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Copyright © 2006-2024 Ricoh Company, Ltd. All Rights Reserved.

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Deutsch

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English

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Español

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Français

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Italiano

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日本語 — Japanese

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Português (Brasil)

RICOH ProcessDirector™ for Linux

1 RICOH ProcessDirector for Linux
- 1.1 Planning and Installing RICOH ProcessDirector
  - 1.1.1 Introduction
    - 1.1.1.1 Important
    - 1.1.1.2 Cautions regarding this guide
    - 1.1.1.3 Publications for this product
    - 1.1.1.4 How to read the documentation
      - 1.1.1.4.1 Before using RICOH ProcessDirector
      - 1.1.1.4.2 How to use the manuals
    - 1.1.1.5 Related information
    - 1.1.1.6 Symbols
    - 1.1.1.7 Abbreviations
    - 1.1.1.8 Trademarks
    - 1.1.1.9 New in this release
  - 1.1.2 Overview
    - 1.1.2.1 Components
      - 1.1.2.1.1 Features
      - 1.1.2.1.2 Secondary servers
      - 1.1.2.1.3 Application server
      - 1.1.2.1.4 Extended features
    - 1.1.2.2 Compatible products
    - 1.1.2.3 System configurations
  - 1.1.3 Planning for installation
    - 1.1.3.1 Task checklist
    - 1.1.3.2 Hardware requirements
      - 1.1.3.2.1 Primary computer
      - 1.1.3.2.2 Secondary computers
      - 1.1.3.2.3 Application server computers
      - 1.1.3.2.4 Other hardware requirements
      - 1.1.3.2.5 Supported RICOH printers
    - 1.1.3.3 Planning for file systems
      - 1.1.3.3.1 File systems for the primary computer
      - 1.1.3.3.2 File systems for Linux Secondary Server features
    - 1.1.3.4 Creating system groups and users
    - 1.1.3.5 Secure Sockets Layer and Transport Layer Security support
    - 1.1.3.6 Considerations for virtual and cloud environments
    - 1.1.3.7 Installing required software
      - 1.1.3.7.1 Installing an operating system
        
        1.1.3.7.1.1 Installing the SLES operating system
        
        1.1.3.7.1.2 Installing a Red Hat-derived operating system
        
        1.1.3.7.1.3 Installing a Windows Operating System
      - 1.1.3.7.2 Installing DB2
        
        1.1.3.7.2.1 Installing the RICOH ProcessDirector version of DB2
        
        1.1.3.7.2.2 Installing your own copy of DB2 on the primary computer
        
        1.1.3.7.2.3 Installing and configuring your own copy of DB2 on a different computer
      - 1.1.3.7.3 Setting up networking configuration
      - 1.1.3.7.4 Running the prerequisite checker
      - 1.1.3.7.5 Installing a Web browser
        
        1.1.3.7.5.1 Configuring Google Chrome
        
        1.1.3.7.5.2 Configuring Mozilla Firefox
    - 1.1.3.8 Planning for optional software
      - 1.1.3.8.1 Job submission
      - 1.1.3.8.2 Data transforms
        
        1.1.3.8.2.1 Preparing to install RICOH Transform features
      - 1.1.3.8.3 Supplied fonts
      - 1.1.3.8.4 Formatting PDF banner pages
  - 1.1.4 Upgrading
    - 1.1.4.1 Upgrading on the same computer
    - 1.1.4.2 Upgrading on a different computer with Migration Assistant
      - 1.1.4.2.1 Preparing to use the Migration Assistant
      - 1.1.4.2.2 Running the Migration Assistant
    - 1.1.4.3 Completing the upgrade process
    - 1.1.4.4 Backing up data
    - 1.1.4.5 Exporting media with electronic forms
    - 1.1.4.6 Upgrading a manual failover environment
    - 1.1.4.7 Upgrading the DB2 database
    - 1.1.4.8 Migrating data from DB2 to PostgreSQL
      - 1.1.4.8.1 Troubleshooting data migration errors
  - 1.1.5 Installing
    - 1.1.5.1 Task checklist
    - 1.1.5.2 Preparing the primary computer for installation
    - 1.1.5.3 Downloading installation files
    - 1.1.5.4 Mounting an ISO file
    - 1.1.5.5 Installing from a remote directory
    - 1.1.5.6 Installing the base product
    - 1.1.5.7 Troubleshooting installation errors
    - 1.1.5.8 Installing a manual failover environment
    - 1.1.5.9 Troubleshooting manual failover environment installation errors
  - 1.1.6 Setting up application and secondary servers
    - 1.1.6.1 Task checklist
    - 1.1.6.2 Preparing the primary computer
      - 1.1.6.2.1 Configuring the primary server to use NFS
      - 1.1.6.2.2 Defining application and remote secondary servers
    - 1.1.6.3 Installing on Linux systems
    - 1.1.6.4 Preparing a Windows application server
      - 1.1.6.4.1 Connecting to the primary computer using Samba
      - 1.1.6.4.2 Connecting to the primary computer using NFS
    - 1.1.6.5 Installing application servers on Windows computers
    - 1.1.6.6 Configuring an application server to run as a service
  - 1.1.7 Completing post-installation tasks
    - 1.1.7.1 Task checklist
    - 1.1.7.2 Configuring to use IPv6 addresses
    - 1.1.7.3 Logging in for the first time
    - 1.1.7.4 Verifying the installation
    - 1.1.7.5 Deleting temporary installer files
    - 1.1.7.6 Installing features
      - 1.1.7.6.1 Installing features using Feature Manager
      - 1.1.7.6.2 Adding or upgrading a feature using Import Package
      - 1.1.7.6.3 Installing RICOH Transform features
        
        1.1.7.6.3.1 Logging into the Transform Features user interface
    - 1.1.7.7 Downloading and installing license keys
    - 1.1.7.8 Installing the Transform Feature license keys
    - 1.1.7.9 Configuring RICOH ProcessDirector
    - 1.1.7.10 Scheduling automatic maintenance
    - 1.1.7.11 Tuning Java memory allocation
    - 1.1.7.12 Replacing your control files with the sample files
    - 1.1.7.13 Copying objects from another system
    - 1.1.7.14 Installing and configuring the pdpr script
    - 1.1.7.15 Setting up to use LDAP authentication
    - 1.1.7.16 Communicating between RICOH ProcessDirector and the LDAP server
    - 1.1.7.17 Creating a Docker container secondary server
    - 1.1.7.18 Moving processing to and from a failover server
    - 1.1.7.19 Setting up to send data to RICOH Supervisor
    - 1.1.7.20 Installing a RICOH ProcessDirector product update
      - 1.1.7.20.1 Preparing for the update
      - 1.1.7.20.2 Downloading and installing update packages
  - 1.1.8 Starting, stopping, and uninstalling
    - 1.1.8.1 Starting the base product and secondary servers
      - 1.1.8.1.1 Deactivating the autostart script on Linux
      - 1.1.8.1.2 Activating the autostart script on Linux
      - 1.1.8.1.3 Starting and stopping the base product when the DB2 server is on a different computer
    - 1.1.8.2 Starting an application server
    - 1.1.8.3 Stopping the base product and secondary servers
    - 1.1.8.4 Stopping an application server
    - 1.1.8.5 Uninstalling RICOH ProcessDirector
      - 1.1.8.5.1 Uninstalling the base product, features, and extensions
        
        1.1.8.5.1.1 Uninstalling Transform Features
        
        1.1.8.5.1.1.1 Uninstalling Transform Features from a server
        
        1.1.8.5.1.1.2 Uninstalling Transform Features from a Linux server from the command line
        
        1.1.8.5.1.1.3 Uninstalling Transform Features from a Windows server from the command line
      - 1.1.8.5.2 Uninstalling Secondary Server features
      - 1.1.8.5.3 Removing the application server as a service
      - 1.1.8.5.4 Uninstalling an application server
  - 1.1.9 Installation planning checklist
  - 1.1.10 Accessibility
- 1.2 Using RICOH ProcessDirector
  - 1.2.1 Overview
    - 1.2.1.1 New in this release
    - 1.2.1.2 Product overview
      - 1.2.1.2.1 RICOH ProcessDirector subscription
      - 1.2.1.2.2 System objects
        
        1.2.1.2.2.1 Primary server
        
        1.2.1.2.2.2 Secondary servers
        
        1.2.1.2.2.3 Application server
        
        1.2.1.2.2.4 Workflows
        
        1.2.1.2.2.5 Step templates, steps, and step chains
        
        1.2.1.2.2.5.1 Running the StepChainDemo sample workflow
        
        1.2.1.2.2.5.2 Positional job properties
        
        1.2.1.2.2.6 Input device types
        
        1.2.1.2.2.7 Printers
        
        1.2.1.2.2.8 Locations
        
        1.2.1.2.2.9 Media objects
        
        1.2.1.2.2.10 Notifications
        
        1.2.1.2.2.11 Users and groups
        
        1.2.1.2.2.12 System user and group
        
        1.2.1.2.2.13 Credentials
        
        1.2.1.2.2.14 Step resources
        
        1.2.1.2.2.15 Custom job and document properties
        
        1.2.1.2.2.16 Log
        
        1.2.1.2.2.17 Barcode format objects
        
        1.2.1.2.2.18 Barcode readers
        
        1.2.1.2.2.19 Data Collectors
        
        1.2.1.2.2.20 Data Transmitters
        
        1.2.1.2.2.21 Documents
        
        1.2.1.2.2.22 Inserter controllers
        
        1.2.1.2.2.23 Repositories
        
        1.2.1.2.2.24 Service policies
        
        1.2.1.2.2.24.1 SLA deadline
        
        1.2.1.2.2.24.2 Checkpoints
        
        1.2.1.2.2.24.3 Checkpoint intervals
        
        1.2.1.2.2.24.4 Checkpoint times
        
        1.2.1.2.2.24.5 No-service periods
        
        1.2.1.2.2.24.6 Time zones
        
        1.2.1.2.2.24.7 Checkpoint status
        
        1.2.1.2.2.25 No-service periods
        
        1.2.1.2.2.26 Expected work
        
        1.2.1.2.2.27 Property mapping objects
      - 1.2.1.2.3 Input file formats
      - 1.2.1.2.4 Output formats
      - 1.2.1.2.5 Job submission methods
      - 1.2.1.2.6 Jobs with JDF job tickets
        
        1.2.1.2.6.1 Understanding page counts in PDF jobs
      - 1.2.1.2.7 Jobs with XML files
        
        1.2.1.2.7.1 Usage scenario for processing orders in an XML file
      - 1.2.1.2.8 Jobs with JSON files
      - 1.2.1.2.9 Processing jobs with encrypted PDF files
      - 1.2.1.2.10 Workflow phases
      - 1.2.1.2.11 Document properties file
      - 1.2.1.2.12 Document database
      - 1.2.1.2.13 Document properties configuration file
      - 1.2.1.2.14 Document properties names file
      - 1.2.1.2.15 Document properties template file
      - 1.2.1.2.16 Properties
      - 1.2.1.2.17 Input device, job and printer event notifications
      - 1.2.1.2.18 Media
        
