When a Message Is Displayed (Quick Color Adjustment)
Message | Cause | Solution and Reference |
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At least one of the maximum densities of C, M, Y, or K does not meet the alert criteria. | The chart was printed on a printer that requires adjustment. | Using the adjustment function of the printer, adjust the toner density of the color
that does not meet Alert criteria. Adjust the maximum image density if you are using
a RICOH printer. If you are using another printer, adjust the print density.
For details about adjusting the printer, see the manual of the printer. |
The threshold value is not specified properly. | Click Set Threshold on the Initial Settings screen, and then check that a proper value is specified.
For details, see RICOH Auto Color Adjuster: Installation Guide. If the error persists, contact your service representative. |
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Failed to register the profile to Command WorkStation (TM) or TotalFlow. Please try again from the beginning.Call service if this error message is displayed repeatedly. | You operated the computer while the message Command WorkStation (TM) or TotalFlow is running.Do not touch the mouse or keyboard. is displayed on the screen. | Do not operate the computer while the message Command WorkStation (TM) or TotalFlow is running.Do not touch the mouse or keyboard. is displayed on the screen. |
The power of the printer is turned off. | Check that the power of the printer is turned on. | |
Connection to the DFE of the printer over the network could not be established, or the network is crowded. |
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The DFE of the printer is operated from another computer. | Do not operate the DFE of the printer when using Quick Color Adjustment. | |
When you are operating more than one machine, you cannot access the server from a client computer. |
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Failed to register the profile to Command WorkStation (TM) or TotalFlow. Please try again from the beginning.Call service if this error message is displayed repeatedly. | When using Fiery, the Calibration Set Name is not registered correctly in . | Confirm the calibration set name registered on the DFE, and then check that it matches
the Calibration Set Name that is registered in . For details, see RICOH Auto Color Adjuster: Installation Guide. To confirm the calibration set name registered on the DFE:
You can also check the calibration set name registered on the DFE by clicking Device Center screen, and then specifying a new, unregistered ICC profile. on the |
Failed to register the profile to Command WorkStation (TM) or TotalFlow. Please try again from the beginning.Call service if this error message is displayed repeatedly. | When using Fiery, the DFE Server Name is not registered correctly in . | To check that the DFE Server Name is registered correctly in Initial Settings:
For details, see RICOH Auto Color Adjuster: Installation Guide. |
Failed to register the profile to Command WorkStation (TM) or TotalFlow. Please try again from the beginning.Call service if this error message is displayed repeatedly. | A DFE system that is not guaranteed to operate properly is used. |
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When using Fiery, the printer you are using is installed with a system of a version that is not guaranteed to operate properly. | Check the version of Fiery Command WorkStation that is installed on the computer. | |
The password on the DFE does not match the password registered in the database. | Check that the password on the DFE matches the password in the database. If the error persists, contact your service representative. | |
A newer version of TPS23 is available. | A newer version of ColorGATE Productionserver is available. | RICOH Auto Color Adjuster might not work properly after updating ColorGATE Productionserver. To prevent an unintended update of the application, clear the Update notification checkbox. |
The IP address entered in initial settings might be incorrect. Check the setting. | When using Fiery, the DFE IP Address that is registered in is specified incorrectly. | To check that the DFE IP Address is registered correctly in Initial Settings.
For details, see RICOH Auto Color Adjuster: Installation Guide. |
The calibration setting name entered in initial settings might be incorrect. Check the setting. | When using Fiery, the Calibration Set Name is not registered correctly in . | Confirm the calibration set name registered on the DFE, and then check that it matches
the Calibration Set Name that is registered in . For details, see RICOH Auto Color Adjuster: Installation Guide. To confirm the calibration set name registered on the DFE:
You can also check the calibration set name registered on the DFE by clicking Device Center screen, and then specifying a new, unregistered ICC profile. on the |
Either the password or server name entered in initial settings might be incorrect. Check the setting. | When using Fiery, the DFE Server Name or DFE Password that is registered in is specified incorrectly. | To check that the DFE Server Name and DFE Password are registered correctly in Initial Settings:
For details, see RICOH Auto Color Adjuster: Installation Guide. |
Judgement has failed. Please try again from the beginning.Call service if this error message is displayed repeatedly. | An incorrect color chart is used. | Check that the correct color chart is printed. To check the correct number of the
color chart:
For details, see RICOH Auto Color Adjuster: Installation Guide. |
The color chart is not scanned correctly. | Place the color chart correctly on the machine. For details, see Placing an Original or Color Chart on the Paper Tray. | |
A malfunction occurred temporarily, and the chart was not scanned correctly. |
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Judgement has failed. Please try again from the beginning.Call service if this error message is displayed repeatedly. | When you are operating more than one machine, you cannot access the server from a client computer. |
If the error persists, contact your service representative. |
Failed to create the profile. Please try again from the beginning.Call service if this error message is displayed repeatedly. | The connection timed out before a profile was created. |
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Another application is using the file with an extension such as IT8 and ICC that is used when creating a profile. | Quit all other applications when using Quick Color Adjustment.
If the error persists, contact your service representative. |
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Adjustment will be executed even though the deviation between pages exceeds the alert
criteria. Use the adjustment functions on the printer for image quality adjustment. In the case of a Ricoh machine, execute the following. [02 Machine: Image Quality] - [0201 Execute Image Quality Adjustment] - [01: Adjust Image Density] In the case of a machine that is not a Ricoh, use the adjustment functions on the printer to reduce deviation between pages. |
The chart was printed on a printer that requires adjustment. | Adjust the printer following the instructions described in the message.
For details about adjusting the printer, see the manual of the printer. |
The threshold value is not specified properly. | Click Set Threshold on the Initial Settings screen, and then check that a proper value is specified. For details, see RICOH Auto Color Adjuster: Installation Guide. If the error persists, contact your service representative. |
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Adjustment will be executed even though the deviation on a page exceeds the alert
criteria. Use the adjustment functions on the printer for image quality adjustment. In the case of a Ricoh machine, execute the following. [02 Machine: Image Quality] - [0201 Execute Image Quality Adjustment] - [02: Density Difference: With Fd] [10 Density Difference Printing: Across Feed] In the case of a machine that is not a Ricoh, use the adjustment functions on the printer to reduce unevenness in the print density on a page. |
The chart was printed on a printer that requires adjustment. | Adjust the printer following the instruction described in the message. |
The threshold value is not specified properly. | Click Set Threshold on the Initial Settings screen, and then check that a proper value is specified. For details, see RICOH Auto Color Adjuster: Installation Guide. If the error persists, contact your service representative. |
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Failed to scan. | An incorrect color chart is used. | Check that the correct color chart is printed. To check the correct number of the
color chart:
For details, see RICOH Auto Color Adjuster: Installation Guide. |
The color chart is not scanned correctly. | Place the color chart correctly on the tray of the machine. For details, see Placing an Original or Color Chart on the Paper Tray. | |
A malfunction occurred temporarily, and the chart was not scanned correctly. |
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