Troubleshooting (Color Sample Matching)

This section describes solutions when messages appear in Color Sample Matching. It also describes the procedure for improving the quality of color reproducibility.

    Note:
  • If a paper jam or another problem occurs on the machine, or if one of the application functions fails to start, see:
  • If the Color Sample Matching dialog does not appear, and no message is displayed when you select Color Sample Matching in the application menu, close the application. Then restart your system. If you still cannot display the Color Sample Matching dialog, contact your service representative.

In this section:

  1. Error and Warning Messages
    This section lists some error and warning messages that can appear while using the Color Sample Matching function, and the solutions for fixing the issues.
  2. Improving the Quality of Color Reproducibility
    This section describes the procedure to improve the quality of color reproducibility by performing the color matching process twice when a large deviation in color is detected even after a color matching process is performed and the profile is created.
Parent topic: Color Sample Matching