        1.2.1.2.18.1 Media matching
        
        1.2.1.2.18.2 Media substitution
      - 1.2.1.2.19 Web services in RICOH ProcessDirector
        
        1.2.1.2.19.1 Using RICOH ProcessDirector REST API documentation
        
        1.2.1.2.19.2 Usage notes
      - 1.2.1.2.20 Features
        
        1.2.1.2.20.1 Security feature
        
        1.2.1.2.20.1.1 Migrating to LDAP security
        
        1.2.1.2.20.1.2 Advanced security functions
        
        1.2.1.2.20.2 AFP Support
        
        1.2.1.2.20.3 Document processing features
        
        1.2.1.2.20.3.1 PDF Document Support
        
        1.2.1.2.20.3.1.1 Processing PDF files that contain documents
        
        1.2.1.2.20.3.1.2 Using RICOH ProcessDirector Plug-in for Adobe Acrobat
        
        1.2.1.2.20.3.1.2.1 Page groups
        
        1.2.1.2.20.3.1.2.2 Document properties
        
        1.2.1.2.20.3.1.2.3 Conditional processing
        
        1.2.1.2.20.3.1.2.4 Markup
        
        1.2.1.2.20.3.1.2.5 Control files
        
        1.2.1.2.20.3.1.2.6 Sample PDF files
        
        1.2.1.2.20.3.2 AFP support for documents
        
        1.2.1.2.20.3.2.1 Processing AFP files that contain documents
        
        1.2.1.2.20.3.2.2 Introduction
        
        1.2.1.2.20.3.2.2.1 User interface
        
        1.2.1.2.20.3.2.2.2 Control files
        
        1.2.1.2.20.3.2.2.3 AFP Indexer
        
        1.2.1.2.20.3.2.2.3.1 Page groups
        
        1.2.1.2.20.3.2.2.3.2 Supplemental pages
        
        1.2.1.2.20.3.2.2.3.3 Index tags
        
        1.2.1.2.20.3.2.2.4 AFP Editor
        
        1.2.1.2.20.3.2.2.4.1 Barcodes
        
        1.2.1.2.20.3.2.2.4.1.1 Barcode placement and orientation
        
        1.2.1.2.20.3.2.2.4.1.2 Data for most types of barcodes
        
        1.2.1.2.20.3.2.2.4.1.3 Intelligent Mail barcode data
        
        1.2.1.2.20.3.2.2.4.1.4 POSTNET to IMB replacement
        
        1.2.1.2.20.3.2.2.4.2 Hidden areas
        
        1.2.1.2.20.3.2.2.5 Whitespace Manager
        
        1.2.1.2.20.3.2.2.5.1 White space
        
        1.2.1.2.20.3.2.2.5.2 Content
        
        1.2.1.2.20.3.2.2.6 Pipeline Manager
        
        1.2.1.2.20.3.2.2.6.1 Standard filters
        
        1.2.1.2.20.3.2.2.6.2 Supported Objects
        
        1.2.1.2.20.3.2.2.6.3 Supported structure fields
        
        1.2.1.2.20.3.2.2.7 AFP Enhancer
        
        1.2.1.2.20.3.2.2.8 Document Property Designer
        
        1.2.1.2.20.3.3 Inserter features
        
        1.2.1.2.20.3.3.1 Inserter control files
        
        1.2.1.2.20.3.3.2 Inserter results files
        
        1.2.1.2.20.3.3.3 Inserter completion methods
        
        1.2.1.2.20.3.3.4 Inserter reconciliation methods
        
        1.2.1.2.20.3.3.5 Inserter reprint methods
        
        1.2.1.2.20.3.4 Automated Verification
        
        1.2.1.2.20.3.4.1 Usage scenario: Verifying documents after insertion
        
        1.2.1.2.20.3.4.2 Automated Verification reconciliation methods
        
        1.2.1.2.20.3.5 Archive
        
        1.2.1.2.20.3.5.1 Usage scenarios for Archive
        
        1.2.1.2.20.3.5.1.1 Usage scenario for storing jobs up to one year
        
        1.2.1.2.20.3.5.1.2 Usage scenario for storing documents to satisfy requests for reprints
        
        1.2.1.2.20.3.6 Electronic Presentment
        
        1.2.1.2.20.3.6.1 Running the Electronic Presentment sample workflow
        
        1.2.1.2.20.3.7 Postal Enablement
        
        1.2.1.2.20.3.7.1 Extracting document properties for use with other programs
        
        1.2.1.2.20.3.8 Preprinted Forms Replacement
        
        1.2.1.2.20.3.8.1 Usage scenario for printing jobs on plain paper instead of preprinted paper
        
        1.2.1.2.20.3.9 Preference Management
        
        1.2.1.2.20.3.9.1 Using information about documents
        
        1.2.1.2.20.3.9.2 Usage scenario for applying document markup based on a preferences file
        
        1.2.1.2.20.3.9.3 Usage scenario for distributing statements based on a preferences file
        
        1.2.1.2.20.3.10 Usage scenarios for processing documents
        
        1.2.1.2.20.3.10.1 Usage scenarios for AFP jobs
        
        1.2.1.2.20.3.10.1.1 Sorting (one-to-one) job scenario
        
        1.2.1.2.20.3.10.1.2 Splitting (one-to-many) job scenario
        
        1.2.1.2.20.3.10.2 Usage scenarios for PDF jobs
        
        1.2.1.2.20.3.10.2.1 Sorting (one-to-one) PDF job scenario
        
        1.2.1.2.20.3.10.2.2 Splitting (one-to-many) PDF job scenario
        
        1.2.1.2.20.3.10.3 Usage scenario for emailing documents to customers
        
        1.2.1.2.20.3.10.4 Usage scenarios for pulling documents from a job
        
        1.2.1.2.20.3.10.4.1 Usage scenario for pulling reminder notices from a job when late payments are received
        
        1.2.1.2.20.3.10.4.2 Usage scenario for pulling policies based on addresses in a disaster area
        
        1.2.1.2.20.4 The Common Properties feature
        
        1.2.1.2.20.5 Advanced Transform feature
        
        1.2.1.2.20.6 Web Services Enablement
        
        1.2.1.2.20.6.1 Usage scenario for processing JSON orders with web services
        
        1.2.1.2.20.7 Reports
        
        1.2.1.2.20.7.1 Usage scenario for Reports
        
        1.2.1.2.20.8 RICOH Supervisor Connect
        
        1.2.1.2.20.9 Avanti Slingshot Connect
        
        1.2.1.2.20.9.1 Usage scenario for receiving jobs from Avanti Slingshot
        
        1.2.1.2.20.10 Deadline Tracker
        
        1.2.1.2.20.10.1 Usage scenarios for Deadline Tracker
        
        1.2.1.2.20.10.1.1 Time of day deadline in a workflow scenario
        
        1.2.1.2.20.10.1.2 Two deadlines in a linear workflow scenario
        
        1.2.1.2.20.10.1.3 Three deadlines in a conditional workflow scenario
        
        1.2.1.2.20.10.1.4 Estimated durations for steps in a linear workflow scenario
        
        1.2.1.2.20.10.1.5 Deadlines and estimated durations in a linear workflow scenario
        
        1.2.1.2.20.10.1.6 Adjusting Service Level Agreements for weekends and holidays
        
        1.2.1.2.20.10.1.7 Setting up to monitor for expected work
        
        1.2.1.2.20.11 MarcomCentral Connect
        
        1.2.1.2.20.12 Quadient Inspire Connect
        
        1.2.1.2.20.13 PitStop Connect
        
        1.2.1.2.20.14 Ultimate Impostrip® Connect
        
        1.2.1.2.20.15 Cut Sheet support for Kodak feature
        
        1.2.1.2.20.16 Cut Sheet support for Xerox feature
        
        1.2.1.2.20.17 WPM Connect
      - 1.2.1.2.21 Extended features
    - 1.2.1.3 RICOH ProcessDirector user interface
      - 1.2.1.3.1 Comparing the legacy and updated user interfaces
      - 1.2.1.3.2 Banner
      - 1.2.1.3.3 Main page
        
        1.2.1.3.3.1 System Summary portlet
        
        1.2.1.3.3.2 Documents portlet
        
        1.2.1.3.3.3 Inserter Controllers portlet
        
        1.2.1.3.3.4 Barcode Readers portlet
        
        1.2.1.3.3.5 System Health portlet
        
        1.2.1.3.3.6 Input Devices portlet
        
        1.2.1.3.3.7 Printers portlet
        
        1.2.1.3.3.8 Device Status portlet
        
        1.2.1.3.3.9 Jobs portlet
        
        1.2.1.3.3.10 Job Status portlet
        
        1.2.1.3.3.11 Submit Jobs portlet
        
        1.2.1.3.3.12 Deadlines portlet
        
        1.2.1.3.3.13 Custom portlets
      - 1.2.1.3.4 Administration page
      - 1.2.1.3.5 Reconcile Job dialog
      - 1.2.1.3.6 Avanti Slingshot Settings Page
      - 1.2.1.3.7 Archive page
      - 1.2.1.3.8 Workflow page
        
        1.2.1.3.8.1 Workflow Editor
        
        1.2.1.3.8.2 Workflow Editor Actions
    - 1.2.1.4 Color and Grayscale Printing
      - 1.2.1.4.1 AFP color and grayscale solutions
      - 1.2.1.4.2 Color Printing Concepts
        
        1.2.1.4.2.1 Color Spaces and ICC profiles
        
        1.2.1.4.2.2 Gamut and Rendering Intent
        
        1.2.1.4.2.3 Color Mixing and Calibration
        
        1.2.1.4.2.4 Halftones and Tone Transfer Curves
        
        1.2.1.4.2.5 File Size
      - 1.2.1.4.3 Grayscale Printing Concepts
      - 1.2.1.4.4 Color Management
        
        1.2.1.4.4.1 ICC Profiles
        
        1.2.1.4.4.2 Rendering Intents
        
        1.2.1.4.4.3 Paper Characteristics
      - 1.2.1.4.5 AFP Color Management
        
        1.2.1.4.5.1 Color Management Resources
        
        1.2.1.4.5.1.1 Types of CMRs
        
        1.2.1.4.5.1.1.1 Color Conversion CMRs
        
        1.2.1.4.5.1.1.2 Link Color Conversion CMRs
        
        1.2.1.4.5.1.1.3 Halftone CMRs
        
        1.2.1.4.5.1.1.4 Indexed CMRs
        
        1.2.1.4.5.1.1.5 Tone Transfer Curve CMRs
        
        1.2.1.4.5.1.2 CMR Processing Modes
        
        1.2.1.4.5.1.2.1 Audit Processing Mode
        
        1.2.1.4.5.1.2.2 Instruction Processing Mode
        
        1.2.1.4.5.1.2.3 Link Processing Mode
        
        1.2.1.4.5.1.3 CMR Creation and Installation
        
        1.2.1.4.5.2 Data Objects
        
        1.2.1.4.5.2.1 Types of Data Objects
        
        1.2.1.4.5.2.2 Data Object Creation and Installation
        
        1.2.1.4.5.3 Resource Library Management
        
        1.2.1.4.5.4 Tips and Best Practices
        
        1.2.1.4.5.4.1 Tips for images
        
        1.2.1.4.5.4.2 Tips for Resources
      - 1.2.1.4.6 RICOH AFP color and grayscale products
        
        1.2.1.4.6.1 Printers
        
        1.2.1.4.6.1.1 InfoPrint 5000
        
        1.2.1.4.6.1.2 InfoPrint 4100
        
        1.2.1.4.6.1.3 InfoPrint 1xxx series
        
        1.2.1.4.6.2 RICOH AFP Resource Installer
        
        1.2.1.4.6.3 Print servers
        
        1.2.1.4.6.3.1 RICOH InfoPrint Manager
        
        1.2.1.4.6.3.1.1 Enabling capture for CMRs
        
        1.2.1.4.6.3.1.2 Page Printer Formatting Aid (PPFA )
        
        1.2.1.4.6.3.2 RICOH ProcessDirector
      - 1.2.1.4.7 AFP color solution scenarios
        
        1.2.1.4.7.1 Printing high-quality grayscale output on an InfoPrint 4100 printer
        
        1.2.1.4.7.2 Replacing pre-printed forms
        
        1.2.1.4.7.3 Eliminating physical inserts
      - 1.2.1.4.8 Related publications
  - 1.2.2 Installing and uninstalling
    - 1.2.2.1 Verifying the installation
    - 1.2.2.2 Setting up application and secondary servers
      - 1.2.2.2.1 Installing remote secondary servers
        
        1.2.2.2.1.1 Preparing the primary computer
        
        1.2.2.2.1.1.1 Configuring the primary server to use NFS
        
        1.2.2.2.1.1.2 Defining application and remote secondary servers
        
        1.2.2.2.1.2 Installing on Linux systems
      - 1.2.2.2.2 Creating a Docker container secondary server
      - 1.2.2.2.3 Preparing a Windows application server
        
        1.2.2.2.3.1 Connecting to the primary computer using Samba
        
        1.2.2.2.3.2 Connecting to the primary computer using NFS
      - 1.2.2.2.4 Installing application servers on Windows computers
      - 1.2.2.2.5 Configuring an application server to run as a service
    - 1.2.2.3 Installing features
      - 1.2.2.3.1 Verifying feature prerequisites
      - 1.2.2.3.2 Installing features using Feature Manager
      - 1.2.2.3.3 Restoring a previous installation of RICOH ProcessDirector
      - 1.2.2.3.4 Preparing to install RICOH Transform features
      - 1.2.2.3.5 Installing RICOH Transform features
        
        1.2.2.3.5.1 Logging into the Transform Features user interface
        
        1.2.2.3.5.2 Installing the Transform Feature license keys
      - 1.2.2.3.6 Adding or upgrading a feature using Import Package
    - 1.2.2.4 Installing RICOH ProcessDirector Plug-in for Adobe Acrobat
      - 1.2.2.4.1 Hardware and software requirements for RICOH ProcessDirector Plug-in for Adobe Acrobat
      - 1.2.2.4.2 Running the installation program
      - 1.2.2.4.3 Loading RICOH ProcessDirector document properties
      - 1.2.2.4.4 Loading media objects
      - 1.2.2.4.5 Uninstalling RICOH ProcessDirector Plug-in for Adobe Acrobat
    - 1.2.2.5 Downloading and installing license keys
    - 1.2.2.6 Installing and configuring the pdpr script
    - 1.2.2.7 Uninstalling the base product, features, and extensions
    - 1.2.2.8 Uninstalling an application server
    - 1.2.2.9 Uninstalling Transform Features
  - 1.2.3 Migrating and Updating
    - 1.2.3.1 Installing a RICOH ProcessDirector product update
      - 1.2.3.1.1 Preparing for the update
      - 1.2.3.1.2 Downloading and installing update packages
    - 1.2.3.2 Using the Migration Assistant
      - 1.2.3.2.1 Preparing to use the Migration Assistant
      - 1.2.3.2.2 Running the Migration Assistant
      - 1.2.3.2.3 Completing the upgrade process
    - 1.2.3.3 Moving to RICOH ProcessDirector from InfoPrint Manager
    - 1.2.3.4 Moving to the RICOH ProcessDirector Transform features from RICOH InfoPrint Transform Manager
  - 1.2.4 Configuring the system
    - 1.2.4.1 Setting system properties
    - 1.2.4.2 Preparing for job submission
      - 1.2.4.2.1 Configuring to use Download for z/OS
      - 1.2.4.2.2 Configuring to use AFP Download Plus
      - 1.2.4.2.3 Configuring to use the LPD protocol
      - 1.2.4.2.4 Configuring to use the pdpr command
      - 1.2.4.2.5 Preparing for FTP or SCP clients
      - 1.2.4.2.6 Configuring to use JDF job tickets
        
        1.2.4.2.6.1 Locating files
        
        1.2.4.2.6.2 Using a mapping file to find input files
        
        1.2.4.2.6.3 Setting job properties from the JDF job ticket
      - 1.2.4.2.7 Preparing to submit jobs using web services
      - 1.2.4.2.8 Preparing to submit batch jobs
        
