Logging in for the first time

After you install, reboot the primary computer and log in to RICOH ProcessDirector using a Web browser.
When the installation process finishes:
  1. Start a Web browser.
  2. Enter this URL replacing hostname with the host name of the primary computer: http://hostname:15080/pd
  3. On the login page, type the default administrator user ID aiw and the default password aiw and then click Log in. You are prompted to change the password before you can log in to the user interface. Make note of your new password on the Installation planning checklist.
  4. If the browser page is blank after a full minute, so you do not see the RICOH ProcessDirector login page, first try to refresh the browser. If you still do not see the login page, you might need to stop and restart the base product.
    1. Log in to the primary computer as the RICOH ProcessDirector system user, using the user and password you entered in the installer (aiw1 is the default).
        Note:
      • The installer sets up the RICOH ProcessDirector system user with environment variables and paths that permit all of the administrative functions for RICOH ProcessDirector. If you use the su command to switch from another login to the system user, use the - (minus) flag (su - username) to make sure that you inherit the environment that was set up for the system user.
    2. Enter stopaiw at the command prompt and wait for all the components to stop.
    3. Enter startaiw at the command prompt.
    4. To verify that RICOH ProcessDirector is running, enter this command on the command line:
      • ps -ef | grep Instance
      You should see a statement that includes PrimaryInstance, such as:
      • aiw1 6593 1 0 Mar23 pts/3 00:00:05 java -Xmx2048m
      • -Djava.net.preferIPv4Stack=true
      • -Djava.awt.headless=true com.ricoh.aiw.primary.PrimaryInstance

      If there is a secondary server, you should also see a process that includes SecondaryInstance.

    5. Enter this URL in the Web browser, replacing hostname with the host name of the primary computer:
      • http://hostname:15080/pd
    6. If you still see a blank page, view the installation logs in the /opt/infoprint/ippd/logs directory.
  5. If you see a message that the browser cannot connect to the primary server:
    1. Log in to the primary computer as the RICOH ProcessDirector system user, using the user and password you entered in the installer (aiw1 is the default).
        Note:
      • The installer sets up the RICOH ProcessDirector system user with environment variables and paths that permit all of the administrative functions for RICOH ProcessDirector. If you use the su command to switch from another login to the system user, use the - (minus) flag (su - username) to make sure that you inherit the environment that was set up for the system user.
    2. Enter startaiw at the command prompt.
    3. To verify that RICOH ProcessDirector is running, enter this command on the command line:
      • ps -ef | grep Instance
      You should see a statement that includes PrimaryInstance, such as:
      • aiw1 6593 1 0 Mar23 pts/3 00:00:05 java -Xmx2048m
      • -Djava.net.preferIPv4Stack=true
      • -Djava.awt.headless=true com.ricoh.aiw.primary.PrimaryInstance

      If there is a secondary server, you should also see a process that includes SecondaryInstance.

    4. Enter this URL in the Web browser, replacing hostname with the host name of the primary computer:
      • http://hostname:15080/pd
    5. If you still see the message, view the installation logs in the /opt/infoprint/ippd/logs directory.
RICOH ProcessDirector is now open and the base product is running. See Verifying the installation to verify the installation by printing a test job.
Parent topic: Completing post-installation tasks