Troubleshooting Colorimetry Errors

If the Colorimetry dialog is not displayed and you do not receive any message when you select Colorimetry in the application menu, close the application. Then restart your operating system. If you still cannot open the Colorimetry dialog, contact your service representative.

In this section:

  1. Errors in the Scanned Result
    If an error is displayed in the Scanned Result column after you scan the color chart for colorimetry, check the error code, and operate as required.
Parent topic: Colorimetry