        1.2.4.2.8.1 Batching methods
        
        1.2.4.2.8.1.1 Batch
        
        1.2.4.2.8.1.2 JDF
        
        1.2.4.2.8.1.3 List
        
        1.2.4.2.8.1.4 None
        
        1.2.4.2.8.1.5 Number
        
        1.2.4.2.8.1.6 Number of sets
        
        1.2.4.2.8.1.7 Pages
        
        1.2.4.2.8.1.8 Pages in sets
        
        1.2.4.2.8.1.9 Pattern
        
        1.2.4.2.8.1.10 Sets by time
        
        1.2.4.2.8.1.11 Time
        
        1.2.4.2.8.1.12 Overrides files
        
        1.2.4.2.8.1.13 List files
      - 1.2.4.2.9 Preparing to receive XML
      - 1.2.4.2.10 Preparing to receive JSON
      - 1.2.4.2.11 Configuring to submit jobs from the Main page
      - 1.2.4.2.12 Submitting jobs in the Submit Job portlet
    - 1.2.4.3 Importing WSDL files
    - 1.2.4.4 Preparing to retrieve REST web services input
      - 1.2.4.4.1 Using a REST web service to authenticate with an application
    - 1.2.4.5 Preparing to retrieve SOAP web services input
      - 1.2.4.5.1 Using a SOAP web service to authenticate with an application
    - 1.2.4.6 Defining input devices
      - 1.2.4.6.1 Using supplied input devices
      - 1.2.4.6.2 Copying input devices
      - 1.2.4.6.3 Creating input devices
      - 1.2.4.6.4 Setting up hot folder input devices to process batch jobs
      - 1.2.4.6.5 Defining input devices for use with transform features
    - 1.2.4.7 Defining printer objects
      - 1.2.4.7.1 Defining Ricoh PDF printer objects
      - 1.2.4.7.2 Defining AFP printer devices
      - 1.2.4.7.3 Defining PCLOut printer devices
      - 1.2.4.7.4 Defining Passthrough printer objects
      - 1.2.4.7.5 Defining Xerox PDF printer devices
      - 1.2.4.7.6 Defining Kodak PDF printer devices
      - 1.2.4.7.7 Defining Custom PDF printers
        
        1.2.4.7.7.1 Importing a custom printer definition file
        
        1.2.4.7.7.2 Defining Custom PDF printer objects
      - 1.2.4.7.8 Configuring to send jobs to a printer that uses RICOH TotalFlow Print server
        
        1.2.4.7.8.1 Setting up a RICOH TotalFlow Print server to connect with RICOH ProcessDirector
        
        1.2.4.7.8.2 Defining a Ricoh TotalFlow printer to send jobs to RICOH TotalFlow Print server
        
        1.2.4.7.8.3 Defining a Ricoh TotalFlow printer to send jobs to RICOH TotalFlow Print server
        
        1.2.4.7.8.4 Defining an AFP Printer to send jobs to RICOH TotalFlow Print server
        
        1.2.4.7.8.5 Sending other types of jobs to a printer that uses RICOH TotalFlow Print server
        
        1.2.4.7.8.6 Configuring media for a Ricoh TotalFlow printer
        
        1.2.4.7.8.7 Configuring SNMP for printers
    - 1.2.4.8 Creating barcode formats
    - 1.2.4.9 Configuring the system to use inserters
      - 1.2.4.9.1 Configuring access to files on the computer that runs the inserter controller
      - 1.2.4.9.2 Configuring inserter controllers
        
        1.2.4.9.2.1 Configuring inserter controllers to communicate with RICOH ProcessDirector
        
        1.2.4.9.2.2 Configuring inserter controllers to write results files
      - 1.2.4.9.3 Using inserter document properties in workflows
      - 1.2.4.9.4 Enhancing files for insertion
        
        1.2.4.9.4.1 Identifying documents for insertion
        
        1.2.4.9.4.2 Creating barcodes for insertion
        
        1.2.4.9.4.3 Configuring banner pages for insertion
      - 1.2.4.9.5 Creating rules for inserter control files
      - 1.2.4.9.6 Creating rules for inserter results files
      - 1.2.4.9.7 Using scripts to send inserter control files and receive results files
      - 1.2.4.9.8 Defining inserter controller objects
        
        1.2.4.9.8.1 Using supplied inserter controller objects
        
        1.2.4.9.8.2 Creating inserter controllers
        
        1.2.4.9.8.3 Associating inserter controller objects with jobs
      - 1.2.4.9.9 Running the QuadientInserterSample workflow
      - 1.2.4.9.10 PDF workflows for the Inserter feature
      - 1.2.4.9.11 AFP workflows for the Inserter feature
    - 1.2.4.10 Configuring media
      - 1.2.4.10.1 Defining media objects
        
        1.2.4.10.1.1 Creating media objects automatically
        
        1.2.4.10.1.2 Creating media objects manually
        
        1.2.4.10.1.3 Using supplied media objects
        
        1.2.4.10.1.4 Copying media objects
        
        1.2.4.10.1.5 Using media with electronic forms
      - 1.2.4.10.2 Setting tolerances for media objects
      - 1.2.4.10.3 Configuring printers to automatically match media
      - 1.2.4.10.4 Media detection
      - 1.2.4.10.5 Configuring to send media product IDs to Ricoh PDF printers
    - 1.2.4.11 Defining locations
      - 1.2.4.11.1 Creating locations
      - 1.2.4.11.2 Copying locations
    - 1.2.4.12 Preparing to use workflows
      - 1.2.4.12.1 Creating a workflow
      - 1.2.4.12.2 Adding conditional processing to a workflow
      - 1.2.4.12.3 Renaming a step in a workflow
      - 1.2.4.12.4 Creating a step chain
      - 1.2.4.12.5 Copying step templates
      - 1.2.4.12.6 Setting job defaults in a workflow
      - 1.2.4.12.7 Tuning step templates
      - 1.2.4.12.8 Creating step resources
      - 1.2.4.12.9 Hints for using step templates
      - 1.2.4.12.10 Adding a step that makes a job wait
      - 1.2.4.12.11 Assigning workflows
      - 1.2.4.12.12 Associating service policies with workflows
      - 1.2.4.12.13 Replacing your control files with the sample files
      - 1.2.4.12.14 Workflows for printing
        
        1.2.4.12.14.1 Defining a workflow to print a job
        
        1.2.4.12.14.2 Defining a workflow to copy a file to a printer hot folder
        
        1.2.4.12.14.3 Defining a workflow to print to a Passthrough Printer
        
        1.2.4.12.14.4 Printing PDF and PostScript files on the InfoPrint 5000 printer Models AS1 and AD1/2
        
        1.2.4.12.14.4.1 Verifying that Samba open source client is installed
        
        1.2.4.12.14.4.2 Defining a workflow to submit a file to an InfoPrint 5000 hot folder
        
        1.2.4.12.14.4.3 Connecting to the InfoPrint 5000 hot folder
      - 1.2.4.12.15 Holding jobs
      - 1.2.4.12.16 External steps
        
        1.2.4.12.16.1 Setting up external programs
        
        1.2.4.12.16.2 Setting up step templates for external steps
        
        1.2.4.12.16.2.1 Setting up step templates for external steps that use the command line or control files
        
        1.2.4.12.16.2.2 Setting up step templates for external steps that use hot folders
        
        1.2.4.12.16.3 Setting up workflows for external steps
        
        1.2.4.12.16.4 Testing external step processing
      - 1.2.4.12.17 Defining a workflow with preview printing
      - 1.2.4.12.18 Setting up a workflow that uses a Reformat step restart type
      - 1.2.4.12.19 Adding steps to process deleted jobs
      - 1.2.4.12.20 Adding steps to encrypt PDF files
      - 1.2.4.12.21 Adding steps to decrypt PDF files
      - 1.2.4.12.22 Defining workflows to process XML
      - 1.2.4.12.23 Defining an error path in a workflow
      - 1.2.4.12.24 Calling a REST web service from a workflow
      - 1.2.4.12.25 Calling a SOAP web service from a workflow
      - 1.2.4.12.26 Defining a workflow that sends jobs to be transformed
      - 1.2.4.12.27 Defining workflows or printers that use a color mapping table
      - 1.2.4.12.28 Defining a workflow to print AFP data to a PCL printer
        
        1.2.4.12.28.1 Processing concerns when using PCLOut printers
      - 1.2.4.12.29 Workflow to print jobs created in the Documents table
      - 1.2.4.12.30 Adding a step to convert XML elements into document properties
      - 1.2.4.12.31 Grouping child jobs
      - 1.2.4.12.32 Configuring steps to identify documents in AFP files
      - 1.2.4.12.33 Adding steps to index AFP files
      - 1.2.4.12.34 Adding steps to edit AFP files
      - 1.2.4.12.35 Adding steps to fill white space in AFP files
    - 1.2.4.13 Copying objects from another system
    - 1.2.4.14 Creating and activating custom properties
    - 1.2.4.15 Applying custom values
    - 1.2.4.16 AFP resources in RICOH ProcessDirector
      - 1.2.4.16.1 Identifying AFP resource directories to RICOH ProcessDirector
      - 1.2.4.16.2 Search order for AFP resource extensions
      - 1.2.4.16.3 Job properties and AFP form definitions
      - 1.2.4.16.4 Color mapping table source and output files
        
        1.2.4.16.4.1 Parts of a color mapping table
        
        1.2.4.16.4.1.1 Using source groups
        
        1.2.4.16.4.1.2 Using target groups
        
        1.2.4.16.4.2 Creating a color mapping table (example)
    - 1.2.4.17 Setting up user exit programs
    - 1.2.4.18 Banner pages
      - 1.2.4.18.1 AFP banner pages
        
        1.2.4.18.1.1 Setting up AFP printers to print banner pages
        
        1.2.4.18.1.2 Updating properties for AFP banner pages
        
        1.2.4.18.1.3 Updating the coded font and code page mappings for AFP banner pages
        
        1.2.4.18.1.4 Obtaining and using coded fonts for Japanese AFP banner pages
        
        1.2.4.18.1.5 Changing the appearance of AFP banner pages
        
        1.2.4.18.1.6 Printing barcodes on AFP banner pages
      - 1.2.4.18.2 PDF banner pages
        
        1.2.4.18.2.1 Setting up Ricoh PDF or Custom PDF printers to print PDF banner pages
        
        1.2.4.18.2.2 Setting up Passthrough printers to print PDF banner pages
        
        1.2.4.18.2.3 Setting up workflows to print PDF banner pages
        
        1.2.4.18.2.4 Formatting PDF banner pages
        
        1.2.4.18.2.5 Setting up Kodak PDF printers to print PDF banner pages
        
        1.2.4.18.2.6 Setting up Xerox PDF printers to print PDF banner pages
    - 1.2.4.19 Email and progress updates
      - 1.2.4.19.1 Configuring to send email during processing
      - 1.2.4.19.2 Emailing files during job processing
      - 1.2.4.19.3 Emailing documents during job processing
      - 1.2.4.19.4 Setting up the system to use an alternate email server
      - 1.2.4.19.5 Progress updates
    - 1.2.4.20 Setting up the system to use a proxy server
    - 1.2.4.21 Notifications
      - 1.2.4.21.1 Email
        
        1.2.4.21.1.1 Changing your email address
        
        1.2.4.21.1.2 Setting up email notifications
        
        1.2.4.21.1.3 Creating email notifications
      - 1.2.4.21.2 History record
        
        1.2.4.21.2.1 Defining history record notifications
      - 1.2.4.21.3 Copying notification objects
    - 1.2.4.22 Web service notifications
      - 1.2.4.22.1 Preparing to send status to REST web services
      - 1.2.4.22.2 Preparing to send status to a SOAP web service
    - 1.2.4.23 Configuring control files for job audit information
    - 1.2.4.24 Configuring to send jobs to Ultimate Impostrip®
    - 1.2.4.25 Setting up datastream transforms
      - 1.2.4.25.1 Transforming line data to AFP
        
        1.2.4.25.1.1 Configuring line data transform steps
        
        1.2.4.25.1.2 Configuring to use inline resources with line data jobs
      - 1.2.4.25.2 Activating the Adobe PDF Print Engine conversion program
      - 1.2.4.25.3 Setting up user exit programs
      - 1.2.4.25.4 Configuring for the RICOH Transform features
      - 1.2.4.25.5 Configuring for the Advanced Transform feature
        
        1.2.4.25.5.1 Creating workflows that use input and output transforms
        
        1.2.4.25.5.2 Creating a workflow that transforms AFP or PostScript input to PDF output with media information
        
        1.2.4.25.5.2.1 Mapping AFP or PostScript media names to RICOH ProcessDirector media names
    - 1.2.4.26 Setting up Deadline Tracker
      - 1.2.4.26.1 Defining expected work
      - 1.2.4.26.2 Setting deadlines for jobs
      - 1.2.4.26.3 Setting estimated durations for steps in a workflow
      - 1.2.4.26.4 Setting up service policies
        
        1.2.4.26.4.1 Using supplied service policies
        
        1.2.4.26.4.2 Creating service policies
        
        1.2.4.26.4.3 Copying service policies
        
        1.2.4.26.4.4 Associating service policies with workflows
      - 1.2.4.26.5 Setting up no-service periods
        
        1.2.4.26.5.1 Using supplied no-service periods
        
        1.2.4.26.5.2 Creating no-service periods
    - 1.2.4.27 Configuring to use Reports
      - 1.2.4.27.1 Configuring to connect to the Reports database
      - 1.2.4.27.2 Configuring data collectors
      - 1.2.4.27.3 Adding steps that store property values in the Reports database
      - 1.2.4.27.4 Configuring to extract data to a remote server
      - 1.2.4.27.5 Uploading data using data transmitters
      - 1.2.4.27.6 Removing expired data from the Reports database
    - 1.2.4.28 Setting up to send data to RICOH Supervisor
      - 1.2.4.28.1 Hints for using RICOH ProcessDirector data in RICOH Supervisor
    - 1.2.4.29 Setting up RICOH ProcessDirector and Avanti Slingshot to exchange information
      - 1.2.4.29.1 Configuring Slingshot to submit jobs to RICOH ProcessDirector
      - 1.2.4.29.2 Setting up a hot folder input device to process Slingshot jobs
      - 1.2.4.29.3 Modifying a workflow to send order information to Slingshot
      - 1.2.4.29.4 Defining Avanti Slingshot Connect cost centers
      - 1.2.4.29.5 Assigning a cost center and job color to report to a printer
      - 1.2.4.29.6 Configuring to send job color information to Slingshot
      - 1.2.4.29.7 Sending ink usage data to Avanti Slingshot
      - 1.2.4.29.8 Sending job status information to Avanti Slingshot
      - 1.2.4.29.9 Modifying a workflow to send job information to Slingshot
    - 1.2.4.30 Setting up the Quadient Inspire Connect feature
      - 1.2.4.30.1 Setting up step templates to send jobs to Quadient Inspire Designer
      - 1.2.4.30.2 Configuring to work with Quadient Inspire Designer for AFP print jobs
        
