Precautions
Use these precautions when removing jammed paper.
- CAUTION:
- Some internal parts of the scanner might be damaged if touched. Do not touch the internal components when removing jammed paper, as this could cause the scanner to malfunction.
Note the following when opening the front door to remove jammed paper.
| 1 | When pushing the scan unit to remove jammed paper, touch only the part indicated in the instructions. |
| 2 | Avoid staining or damaging the part you touch. |
- Note:
- Keep the scanner powered on while removing jammed paper.
- Gently pull the jammed paper out evenly and slowly to avoid tearing.
- When removing jammed paper, avoid tearing it, as small pieces left inside the scanner can cause another paper jam or lead to malfunction.
- If the paper tears, reassemble the pieces to ensure none are missing. Missing pieces might remain inside the scanner and cause issues. If you cannot find all pieces, contact your service representative.
- If the message persists after removing the jammed paper, check for any remaining paper inside the scanner.