NG occurs frequently in Color Verification Results

Cause Solution and reference
An incorrect color chart is used. Check that the correct color chart is printed. To check the correct number of the color chart:
  1. On the Initial Settings screen, specify a combination of Machine Name and Paper Name, and then click Details.
  2. Check the Verification Wedge ID.

For details, see RICOH Auto Color Adjuster: Installation Guide.
The color chart is not scanned correctly. Place the color chart correctly on the tray of the machine. For details, see Placing an Original or Color Chart on the Paper Tray.
The color chart is not printed on correct paper. Print the color chart on the type of paper that is specified in Paper Type under Manage Paper on the Initial Settings screen.

For details, see RICOH Auto Color Adjuster: Installation Guide.
The threshold value is not specified properly. On the Initial Settings screen, specify the default value in Set Threshold.

For details, see RICOH Auto Color Adjuster: Installation Guide.
The color chart for creating a profile or the color chart for color verification is printed using incorrect print settings.
Data that was processed by the RIP remains in the job for printing color chart for color verification registered on the DFE. Check for RIP-processed data in the job for printing the color chart for color verification on the DFE, delete the data if any remains, and print the job again.

For details about the operation, see the manual of the DFE.
The color reproduction status of the printer changed after the profile was created. Perform Quick Color Adjustment again. For details, see Performing Color Adjustment.
    Note:
  • If NG continues to occur frequently, contact your service representative.
Parent topic: Troubleshooting (Quick Color Adjustment)