        1.2.4.30.2.1 Defining a workflow to send AFP jobs to Quadient Inspire Designer
      - 1.2.4.30.3 Configuring to work with Quadient Inspire Designer for PDF print jobs
        
        1.2.4.30.3.1 Defining a workflow to send PDF jobs to Quadient Inspire Designer
    - 1.2.4.31 Setting up to use electronic forms
      - 1.2.4.31.1 Adding electronic forms to media objects
      - 1.2.4.31.2 Running the sample workflow that uses electronic forms to print jobs
      - 1.2.4.31.3 Running the sample workflow that uses electronic forms to print jobs with documents
      - 1.2.4.31.4 Modifying a workflow to use electronic forms with PDF jobs
      - 1.2.4.31.5 Modifying a workflow to use electronic forms with AFP jobs
    - 1.2.4.32 Configuring document processing features
      - 1.2.4.32.1 Defining custom document properties
      - 1.2.4.32.2 Naming custom document properties in more than one language
        
        1.2.4.32.2.1 Considerations for a system with more than one language
      - 1.2.4.32.3 Updating custom document properties
      - 1.2.4.32.4 Maximizing the performance of document properties files
      - 1.2.4.32.5 Configuring AFP Support for documents
        
        1.2.4.32.5.1 Setting up to use documents in AFP jobs
        
        1.2.4.32.5.2 Configuring steps to identify documents in AFP files
        
        1.2.4.32.5.3 Workflow to split AFP jobs by size
        
        1.2.4.32.5.4 Workflow to split jobs by document property
      - 1.2.4.32.6 Working with sample AFP files
        
        1.2.4.32.6.1 Installing RICOH Visual Workbench
        
        1.2.4.32.6.2 Displaying sample AFP files
        
        1.2.4.32.6.3 Creating and updating control files
        
        1.2.4.32.6.4 Identifying AFP resource directories
        
        1.2.4.32.6.5 Mapping fonts for AFP files
        
        1.2.4.32.6.5.1 Using font-mapping files to map fonts
        
        1.2.4.32.6.5.2 Creating font mappings from text blocks
        
        1.2.4.32.6.5.3 Modifying font mappings from text blocks
        
        1.2.4.32.6.5.4 Changing the default code page encoding
        
        1.2.4.32.6.6 Enabling object selection in sample AFP files
        
        1.2.4.32.6.7 Showing page information in sample AFP files
        
        1.2.4.32.6.8 Specifying a form definition
        
        1.2.4.32.6.9 Configuring and running a set of filters
        
        1.2.4.32.6.10 Creating barcodes with AFP Enhancer
        
        1.2.4.32.6.11 Creating text with AFP Enhancer
        
        1.2.4.32.6.12 Creating hidden areas with AFP Enhancer
        
        1.2.4.32.6.13 Modifying or deleting AFP Enhancer definitions
        
        1.2.4.32.6.14 Editing AFP files
        
        1.2.4.32.6.14.1 Creating barcodes
        
        1.2.4.32.6.14.1.1 Type tab
        
        1.2.4.32.6.14.1.2 Data tab for Code 39, Data Matrix, Interleaved 2-of-5, PDF417, POSTNET, and QR Code barcodes
        
        1.2.4.32.6.14.1.3 Data tab for IMBs
        
        1.2.4.32.6.14.1.4 Position tab
        
        1.2.4.32.6.14.2 Replacing POSTNET barcodes with IMBs
        
        1.2.4.32.6.14.2.1 Type tab for IMBs
        
        1.2.4.32.6.14.2.2 Data tab for IMBs
        
        1.2.4.32.6.14.2.3 Position tab for IMBs
        
        1.2.4.32.6.14.3 Creating IMB serial number files
        
        1.2.4.32.6.14.4 Creating conditions between barcode definitions
        
        1.2.4.32.6.14.5 Creating hidden areas
        
        1.2.4.32.6.14.6 Creating text with AFP Editor
        
        1.2.4.32.6.14.7 Modifying or deleting AFP Editor definitions
        
        1.2.4.32.6.14.7.1 Modifying barcodes
        
        1.2.4.32.6.14.7.2 Deleting barcodes
        
        1.2.4.32.6.14.7.3 Modifying conditions between barcode definitions
        
        1.2.4.32.6.14.7.4 Deleting conditions between barcode definitions
        
        1.2.4.32.6.14.7.5 Modifying hidden areas
        
        1.2.4.32.6.14.7.6 Deleting hidden areas
        
        1.2.4.32.6.14.7.7 Modifying text strings
        
        1.2.4.32.6.14.7.8 Deleting text strings
        
        1.2.4.32.6.14.8 Adding steps to edit AFP files
        
        1.2.4.32.6.15 Indexing AFP files
        
        1.2.4.32.6.15.1 Creating page groups
        
        1.2.4.32.6.15.1.1 Creating page groups of fixed length
        
        1.2.4.32.6.15.1.2 Creating page groups with triggers
        
        1.2.4.32.6.15.1.3 Creating page groups when white space is found
        
        1.2.4.32.6.15.1.4 Defining header and trailer pages
        
        1.2.4.32.6.15.2 Defining supplemental pages
        
        1.2.4.32.6.15.2.1 Creating triggers for supplemental pages
        
        1.2.4.32.6.15.2.2 Creating index tags on supplemental pages
        
        1.2.4.32.6.15.3 Creating index tags
        
        1.2.4.32.6.15.3.1 Creating index tags for text blocks
        
        1.2.4.32.6.15.3.2 Creating index tags in areas
        
        1.2.4.32.6.15.3.3 Creating index tags in address areas
        
        1.2.4.32.6.15.3.4 Creating index tags from NOP records
        
        1.2.4.32.6.15.4 Working with page-level indexes
        
        1.2.4.32.6.15.4.1 Creating page-level triggers
        
        1.2.4.32.6.15.4.2 Creating page-level indexes
        
        1.2.4.32.6.15.4.3 Copying or moving page-level indexes to page groups
        
        1.2.4.32.6.15.5 Modifying or deleting AFP Indexer definitions
        
        1.2.4.32.6.15.5.1 Modifying triggers
        
        1.2.4.32.6.15.5.2 Deleting triggers
        
        1.2.4.32.6.15.5.3 Modifying index tags for text blocks
        
        1.2.4.32.6.15.5.4 Modifying index tags in areas
        
        1.2.4.32.6.15.5.5 Modifying index tags in address areas
        
        1.2.4.32.6.15.5.6 Deleting index tags
        
        1.2.4.32.6.15.6 Using existing page groups and index tags
        
        1.2.4.32.6.15.7 Editing text for triggers and index tags
        
        1.2.4.32.6.15.8 Managing comments
        
        1.2.4.32.6.15.9 Adding steps to index AFP files
        
        1.2.4.32.6.16 Adding content to white space in AFP files
        
        1.2.4.32.6.16.1 Creating definitions for known white space
        
        1.2.4.32.6.16.2 Creating definitions by searching for white space
        
        1.2.4.32.6.16.3 Modifying or deleting white space definitions
        
        1.2.4.32.6.16.3.1 Modifying known white space definitions
        
        1.2.4.32.6.16.3.2 Modifying white space defined from a search
        
        1.2.4.32.6.16.3.3 Deleting white space definitions
        
        1.2.4.32.6.16.4 Assigning content to white space
        
        1.2.4.32.6.16.4.1 Creating rules for assigning content
        
        1.2.4.32.6.16.4.2 Inserting content text
        
        1.2.4.32.6.16.4.3 Inserting content images
        
        1.2.4.32.6.16.4.4 Modifying content text
        
        1.2.4.32.6.16.4.5 Modifying content images
        
        1.2.4.32.6.16.4.6 Creating rule conditions for content
        
        1.2.4.32.6.16.4.7 Modifying rule conditions for content
        
        1.2.4.32.6.16.4.8 Deleting content from white space
        
        1.2.4.32.6.16.5 Adding steps to fill white space in AFP files
        
        1.2.4.32.6.17 Customizing properties for AFP files
        
        1.2.4.32.6.17.1 Linking custom properties to index tags
        
        1.2.4.32.6.17.2 Defining link options for properties
        
        1.2.4.32.6.17.3 Editing text for index tags linked to properties
        
        1.2.4.32.6.17.4 Configuring steps to identify documents in AFP files
      - 1.2.4.32.7 Using RICOH ProcessDirector Plug-in for Adobe Acrobat
        
        1.2.4.32.7.1 Using RICOH ProcessDirector Plug-in for Adobe Acrobat
        
        1.2.4.32.7.1.1 Page groups
        
        1.2.4.32.7.1.2 Document properties
        
        1.2.4.32.7.1.3 Conditional processing
        
        1.2.4.32.7.1.4 Markup
        
        1.2.4.32.7.1.5 Control files
        
        1.2.4.32.7.1.6 Sample PDF files
        
        1.2.4.32.7.2 Adding the plug-in icon to the Acrobat quick launch bar
        
        1.2.4.32.7.3 Preferences
        
        1.2.4.32.7.4 Units of measure
        
        1.2.4.32.7.5 Loading RICOH ProcessDirector document properties
        
        1.2.4.32.7.6 Loading media objects
        
        1.2.4.32.7.7 User interface
        
        1.2.4.32.7.7.1 Fields in the RICOH ProcessDirector Plug-in for Adobe Acrobat cut off values
        
        1.2.4.32.7.8 Previewing markup
        
        1.2.4.32.7.9 Working with control files
        
        1.2.4.32.7.10 Modifying markup definitions
        
        1.2.4.32.7.11 Defining a page group
        
        1.2.4.32.7.12 Working with document properties
        
        1.2.4.32.7.12.1 Defining a document property
        
        1.2.4.32.7.12.2 Defining multiple document properties
        
        1.2.4.32.7.12.3 Defining an address block
        
        1.2.4.32.7.12.4 Viewing document property values
        
        1.2.4.32.7.12.5 Saving document property values
        
        1.2.4.32.7.13 Working with rules
        
        1.2.4.32.7.13.1 Pre-defined rules
        
        1.2.4.32.7.13.2 Conditional triggers
        
        1.2.4.32.7.13.3 Using job properties or document properties in rules
        
        1.2.4.32.7.13.4 Using statistics in rules
        
        1.2.4.32.7.13.5 Defining a rule
        
        1.2.4.32.7.13.6 Defining a conditional trigger
        
        1.2.4.32.7.13.7 Managing rules
        
        1.2.4.32.7.14 Adding markup to a PDF file
        
        1.2.4.32.7.14.1 Adding a barcode to a PDF file
        
        1.2.4.32.7.14.2 Adding OMR marks to a PDF file
        
        1.2.4.32.7.14.3 Adding an image to a PDF file
        
        1.2.4.32.7.14.4 Hiding an area in a PDF file
        
        1.2.4.32.7.14.5 Adding text to a PDF file
        
        1.2.4.32.7.15 Working with page inserts
        
        1.2.4.32.7.15.1 Inserting pages from other PDF files
        
        1.2.4.32.7.16 Media and finishing
        
        1.2.4.32.7.16.1 Managing media and finishing options
        
        1.2.4.32.7.16.2 Selecting media and finishing options
      - 1.2.4.32.8 Configuring the PDF Document Support feature
        
        1.2.4.32.8.1 Setting up to use documents in PDF jobs
        
        1.2.4.32.8.2 Configuring steps to identify documents in PDF files
        
        1.2.4.32.8.3 Setting up to process sets of files containing PDF documents and data
        
        1.2.4.32.8.4 PDF workflow to apply markup
        
        1.2.4.32.8.5 Workflow to split PDF jobs by size
        
        1.2.4.32.8.6 Workflow to split PDF jobs by document property
        
        1.2.4.32.8.7 Using steps that change the PDF data in a workflow
      - 1.2.4.32.9 Setting a maximum for document search results
    - 1.2.4.33 Setting up to pull documents from a job
      - 1.2.4.33.1 Running the sample workflow for suppressing PDF documents
      - 1.2.4.33.2 Running the sample workflow for suppressing AFP documents
      - 1.2.4.33.3 Setting up a workflow that processes a pull list
    - 1.2.4.34 Setting up to reconcile jobs manually
    - 1.2.4.35 Setting up to exchange data with web services
      - 1.2.4.35.1 Running the sample workflow for processing orders retrieved from REST web services
    - 1.2.4.36 Setting up to process orders from MarcomCentral
      - 1.2.4.36.1 Running the sample workflows for processing orders retrieved from MarcomCentral
      - 1.2.4.36.2 Planning how to process orders from your MarcomCentral store
      - 1.2.4.36.3 Preparing to call MarcomCentral web services
      - 1.2.4.36.4 Preparing to retrieve orders from MarcomCentral
      - 1.2.4.36.5 Defining a workflow to process MarcomCentral orders
      - 1.2.4.36.6 Defining a workflow to process MarcomCentral job tickets
      - 1.2.4.36.7 Adding information required to process items to your job ticket workflow
        
