooting
        • 1.2.8.1 Cannot Operate the Machine
        • 1.2.8.2 Error Messages
        • 1.2.8.3 Log Files
          • 1.2.8.3.1 Collecting Logs Using LogCollector
          • 1.2.8.3.2 Collecting Logs Using the Settings Dialog
          • 1.2.8.3.3 Collecting Color Sample Matching Logs
            • 1.2.8.3.3.1 Location of Log Files
        • 1.2.8.4 Paper Jams
          • 1.2.8.4.1 Precautions
          • 1.2.8.4.2 Removing Jammed Paper
          • 1.2.8.4.3 Frequent Paper Jams
          • 1.2.8.4.4 Paper Ejection Issue
      • 1.2.9 Reference
        • 1.2.9.1 Color Spaces
  1. Software Information Center

Desktop Application Settings Errors

In this section:

  1. The Settings Dialog Is Not Displayed
    This section describes the actions to be taken when the Settings dialog is not displayed and no message appears after selecting the Settings button (Settings button) in the menu.
  2. Configuration Errors
Parent topic: Troubleshooting

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