        1.2.4.36.7.1 Accessing XML files from your job ticket workflow
        
        1.2.4.36.7.2 Adding AssignJobValues steps to your job ticket workflow
      - 1.2.4.36.8 Preparing to send status to MarcomCentral
      - 1.2.4.36.9 Retrieving and processing orders from your MarcomCentral store
    - 1.2.4.37 Setting up the Archive feature
      - 1.2.4.37.1 Running the Archive sample workflow
      - 1.2.4.37.2 Planning for retention of job and document data
      - 1.2.4.37.3 Tuning for search and storage performance
      - 1.2.4.37.4 Creating repositories
      - 1.2.4.37.5 Defining history record notifications
      - 1.2.4.37.6 Enhancing PDF files for Archive
      - 1.2.4.37.7 Enhancing AFP files for Archive
      - 1.2.4.37.8 Creating an associated properties file
      - 1.2.4.37.9 Workflows that store jobs and data in a repository
        
        1.2.4.37.9.1 Creating a workflow to store jobs, job properties, and job history in a repository
        
        1.2.4.37.9.2 Creating a workflow to store PDF jobs and documents in a repository
        
        1.2.4.37.9.3 Creating a workflow to store AFP jobs and documents in a repository
    - 1.2.4.38 Setting up the Postal Enablement feature
      - 1.2.4.38.1 Running the PrintAndMailJob sample workflow
      - 1.2.4.38.2 Running the sample workflows for qualified/non-qualified mail
      - 1.2.4.38.3 Creating a workflow to exchange data with postal software
      - 1.2.4.38.4 Enhancing PDF files for Postal Enablement
      - 1.2.4.38.5 Enhancing AFP files for Postal Enablement
    - 1.2.4.39 Setting up the Automated Verification feature
      - 1.2.4.39.1 Running the Automated Verification sample workflow
      - 1.2.4.39.2 Creating barcode readers
      - 1.2.4.39.3 Defining a workflow that uses barcodes to track jobs
      - 1.2.4.39.4 Enhancing PDF files for Automated Verification
      - 1.2.4.39.5 Enhancing AFP files for Automated Verification
      - 1.2.4.39.6 Customizing the Verification recipient document property for PDF files
      - 1.2.4.39.7 Customizing the Verification recipient document property for AFP files
    - 1.2.4.40 Setting up the Preference Management feature
      - 1.2.4.40.1 Running the sample workflow for managing output preferences
      - 1.2.4.40.2 Defining document properties for use with a preferences file
      - 1.2.4.40.3 Making a preferences file available to the system
      - 1.2.4.40.4 Defining property mapping objects
      - 1.2.4.40.5 Setting up a workflow that uses an external preferences file
    - 1.2.4.41 Setting up security
      - 1.2.4.41.1 Defining user names
        
        1.2.4.41.1.1 Adding users
        
        1.2.4.41.1.2 Copying a user
        
        1.2.4.41.1.3 Changing group membership for a user
        
        1.2.4.41.1.4 Giving a user system user authority
      - 1.2.4.41.2 Defining security groups
        
        1.2.4.41.2.1 Security groups that RICOH ProcessDirector provides
        
        1.2.4.41.2.2 Copying a security group
        
        1.2.4.41.2.3 Updating properties of a group
      - 1.2.4.41.3 Creating credentials
      - 1.2.4.41.4 Enabling Secure Sockets Layer or Transport Layer Security
      - 1.2.4.41.5 Setting a password expiration counter
      - 1.2.4.41.6 Enforcing password complexity
      - 1.2.4.41.7 Setting up to use LDAP authentication
      - 1.2.4.41.8 Communicating between RICOH ProcessDirector and the LDAP server
      - 1.2.4.41.9 Installing a security certificate for a web site
    - 1.2.4.42 Instructing new users about logging in to RICOH ProcessDirector
      - 1.2.4.42.1 Configuring Google Chrome
      - 1.2.4.42.2 Configuring Mozilla Firefox
    - 1.2.4.43 Customizing the user interface
      - 1.2.4.43.1 Changing the layout of the Main page
      - 1.2.4.43.2 Managing views
      - 1.2.4.43.3 Setting a start page
      - 1.2.4.43.4 Adding custom portlets to the Main page
      - 1.2.4.43.5 Displaying system identification
      - 1.2.4.43.6 Changing phase names
      - 1.2.4.43.7 Changing the color of a step
      - 1.2.4.43.8 Filtering tables
      - 1.2.4.43.9 Changing table columns
      - 1.2.4.43.10 Turning the print progress bars on or off
    - 1.2.4.44 Show totals for selected jobs
    - 1.2.4.45 Changing the job information shown in the Printers portlet and on the printer console
  - 1.2.5 Managing system objects
    - 1.2.5.1 Viewing object properties
    - 1.2.5.2 Updating object properties
    - 1.2.5.3 Deleting objects
    - 1.2.5.4 Exporting objects
      - 1.2.5.4.1 Exporting media with electronic forms
    - 1.2.5.5 Viewing object logs
    - 1.2.5.6 Enabling objects
    - 1.2.5.7 Disabling objects
    - 1.2.5.8 Compiling a list of objects and their properties
    - 1.2.5.9 RICOH ProcessDirector servers
      - 1.2.5.9.1 Starting and stopping servers
        
        1.2.5.9.1.1 Starting the base product and secondary servers
        
        1.2.5.9.1.1.1 Deactivating the base product or secondary server autostart script
        
        1.2.5.9.1.1.2 Activating the primary or secondary server autostart script
        
        1.2.5.9.1.2 Starting an application server
        
        1.2.5.9.1.3 Starting and stopping Docker container secondary servers
        
        1.2.5.9.1.4 Stopping the base product and secondary servers
        
        1.2.5.9.1.5 Stopping an application server
      - 1.2.5.9.2 Updating a primary computer host name or IP address
      - 1.2.5.9.3 Recovering from an unplanned outage
      - 1.2.5.9.4 Moving processing to and from a failover server
    - 1.2.5.10 Input devices
      - 1.2.5.10.1 Customizing the Input Devices portlet
      - 1.2.5.10.2 Connecting and disconnecting input devices
    - 1.2.5.11 Input files
      - 1.2.5.11.1 Batching all input files
      - 1.2.5.11.2 Displaying submitted input files
      - 1.2.5.11.3 Manually assigning a workflow to an input file
      - 1.2.5.11.4 Submitting a batch of input files manually
      - 1.2.5.11.5 Deleting input files
    - 1.2.5.12 Barcode readers
      - 1.2.5.12.1 Connecting and disconnecting barcode readers
    - 1.2.5.13 Printers
      - 1.2.5.13.1 Customizing the Printers portlet
      - 1.2.5.13.2 Viewing printer status
      - 1.2.5.13.3 Starting and stopping printers
      - 1.2.5.13.4 Spacing a job on the printer
      - 1.2.5.13.5 Viewing and updating the media ready in printer input trays
      - 1.2.5.13.6 Shutting down printers
    - 1.2.5.14 Working with data in the Reports database
      - 1.2.5.14.1 Connecting to the Reports database
      - 1.2.5.14.2 Exporting data in the Reports database to a CSV file
    - 1.2.5.15 Repositories
      - 1.2.5.15.1 Changing the retention period for a repository
      - 1.2.5.15.2 Changing the folder location for a repository
  - 1.2.6 Working with jobs
    - 1.2.6.1 Finding jobs in the system
      - 1.2.6.1.1 Finding jobs using a user-defined filter
      - 1.2.6.1.2 Finding jobs that are scheduled to a printer
      - 1.2.6.1.3 Finding late jobs
      - 1.2.6.1.4 Finding jobs ready to load on an inserter
      - 1.2.6.1.5 Finding jobs waiting to complete insertion
      - 1.2.6.1.6 Finding jobs waiting for reconciliation
    - 1.2.6.2 Viewing job information
      - 1.2.6.2.1 Viewing and changing properties of a job
      - 1.2.6.2.2 Custom job properties
      - 1.2.6.2.3 Viewing the JDF job ticket
      - 1.2.6.2.4 Viewing and changing page exceptions
      - 1.2.6.2.5 Tracking the progress of a job
      - 1.2.6.2.6 Viewing the status of a job
      - 1.2.6.2.7 Viewing checkpoints and deadlines
    - 1.2.6.3 Starting and restarting jobs
      - 1.2.6.3.1 Holding jobs
      - 1.2.6.3.2 Sending jobs to a specific printer
      - 1.2.6.3.3 Adding or removing scheduling properties
      - 1.2.6.3.4 Moving a job to a different printer
      - 1.2.6.3.5 Moving a job to a different processing step
      - 1.2.6.3.6 Scheduling a job using Output format
      - 1.2.6.3.7 Changing the workflow for a job
      - 1.2.6.3.8 Reprinting jobs
      - 1.2.6.3.9 Printing from a specific point in a job
      - 1.2.6.3.10 Making jobs process and print sooner
      - 1.2.6.3.11 Promoting a job ahead of other jobs on the system
    - 1.2.6.4 Reconciling jobs
      - 1.2.6.4.1 Reconciling jobs manually
    - 1.2.6.5 Monitoring for expected jobs
    - 1.2.6.6 Inserting and reconciling jobs
      - 1.2.6.6.1 Completing insertion for a job
    - 1.2.6.7 Preview printing
      - 1.2.6.7.1 Working with preview print jobs
    - 1.2.6.8 Viewing jobs
      - 1.2.6.8.1 AFP viewer controls
      - 1.2.6.8.2 PDF viewer controls
      - 1.2.6.8.3 Defining custom fonts and TrueType fonts
        
        1.2.6.8.3.1 Editing the code page definition file
        
        1.2.6.8.3.2 Editing the character set definition file
        
        1.2.6.8.3.3 Editing the coded font definition file
        
        1.2.6.8.3.4 Editing the TrueType font definition file
        
        1.2.6.8.3.5 Editing the Type 1 and Type 0 font map
    - 1.2.6.9 Downloading print files from jobs
    - 1.2.6.10 Working with jobs when using document processing features
      - 1.2.6.10.1 Considerations with the Process Again action
      - 1.2.6.10.2 Considerations with the Print Again action
    - 1.2.6.11 Submitting jobs when using Avanti Slingshot
    - 1.2.6.12 Working with jobs when using Deadline Tracker
      - 1.2.6.12.1 Setting, changing, or removing job deadlines
      - 1.2.6.12.2 Getting a job back on schedule
      - 1.2.6.12.3 Tracking the progress of a job using Deadline Tracker
    - 1.2.6.13 Working with jobs when using Archive
      - 1.2.6.13.1 Retrieving documents, jobs, and history information from a repository
      - 1.2.6.13.2 Viewing a document or job retrieved from a repository
      - 1.2.6.13.3 Viewing and exporting properties and history information
      - 1.2.6.13.4 Submitting a retrieved document as a new job
    - 1.2.6.14 Working with jobs when using Automated Verification
      - 1.2.6.14.1 Completing the barcode step for a job
      - 1.2.6.14.2 Resolving invalid scans
    - 1.2.6.15 Logging job information before the job completes
    - 1.2.6.16 Moving jobs to the next step
    - 1.2.6.17 Restarting jobs at the current step
    - 1.2.6.18 Stopping jobs
    - 1.2.6.19 Deleting jobs
    - 1.2.6.20 Working with documents
      - 1.2.6.20.1 Finding documents in the system
        
        1.2.6.20.1.1 Finding documents by properties
        
        1.2.6.20.1.2 Finding documents by scanning barcodes
      - 1.2.6.20.2 Viewing documents
      - 1.2.6.20.3 Viewing document properties
      - 1.2.6.20.4 Creating jobs to process documents
      - 1.2.6.20.5 Emailing documents during job processing
      - 1.2.6.20.6 Finding the jobs associated with documents
  - 1.2.7 Performance
    - 1.2.7.1 Defining secondary servers on the primary computer
    - 1.2.7.2 Using multiple file systems to distribute spool I/O on primary computer
      - 1.2.7.2.1 Configuring a Linux secondary computer to mount a new spool directory
    - 1.2.7.3 Tuning Java memory allocation
    - 1.2.7.4 Scheduling automatic maintenance
    - 1.2.7.5 Compressing files
    - 1.2.7.6 Performance and capacity considerations with document processing features
      - 1.2.7.6.1 Document properties and document management
      - 1.2.7.6.2 Memory usage
      - 1.2.7.6.3 Setting the maximum number of open files (optional)
      - 1.2.7.6.4 Defining the JVM memory pool allocation
  - 1.2.8 Security
    - 1.2.8.1 Managing passwords
      - 1.2.8.1.1 Changing your password
      - 1.2.8.1.2 Resetting the password for a user
      - 1.2.8.1.3 Setting a password expiration counter
      - 1.2.8.1.4 Changing the password for the DB2 instance user
    - 1.2.8.2 Giving a user system user authority
    - 1.2.8.3 Secure Sockets Layer and Transport Layer Security support
    - 1.2.8.4 Managing access to objects using locations
    - 1.2.8.5 Restricting use of the LPD protocol to submit jobs
  - 1.2.9 Troubleshooting and support
    - 1.2.9.1 Troubleshooting
      - 1.2.9.1.1 Problems
        
        1.2.9.1.1.1 Starting or restarting
        
        1.2.9.1.1.1.1 Resetting the system
        
        1.2.9.1.1.1.2 Web server not restarting automatically
        
        1.2.9.1.1.1.3 Startup fails to connect to DB2 database with message SQL30082N
        
        1.2.9.1.1.2 Logging in or logging out
        
        1.2.9.1.1.2.1 Cannot log in to RICOH ProcessDirector
        
        1.2.9.1.1.2.2 New user logs previous user off
        
        1.2.9.1.1.3 Using the user interface
        
        1.2.9.1.1.3.1 User interface freezes
        
        1.2.9.1.1.3.2 Unexpected results with portlets on the Main page
        
        1.2.9.1.1.3.3 User interface does not show printers or input devices
        
        1.2.9.1.1.4 Creating and configuring objects
        
        1.2.9.1.1.4.1 Cannot create Hot folder input device
        
        1.2.9.1.1.4.2 Cannot connect LPD input devices
        
        1.2.9.1.1.4.3 Export file is not created
        
        1.2.9.1.1.4.4 Objects missing from export
        
        1.2.9.1.1.4.5 Objects are not imported
        
        1.2.9.1.1.4.6 Media objects exported to another system no longer have electronic forms
        
        1.2.9.1.1.5 Submitting jobs
        
        1.2.9.1.1.5.1 Job not appearing in Jobs table
        
        1.2.9.1.1.5.1.1 Job sent using Download for z/OS or AFP Download Plus
        
        1.2.9.1.1.5.1.2 Job copied to a hot folder
        
        1.2.9.1.1.5.1.3 Job sent using the LPD protocol
        
        1.2.9.1.1.5.1.3.1 Job sent to an LPD input device with a Linux parent server
        
        1.2.9.1.1.5.2 Job moves to error state with message AIWI0017I, return code 310
        
        1.2.9.1.1.5.3 Job name is blank in Jobs table
        
        1.2.9.1.1.5.4 Errors in Receive phase
        
        1.2.9.1.1.5.5 Batched files stay in Waiting state in Receive phase
        
        1.2.9.1.1.5.6 Large ZIP file fails in IdentifyPDFDocumentsFromZip step
        
        1.2.9.1.1.5.7 Job moves to No matching connector state in a conditional workflow
        
        1.2.9.1.1.5.8 Job processes incorrectly in a conditional workflow
        
        1.2.9.1.1.5.9 The Wait step finishes at the incorrect time
        
        1.2.9.1.1.6 Transforming jobs
        
        1.2.9.1.1.6.1 Transform features cannot find resources in some directories
        
        1.2.9.1.1.6.2 Job continues processing on Transform server
        
        1.2.9.1.1.6.3 Transformed halftone images are poor quality
        
        1.2.9.1.1.6.4 Job fails in TransformWithAdvancedFeature step
        
        1.2.9.1.1.6.5 Viewer reports PDF file structure error after transform
        
        1.2.9.1.1.6.6 Transform fails with error 100
        
        1.2.9.1.1.7 Printing jobs
        
        1.2.9.1.1.7.1 Errors when printing Cyrillic or Japanese characters on PDF banner pages
        
        1.2.9.1.1.7.2 Jobs do not print on a Ricoh PDF printer
        
        1.2.9.1.1.7.3 Jump to goes to incorrect page
        
        1.2.9.1.1.7.4 Job copied to a hot folder does not print
        
        1.2.9.1.1.7.5 Job prints on wrong printer
        
        1.2.9.1.1.7.6 Job requires a long time to stop printing
        
        1.2.9.1.1.7.7 Job moves to error state with message AIWI0017I, return code 310
        
        1.2.9.1.1.7.8 Job moves to error state with message AIWI6416E
        
        1.2.9.1.1.7.9 Job moves to error state with no message
        
        1.2.9.1.1.7.10 AFP jobs print with incorrect colors
        
        1.2.9.1.1.7.11 Job containing multiple AFP files does not print
        
        1.2.9.1.1.7.12 Recovering from printer jams
        
        1.2.9.1.1.7.13 Job moves to error state with message RPDF008E
        
        1.2.9.1.1.7.14 Job prints on incorrect media using an AFP printer
        
        1.2.9.1.1.7.15 Job prints on incorrect media using a Passthrough printer
        
        1.2.9.1.1.7.16 Job prints on incorrect media using a Ricoh PDF, Custom PDF, or Ricoh TotalFlow printer
        
        1.2.9.1.1.7.17 Jobs do not print with electronic forms
        
        1.2.9.1.1.7.18 Data does not print correctly on electronic forms
        
        1.2.9.1.1.7.19 Page data is combined with the wrong electronic forms
        
        1.2.9.1.1.7.20 Jobs with electronic forms print on the wrong paper
        
        1.2.9.1.1.7.21 Whole job reprints instead of selected pages
        
        1.2.9.1.1.7.22 Job moves to No matching device state
        
        1.2.9.1.1.7.23 Job moves to No matching media state
        
        1.2.9.1.1.7.24 Job moves to Device unavailable state
        
        1.2.9.1.1.7.25 Job in Status changed on printer state
        
        1.2.9.1.1.7.26 Printing a large PDF file causes an out of memory message or slow processing
        
        1.2.9.1.1.7.27 Errors in jobs for WPM Web
        
        1.2.9.1.1.7.28 Incorrect characters in document properties from PDF files
        
        1.2.9.1.1.8 Using job resources
        
        1.2.9.1.1.8.1 Font not found error
        
        1.2.9.1.1.8.2 Resources cannot be found
        
        1.2.9.1.1.8.3 Errors in barcodes that include job properties
        
        1.2.9.1.1.9 Printer does not stop
        
        1.2.9.1.1.10 Finishing jobs
        
        1.2.9.1.1.10.1 Job is punched or stapled incorrectly
        
        1.2.9.1.1.10.2 Job is not rotated
        
        1.2.9.1.1.10.3 External form definition is ignored
        
        1.2.9.1.1.11 Viewing jobs
        
        1.2.9.1.1.11.1 Font errors when viewing AFP jobs
        
        1.2.9.1.1.11.2 AFP Viewer does not display barcode
        
        1.2.9.1.1.11.3 Incorrect page displayed in viewer
        
        1.2.9.1.1.11.4 AFP viewer does not display changes specified in medium map
        
        1.2.9.1.1.11.5 Hidden text is being displayed instead of hidden in AFP viewer
        
        1.2.9.1.1.11.6 Text in AFP jobs is not highlighted in search results
        
        1.2.9.1.1.11.7 Text in a Whitespace area is not displayed in AFP viewer
        
        1.2.9.1.1.11.8 Images in a Whitespace area are not displayed in AFP Viewer
        
        1.2.9.1.1.11.9 Fixing unreadable entries in the viewer
        
        1.2.9.1.1.12 DB2 database errors
        
        1.2.9.1.1.13 Slow performance
        
        1.2.9.1.1.14 Problems caused by antivirus software
        
        1.2.9.1.1.15 Reducing file size
        
        1.2.9.1.1.16 Networking and connecting
        
        1.2.9.1.1.16.1 Host name does not match the IP address
        
        1.2.9.1.1.16.2 Network connection drops
        
        1.2.9.1.1.16.3 SNMP connection with a printer cannot be established
        
        1.2.9.1.1.16.4 Application server does not connect
        
        1.2.9.1.1.16.5 Reports database connection issues
        
        1.2.9.1.1.17 Emails are not sent or received
        
        1.2.9.1.1.18 Encrypted PDF file cannot be opened
        
        1.2.9.1.1.19 Encrypted PDF file cannot be edited
        
        1.2.9.1.1.20 Cannot access Acrobat Plug-in after successful installation
        
        1.2.9.1.1.21 Fields in the RICOH ProcessDirector Plug-in for Adobe Acrobat cut off values
        
        1.2.9.1.1.22 The Wait step finishes at the incorrect time
        
        1.2.9.1.1.23 SSL or TLS security not active
        
        1.2.9.1.1.24 Notifications are not received
        
        1.2.9.1.1.24.1 Problems with notification email configuration
        
        1.2.9.1.1.24.2 Problem with notification object configuration
        
        1.2.9.1.1.25 Emails with attached documents are not sent or received
        
        1.2.9.1.1.26 Using web services
        
        1.2.9.1.1.26.1 A web service input device does not retrieve orders when expected
        
        1.2.9.1.1.27 RICOH ProcessDirector data does not appear in RICOH Supervisor
        
        1.2.9.1.1.28 RICOH ProcessDirector data displayed in RICOH Supervisor is in a wrong time zone
        
        1.2.9.1.1.29 Problems with Archive
        
        1.2.9.1.1.29.1 Improving performance of your search
        
        1.2.9.1.1.29.2 Cannot find items in the repository
        
        1.2.9.1.1.29.3 Cannot find history information in the repository
        
        1.2.9.1.1.30 Problems with Avanti Slingshot Connect
        
        1.2.9.1.1.30.1 The system is not receiving information from Avanti Slingshot
        
        1.2.9.1.1.30.2 The system cannot find a data file for a job received from Avanti Slingshot
        
        1.2.9.1.1.30.3 Avanti Slingshot does not create orders for jobs in the system
        
        1.2.9.1.1.30.4 Avanti Slingshot is not receiving job information from the system
        
        1.2.9.1.1.30.5 Slingshot costs are incorrect
        
        1.2.9.1.1.31 Setting deadlines and estimating durations
        
        1.2.9.1.1.31.1 Jobs table does not show the correct predicted outcome
        
        1.2.9.1.1.32 Reading barcodes
        
        1.2.9.1.1.32.1 Job leaves Reading barcodes state too soon
        
        1.2.9.1.1.32.2 Job stays in Reading barcodes state
        
        1.2.9.1.1.32.3 Auto reconciliation jobs need to be reconciled
        
        1.2.9.1.1.33 Problems with Postal Enablement
        
        1.2.9.1.1.33.1 Postal software returns incorrect values for document properties
        
        1.2.9.1.1.33.2 Properties set by conditions have incorrect values
        
        1.2.9.1.1.33.3 Jobs move to error in a Postal Enablement workflow with column headings that have double-byte characters
        
        1.2.9.1.1.34 Problems with MarcomCentral Connect
        
        1.2.9.1.1.35 Problems with Preference Management
        
        1.2.9.1.1.35.1 Document properties are not updated with values from preferences file
        
        1.2.9.1.1.36 License keys
        
        1.2.9.1.1.36.1 Feature is not available because its license key was not found or has expired
        
        1.2.9.1.1.36.2 Job moves to error because a license key was not found or has expired
        
        1.2.9.1.1.37 Problems with document processing
        
        1.2.9.1.1.37.1 File not found errors occur when files exist
        
        1.2.9.1.1.37.2 Document property values are missing
        
        1.2.9.1.1.37.3 Document property values are not current
        
        1.2.9.1.1.37.4 Incorrect documents are attached to emails
        
        1.2.9.1.1.37.5 Emails are sent without documents attached
        
        1.2.9.1.1.37.6 Problems with list files
        
        1.2.9.1.1.37.7 Batching of AFP files fails if original jobs use same inline resource name with different content
        
        1.2.9.1.1.37.8 Missing overlays or wrong duplex output
      - 1.2.9.1.2 Messages in RICOH ProcessDirector
        
        1.2.9.1.2.1 Language of messages
        
        1.2.9.1.2.2 Viewing object logs
        
        1.2.9.1.2.3 Exporting object logs
        
        1.2.9.1.2.4 Exporting system logs
        
        1.2.9.1.2.5 Audit and message file removal
    - 1.2.9.2 Support
      - 1.2.9.2.1 Backing up and restoring RICOH ProcessDirector data
        
        1.2.9.2.1.1 Backing up data
        
        1.2.9.2.1.2 Restoring data
      - 1.2.9.2.2 Determining the RICOH ProcessDirector version
      - 1.2.9.2.3 Applying service to a DB2 server on a different computer
      - 1.2.9.2.4 System diagnostics
        
        1.2.9.2.4.1 Setting trace options
        
        1.2.9.2.4.2 Creating a data capture file
  - 1.2.10 Reference information
    - 1.2.10.1 Directory structure
    - 1.2.10.2 Supplied step templates
      - 1.2.10.2.1 AddPageExceptionsToAFP
      - 1.2.10.2.2 ApplyPreferences
      - 1.2.10.2.3 ApplyXSLTransform
      - 1.2.10.2.4 AssignJobValues
      - 1.2.10.2.5 BuildAFPFromDocuments
      - 1.2.10.2.6 BuildAFPFromZIP
      - 1.2.10.2.7 BuildExternalDocPropsFile
      - 1.2.10.2.8 BuildFileFromProperties
      - 1.2.10.2.9 BuildPDFFromDocuments
      - 1.2.10.2.10 BuildPDFFromSets
      - 1.2.10.2.11 BuildPDFFromZIP
      - 1.2.10.2.12 CallRESTService
      - 1.2.10.2.13 CallSOAPService
      - 1.2.10.2.14 ChangeHeader
      - 1.2.10.2.15 ChangeJobType
      - 1.2.10.2.16 CheckFileStructure
      - 1.2.10.2.17 CombineAFPWithForm
      - 1.2.10.2.18 CombinePDFWithForm
      - 1.2.10.2.19 CompleteDocuments
      - 1.2.10.2.20 ComposeAFP
      - 1.2.10.2.21 ComposePDF
      - 1.2.10.2.22 CompressFiles
      - 1.2.10.2.23 ContinueToNextStep
      - 1.2.10.2.24 ConvertJSONtoXML
      - 1.2.10.2.25 ConvertLineDataJobIntoAFP
      - 1.2.10.2.26 CopyToFolder
      - 1.2.10.2.27 CountPages
      - 1.2.10.2.28 CreateAFPJobsFromDocuments
      - 1.2.10.2.29 CreateJobFromFiles
      - 1.2.10.2.30 CreateInserterReprints
      - 1.2.10.2.31 CreateJobsFromDocuments
      - 1.2.10.2.32 CreateJobsFromRepositorySearch
      - 1.2.10.2.33 CreateJobsFromXML
      - 1.2.10.2.34 CreateOrderInSlingshot
      - 1.2.10.2.35 CreatePageRanges
      - 1.2.10.2.36 CreateReprints
      - 1.2.10.2.37 DecryptPDF
      - 1.2.10.2.38 DetectInputDatastream
      - 1.2.10.2.39 DownloadFile
      - 1.2.10.2.40 EditAFP
      - 1.2.10.2.41 EmailDocuments
      - 1.2.10.2.42 EnableRepositioning
      - 1.2.10.2.43 EncryptPDF
      - 1.2.10.2.44 EnhancePDF
      - 1.2.10.2.45 ExportFromRepository
      - 1.2.10.2.46 ExtractPageExceptions
      - 1.2.10.2.47 FailWithMessage
      - 1.2.10.2.48 FillWhiteSpace
      - 1.2.10.2.49 GetTransformPageExceptions
      - 1.2.10.2.50 GroupDocuments
      - 1.2.10.2.51 IdentifyDocuments
      - 1.2.10.2.52 IdentifyPDFDocuments
      - 1.2.10.2.53 IdentifyPDFDocumentsFromZip
      - 1.2.10.2.54 IndexAFP
      - 1.2.10.2.55 InsertCMR
      - 1.2.10.2.56 InsertJobs
      - 1.2.10.2.57 ManualStepWithAutoStart
      - 1.2.10.2.58 ManualStepWithManualStart
      - 1.2.10.2.59 MapExternalResultsFiletoDocProps
      - 1.2.10.2.60 OptimizeJDF
      - 1.2.10.2.61 OptimizePDF
      - 1.2.10.2.62 PrepareJobFromRepositorySearch
      - 1.2.10.2.63 PreparePDFOutputForFinishing
      - 1.2.10.2.64 PreviewPrint
      - 1.2.10.2.65 PrintJobs
      - 1.2.10.2.66 PullFromSFTP
      - 1.2.10.2.67 PushToSFTP
      - 1.2.10.2.68 ReadBarcodeData
      - 1.2.10.2.69 ReadDocumentsFromDatabase
      - 1.2.10.2.70 Reconcile
      - 1.2.10.2.71 RemoveDataFromRepository
      - 1.2.10.2.72 RemoveJobs
      - 1.2.10.2.73 RetainCompletedJobs
      - 1.2.10.2.74 ReverseOutputOrder
      - 1.2.10.2.75 ReversePDFPageOrder
      - 1.2.10.2.76 RunExternalProgram
      - 1.2.10.2.77 RunHotFolderApplication
      - 1.2.10.2.78 RunImpostripOnJob
      - 1.2.10.2.79 RunPitStopOnJob
      - 1.2.10.2.80 SendEmail
      - 1.2.10.2.81 SendInserterControlFile
      - 1.2.10.2.82 SetDeadline
      - 1.2.10.2.83 SetDocPropsFromConditions
      - 1.2.10.2.84 SetDocPropsFromList
      - 1.2.10.2.85 SetInsertProperties
      - 1.2.10.2.86 SetJobPropsFromOriginal
      - 1.2.10.2.87 SetJobPropsFromTextFile
      - 1.2.10.2.88 SetJobTypeFromFileName
      - 1.2.10.2.89 SetJobTypeFromRules
      - 1.2.10.2.90 SetPostalJobProps
      - 1.2.10.2.91 SetPropertiesForReconcile
      - 1.2.10.2.92 SetWPMProperties
      - 1.2.10.2.93 SnapshotJobFile
      - 1.2.10.2.94 SplitDocuments
      - 1.2.10.2.95 SortDocuments
      - 1.2.10.2.96 StandardizeAFP
      - 1.2.10.2.97 StoreInRepository
      - 1.2.10.2.98 SubmitChildFiles
      - 1.2.10.2.99 SubmitInputFiles
      - 1.2.10.2.100 TransformJobIntoAFP
      - 1.2.10.2.101 TransformJobIntoPDF
      - 1.2.10.2.102 TransformToPDFWithMediaInfo
      - 1.2.10.2.103 TransformWithAdvancedFeature
      - 1.2.10.2.104 UpdateDocPropsFromExtResultsFile
      - 1.2.10.2.105 UpdateDocumentsInDatabase
      - 1.2.10.2.106 UseInlineFormDefinition
      - 1.2.10.2.107 VerifyPrintedSheetCount
      - 1.2.10.2.108 VerifyReceivedSheetCount
      - 1.2.10.2.109 Wait
      - 1.2.10.2.110 WaitForDocumentCompletion
      - 1.2.10.2.111 WaitForGroup
      - 1.2.10.2.112 WaitForRelatedJobs
      - 1.2.10.2.113 WriteDocumentsToDatabase
      - 1.2.10.2.114 WriteInserterControlFile
      - 1.2.10.2.115 WriteJobLog
      - 1.2.10.2.116 WritePropsToReportsDatabase
      - 1.2.10.2.117 ZIPFiles
      - 1.2.10.2.118 No longer supported
    - 1.2.10.3 Supplied workflows
      - 1.2.10.3.1 AFP
      - 1.2.10.3.2 AssemblePDF
      - 1.2.10.3.3 ComposeAFPDataRetrieved
      - 1.2.10.3.4 ComposeAFPDataSubmitted
      - 1.2.10.3.5 DownloadAFP
      - 1.2.10.3.6 DownloadLineData
      - 1.2.10.3.7 ElectronicFormDocSample
      - 1.2.10.3.8 ElectronicFormJobSample
      - 1.2.10.3.9 ElectronicPresentmentSample
      - 1.2.10.3.10 EnhancePDFDocuments
      - 1.2.10.3.11 ErrorMessage
      - 1.2.10.3.12 GroupDocsForPostalProcess
      - 1.2.10.3.13 LineData
      - 1.2.10.3.14 MarcomProcessOrders
      - 1.2.10.3.15 MarcomProcessJobTicket
      - 1.2.10.3.16 OutputAFP
      - 1.2.10.3.17 OutputPDF
      - 1.2.10.3.18 ParentNoPrint
      - 1.2.10.3.19 PDF
      - 1.2.10.3.20 PDFProduction
      - 1.2.10.3.21 PreferencesSample
      - 1.2.10.3.22 PreviewPrintWithColorManagement
      - 1.2.10.3.23 PrintAndMailJob
      - 1.2.10.3.24 PrintForPostalProcess
      - 1.2.10.3.25 PrintInsert_I
      - 1.2.10.3.26 PrintInsert_II
      - 1.2.10.3.27 PrintPDFInsert_I
      - 1.2.10.3.28 PrintPDFInsert_II
      - 1.2.10.3.29 PrintDocuments
      - 1.2.10.3.30 ProcessQualifiedDocuments
      - 1.2.10.3.31 PullPDFSample
      - 1.2.10.3.32 PullAFPSample
      - 1.2.10.3.33 QuadientInserter
      - 1.2.10.3.34 QuadientInserterSimulator
      - 1.2.10.3.35 ReceiveInsert_I
      - 1.2.10.3.36 ReceiveInsert_II
      - 1.2.10.3.37 ReceivePDFInsert_I
      - 1.2.10.3.38 ReceivePDFInsert_II
      - 1.2.10.3.39 ReformatAFP
      - 1.2.10.3.40 RepositorySample
      - 1.2.10.3.41 RestfulWebServiceWF
      - 1.2.10.3.42 SortAFP
      - 1.2.10.3.43 SortPDF
      - 1.2.10.3.44 SortSplitAFP
      - 1.2.10.3.45 SortSplitPDF
      - 1.2.10.3.46 Transform
      - 1.2.10.3.47 VerifySample
    - 1.2.10.4 Supplied form definitions
      - 1.2.10.4.1 General purpose form definitions
      - 1.2.10.4.2 Form definitions for envelopes
      - 1.2.10.4.3 Form definitions for banner pages
      - 1.2.10.4.4 Form definitions for 11-by-17 inch paper
      - 1.2.10.4.5 Form definitions that specify a 0, 0 offset
      - 1.2.10.4.6 Form definitions that specify N_UP page positioning
      - 1.2.10.4.7 Form definitions for printing on pre-punched paper
      - 1.2.10.4.8 Form definitions for specific models of IBM printers
      - 1.2.10.4.9 Form definitions for IBM 3935 and 3160 printers
    - 1.2.10.5 Supplied page definitions
      - 1.2.10.5.1 Page definitions for letter-sized paper
      - 1.2.10.5.2 Page definitions for A4-sized paper
      - 1.2.10.5.3 Page definitions for letter-sized paper and A-4 paper that support multiple up values of 2 and 4
      - 1.2.10.5.4 Page definitions for legal-sized paper
      - 1.2.10.5.5 Page definitions for B4-sized paper
    - 1.2.10.6 Standard fonts that the AFP viewer uses
    - 1.2.10.7 Supplied fonts
    - 1.2.10.8 Supplied input devices
      - 1.2.10.8.1 Download input devices
        
        1.2.10.8.1.1 DownloadAFP
        
        1.2.10.8.1.2 DownloadLineData
      - 1.2.10.8.2 Hot folder input devices
        
        1.2.10.8.2.1 HotFolderAFP
        
        1.2.10.8.2.2 HotFolderFileName
        
        1.2.10.8.2.3 HotFolderLineData
        
        1.2.10.8.2.4 HotFolderTransform
        
        1.2.10.8.2.5 HotFolderJDF
        
        1.2.10.8.2.6 HotFolderPDF
        
        1.2.10.8.2.7 HotFolderReformatAFP
        
        1.2.10.8.2.8 HotFolderComposeAFPDataSubmitted
        
        1.2.10.8.2.9 HotFolderComposeAFPDataRetrieved
        
        1.2.10.8.2.10 ElectronicFormJobFolder
        
        1.2.10.8.2.11 ElectronicFormDocFolder
        
        1.2.10.8.2.12 ElecPresFolder
        
        1.2.10.8.2.13 PostalFolder
        
        1.2.10.8.2.14 PreferencesFolder
        
        1.2.10.8.2.15 QuadientInserterSimulator
        
        1.2.10.8.2.16 QuadientInserterFolder
        
        1.2.10.8.2.17 RepositoryFolder
        
        1.2.10.8.2.18 VerificationFolder
      - 1.2.10.8.3 LPD input devices
        
        1.2.10.8.3.1 LPDAFP
        
        1.2.10.8.3.2 LPDLineData
        
        1.2.10.8.3.3 LPDPDF
      - 1.2.10.8.4 Web service input devices
        
        1.2.10.8.4.1 MarcomReceiveOrders
        
        1.2.10.8.4.2 RestfulWebServiceSample
    - 1.2.10.9 Supplied data collectors
      - 1.2.10.9.1 Job Step Duration
      - 1.2.10.9.2 Job Step Progress
      - 1.2.10.9.3 Job Print Progress
      - 1.2.10.9.4 Printer status
      - 1.2.10.9.5 User Actions on Barcode Readers
      - 1.2.10.9.6 User Actions on Input Devices
      - 1.2.10.9.7 User Actions on Inserters
      - 1.2.10.9.8 User Actions on Jobs
      - 1.2.10.9.9 User Actions on Printers
      - 1.2.10.9.10 User Actions on Users
      - 1.2.10.9.11 Workflow Step Collector
    - 1.2.10.10 Supplied Tableau workbook
    - 1.2.10.11 Useful PostgreSQL commands
    - 1.2.10.12 Supplied service policies
      - 1.2.10.12.1 24 hour
      - 1.2.10.12.2 3-day cutoff
    - 1.2.10.13 Supplied no-service periods
      - 1.2.10.13.1 January 1
      - 1.2.10.13.2 Every Saturday
      - 1.2.10.13.3 Every Sunday
    - 1.2.10.14 Supplied Passthrough printer
    - 1.2.10.15 Supplied media objects
      - 1.2.10.15.1 For Preprinted Forms Replacement
        
        1.2.10.15.1.1 DetailsDuplex
        
        1.2.10.15.1.2 DetailsAndOffers
        
        1.2.10.15.1.3 ElectronicFrontAndBack
        
        1.2.10.15.1.4 SummaryAndDetails
    - 1.2.10.16 Supplied repositories
      - 1.2.10.16.1 SampleRepository
      - 1.2.10.16.2 For Electronic Presentment
    - 1.2.10.17 Supplied history record notifications
      - 1.2.10.17.1 SampleHistoryRecord
      - 1.2.10.17.2 For Electronic Presentment
    - 1.2.10.18 Supplied web service notifications
      - 1.2.10.18.1 MarcomCloseoutOrder
      - 1.2.10.18.2 RestfulWebServiceSampleNotify
    - 1.2.10.19 Supplied inserter controller objects
      - 1.2.10.19.1 BoweSample
      - 1.2.10.19.2 BoweBellHowellSample
      - 1.2.10.19.3 GuntherSample
      - 1.2.10.19.4 IronsidesSample
      - 1.2.10.19.5 JetVisionSample
      - 1.2.10.19.6 KernSample
      - 1.2.10.19.7 PitneySample
      - 1.2.10.19.8 QuadientSample
    - 1.2.10.20 Supplied barcode format
    - 1.2.10.21 Supplied barcode reader
    - 1.2.10.22 Supplied property mapping object
    - 1.2.10.23 Print commands used with the LPD protocol
    - 1.2.10.24 Using RICOH ProcessDirector methods
      - 1.2.10.24.1 Spool directory names
      - 1.2.10.24.2 Spool file names
      - 1.2.10.24.3 getFileName and getAbsoluteFileName syntax
      - 1.2.10.24.4 getCurrentFile syntax
      - 1.2.10.24.5 getCurrentAFPFile syntax
      - 1.2.10.24.6 getControlFileName syntax
      - 1.2.10.24.7 getChildFileName syntax
      - 1.2.10.24.8 getChildFileStem syntax
    - 1.2.10.25 RICOH ProcessDirector symbol notation
    - 1.2.10.26 Syntax for RICOH ProcessDirector control files
      - 1.2.10.26.1 For rules
        
        1.2.10.26.1.1 receive_jcl_jobtype.cfg
        
        1.2.10.26.1.1.1 Using the -ooutbin parameter in JCL and LPD jobtype files
        
        1.2.10.26.1.2 receive_lpd_jobtype.cfg
        
        1.2.10.26.1.2.1 Using the -ooutbin parameter in JCL and LPD jobtype files
        
        1.2.10.26.1.2.2 Supported pdpr flags, -x options, and mappings
        
        1.2.10.26.1.3 receive_text_jobtype.cfg
        
        1.2.10.26.1.4 receive_lpd_pdf_jobtype.cfg
      - 1.2.10.26.2 Regular expression syntax
      - 1.2.10.26.3 Content Expression Language (CEL)
        
        1.2.10.26.3.1 Supplied CEL examples for AFP Enhancer
      - 1.2.10.26.4 For job audit information
      - 1.2.10.26.5 For banner pages
        
        1.2.10.26.5.1 Banner page fields
        
        1.2.10.26.5.2 Banner page fields for barcodes in AFP jobs
        
        1.2.10.26.5.3 Sample .jrxml file for PDF banner pages
      - 1.2.10.26.6 For external programs
      - 1.2.10.26.7 For Passthrough printers
      - 1.2.10.26.8 For audit job information with SLA
      - 1.2.10.26.9 Inserter rules files
        
        1.2.10.26.9.1 Rules files for inserter control files
        
        1.2.10.26.9.2 Header rules files for inserter control files
        
        1.2.10.26.9.3 Parsing rules files for inserter results files
        
        1.2.10.26.9.4 Document-properties rules files for inserter results files
        
        1.2.10.26.9.5 Job-properties rules files for inserter results files
      - 1.2.10.26.10 Font mapping files
        
        1.2.10.26.10.1 CharacterSets.properties file
        
        1.2.10.26.10.2 CodedFonts.properties file
        
        1.2.10.26.10.3 CodePages.properties file
        
        1.2.10.26.10.4 SampleCodePointMap.cp file
      - 1.2.10.26.11 For restarting the Web server
      - 1.2.10.26.12 Control files for the AFP Support feature
        
        1.2.10.26.12.1 Enhance AFP control file
        
        1.2.10.26.12.2 Creating the Enhance AFP control file
        
        1.2.10.26.12.3 AFP data standards and requirements
        
        1.2.10.26.12.3.1 AFP data stream preparation
        
        1.2.10.26.12.3.2 Standardized AFP requirements
        
        1.2.10.26.12.3.3 Indexable AFP requirements
      - 1.2.10.26.13 Control files for document processing features
        
        1.2.10.26.13.1 docCustomDefinitions.xml file
        
        1.2.10.26.13.2 docCustomDefinitions.properties file
        
        1.2.10.26.13.3 Document properties template file
        
        1.2.10.26.13.4 Document properties file
        
        1.2.10.26.13.5 Property conditions file
      - 1.2.10.26.14 File system mapping file for job tickets
    - 1.2.10.27 Supplied utilities
      - 1.2.10.27.1 cmt utility: Builds color mapping table source and object files
      - 1.2.10.27.2 itm_driver command syntax
    - 1.2.10.28 Examples for processing orders in an XML file
    - 1.2.10.29 Default tables in the Reports database
    - 1.2.10.30 Database property names
      - 1.2.10.30.1 For barcode formats
      - 1.2.10.30.2 For groups
      - 1.2.10.30.3 For input devices
        
        1.2.10.30.3.1 For web service input devices
        
        1.2.10.30.3.1.1 For web service input devices, not in user interface
      - 1.2.10.30.4 For input files
      - 1.2.10.30.5 For jobs
        
        1.2.10.30.5.1 For jobs that do not appear in the user interface
        
        1.2.10.30.5.2 For jobs with Qudient Inspire Connect
        
        1.2.10.30.5.3 For jobs with RICOH Visual Workbench
        
        1.2.10.30.5.4 For web service jobs
        
        1.2.10.30.5.4.1 For web service jobs, not in user interface
      - 1.2.10.30.6 For locations
      - 1.2.10.30.7 For media
      - 1.2.10.30.8 For notifications
        
        1.2.10.30.8.1 For web service notifications
        
        1.2.10.30.8.1.1 For web service notifications, not in user interface
      - 1.2.10.30.9 For printers
        
        1.2.10.30.9.1 For printers that do not appear in the user interface
      - 1.2.10.30.10 For servers
      - 1.2.10.30.11 For step templates
      - 1.2.10.30.12 For the system properties
      - 1.2.10.30.13 For users
      - 1.2.10.30.14 For workflows
      - 1.2.10.30.15 For AFP
      - 1.2.10.30.16 For AFP jobs
      - 1.2.10.30.17 For the Advanced Transform feature
        
        1.2.10.30.17.1 For OutputPDF and OutputPS transform options
      - 1.2.10.30.18 For Archive
      - 1.2.10.30.19 For Automated Verification
      - 1.2.10.30.20 For Avanti Slingshot Connect
      - 1.2.10.30.21 For Deadline Tracker
      - 1.2.10.30.22 For document processing features
        
        1.2.10.30.22.1 For document properties supplied with document processing features
        
        1.2.10.30.22.2 For job properties supplied with document processing features
        
        1.2.10.30.22.3 For system properties supplied with document processing features
      - 1.2.10.30.23 For Inserter
      - 1.2.10.30.24 For Kodak PDF printers
      - 1.2.10.30.25 For MarcomCentral Connect
      - 1.2.10.30.26 For OutputPDF transform option
      - 1.2.10.30.27 For PitStop Connect
      - 1.2.10.30.28 For Postal Enablement
      - 1.2.10.30.29 For Preference Management
      - 1.2.10.30.30 For Preprinted Forms Replacement
      - 1.2.10.30.31 For Reports
      - 1.2.10.30.32 For Security
      - 1.2.10.30.33 For Ultimate Impostrip Connect
      - 1.2.10.30.34 For WPM Connect
      - 1.2.10.30.35 For Xerox PDF printers
    - 1.2.10.31 Job properties that can be set from the job ticket
    - 1.2.10.32 Supported Kodak printers
    - 1.2.10.33 Supported RICOH printers
    - 1.2.10.34 Supported Xerox printers
    - 1.2.10.35 Accessibility
    - 1.2.10.36 Trademarks
  - 1.2.11 Related publications
    - 1.2.11.1 Related publications and information centers
- 1.3 Integrating with Other Applications
  - 1.3.1 Introduction
    - 1.3.1.1 Important
    - 1.3.1.2 Cautions regarding this guide
    - 1.3.1.3 Publications for this product
    - 1.3.1.4 How to read the documentation
      - 1.3.1.4.1 Before using RICOH ProcessDirector
      - 1.3.1.4.2 How to use the manuals
    - 1.3.1.5 Related information
    - 1.3.1.6 Symbols
    - 1.3.1.7 Abbreviations
    - 1.3.1.8 Trademarks
  - 1.3.2 Overview
    - 1.3.2.1 System objects
      - 1.3.2.1.1 Secondary servers
      - 1.3.2.1.2 Application server
      - 1.3.2.1.3 Input devices
        
        1.3.2.1.3.1 Hot folder input devices
        
        1.3.2.1.3.2 LPD input devices
        
        1.3.2.1.3.3 Download input devices
      - 1.3.2.1.4 Step templates
    - 1.3.2.2 Web services in RICOH ProcessDirector
      - 1.3.2.2.1 Usage notes
  - 1.3.3 Submitting jobs from other applications
    - 1.3.3.1 Hot folder input devices
      - 1.3.3.1.1 Batching methods
        
        1.3.3.1.1.1 Batch
        
        1.3.3.1.1.2 JDF
        
        1.3.3.1.1.3 List
        
        1.3.3.1.1.4 None
        
        1.3.3.1.1.5 Number
        
        1.3.3.1.1.6 Number of sets
        
        1.3.3.1.1.7 Pages
        
        1.3.3.1.1.8 Pages in sets
        
        1.3.3.1.1.9 Pattern
        
        1.3.3.1.1.10 Sets by time
        
        1.3.3.1.1.11 Time
      - 1.3.3.1.2 Files for batch jobs
        
        1.3.3.1.2.1 Overrides files
        
        1.3.3.1.2.2 JDF job tickets
        
        1.3.3.1.2.2.1 Setting job properties from the JDF job ticket
        
        1.3.3.1.2.2.2 Viewing the JDF job ticket
        
        1.3.3.1.2.2.3 Locating files
        
        1.3.3.1.2.2.4 Using a mapping file to find input files
        
        1.3.3.1.2.3 List files
      - 1.3.3.1.3 Assigning workflows
        
        1.3.3.1.3.1 Defining a workflow to copy a file to a printer hot folder
        
        1.3.3.1.3.2 Defining a workflow to print to a Passthrough Printer
      - 1.3.3.1.4 Setting up hot folder input devices to process batch jobs
      - 1.3.3.1.5 Configuring to use JDF job tickets
    - 1.3.3.2 LPD input devices
      - 1.3.3.2.1 Configuring to use the LPD protocol
      - 1.3.3.2.2 Print commands used with the LPD protocol
      - 1.3.3.2.3 Restricting use of the LPD protocol to submit jobs
  - 1.3.4 Adding functions to workflows
    - 1.3.4.1 Setting up external programs
    - 1.3.4.2 External steps
      - 1.3.4.2.1 External commands
      - 1.3.4.2.2 Using RICOH ProcessDirector methods
        
        1.3.4.2.2.1 Spool directory names
        
        1.3.4.2.2.2 Spool file names
        
        1.3.4.2.2.3 getFileName and getAbsoluteFileName syntax
        
        1.3.4.2.2.4 getCurrentFile syntax
        
        1.3.4.2.2.5 getCurrentAFPFile syntax
        
        1.3.4.2.2.6 getControlFileName syntax
        
        1.3.4.2.2.7 getChildFileName syntax
        
        1.3.4.2.2.8 getChildFileStem syntax
    - 1.3.4.3 Setting up step templates for external steps
      - 1.3.4.3.1 Setting up step templates for external steps that use the command line or control files
      - 1.3.4.3.2 Setting up step templates for external steps that use hot folders
      - 1.3.4.3.3 Tuning step templates
    - 1.3.4.4 Setting up workflows for external steps
  - 1.3.5 Using Web Services
    - 1.3.5.1 Using RICOH ProcessDirector REST API documentation
    - 1.3.5.2 Preparing to submit jobs using web services
  - 1.3.6 RICOH ProcessDirector symbol notation
  - 1.3.7 File system mapping file for job tickets
  - 1.3.8 Syntax for RICOH ProcessDirector control files
    - 1.3.8.1 For rules
      - 1.3.8.1.1 receive_jcl_jobtype.cfg
      - 1.3.8.1.2 receive_lpd_jobtype.cfg
      - 1.3.8.1.3 receive_lpd_pdf_jobtype.cfg
      - 1.3.8.1.4 receive_text_jobtype.cfg
      - 1.3.8.1.5 Using the -ooutbin parameter in JCL and LPD jobtype files
    - 1.3.8.2 For Passthrough printers
    - 1.3.8.3 For the Archive feature
      - 1.3.8.3.1 Creating an associated properties file
      - 1.3.8.3.2 Document properties file
      - 1.3.8.3.3 Export results file
  - 1.3.9 Database property names
    - 1.3.9.1 For jobs
    - 1.3.9.2 For workflows
    - 1.3.9.3 For printers
    - 1.3.9.4 For media
    - 1.3.9.5 For input devices
    - 1.3.9.6 For input files
    - 1.3.9.7 For Notification
    - 1.3.9.8 For servers
    - 1.3.9.9 For step templates
    - 1.3.9.10 For the system
    - 1.3.9.11 For users
    - 1.3.9.12 For groups
    - 1.3.9.13 For locations
    - 1.3.9.14 For security
  - 1.3.10 Job properties that can be set from the job ticket
- 1.4 Installing Document Processing Features
  - 1.4.1 Introduction
    - 1.4.1.1 Important
    - 1.4.1.2 Cautions regarding this guide
    - 1.4.1.3 Publications for this product
    - 1.4.1.4 How to read the documentation
      - 1.4.1.4.1 Before installing a document processing feature
      - 1.4.1.4.2 How to use the manuals
    - 1.4.1.5 Related information
    - 1.4.1.6 Symbols
    - 1.4.1.7 Abbreviations
    - 1.4.1.8 Trademarks
  - 1.4.2 Overview
    - 1.4.2.1 Documents
    - 1.4.2.2 Document properties file
    - 1.4.2.3 Document database
  - 1.4.3 Planning for installation
    - 1.4.3.1 Planning to install document processing features
      - 1.4.3.1.1 Software requirements
      - 1.4.3.1.2 Gathering your document requirements
      - 1.4.3.1.3 Performance and capacity considerations with document processing features
        
        1.4.3.1.3.1 Document properties and document management
        
        1.4.3.1.3.2 Memory usage
        
        1.4.3.1.3.3 Setting the maximum number of open files (optional)
        
        1.4.3.1.3.4 Defining the JVM memory pool allocation
    - 1.4.3.2 Hardware and software requirements for RICOH ProcessDirector Plug-in for Adobe Acrobat
    - 1.4.3.3 Migrating from Adobe Acrobat Professional version X or XI to version DC
  - 1.4.4 Installing features
    - 1.4.4.1 Installing the feature on the RICOH ProcessDirector primary computer
      - 1.4.4.1.1 Installing document processing features using Feature Manager
      - 1.4.4.1.2 Defining custom document properties
      - 1.4.4.1.3 Naming custom document properties in more than one language
        
        1.4.4.1.3.1 Considerations for a system with more than one language
      - 1.4.4.1.4 Updating custom document properties
    - 1.4.4.2 Installing RICOH ProcessDirector Plug-in for Adobe Acrobat
      - 1.4.4.2.1 Running the installation program
      - 1.4.4.2.2 Loading RICOH ProcessDirector document properties
      - 1.4.4.2.3 Loading media objects
      - 1.4.4.2.4 Uninstalling RICOH ProcessDirector Plug-in for Adobe Acrobat
  - 1.4.5 Reference
    - 1.4.5.1 Installation and configuration checklist
    - 1.4.5.2 docCustomDefinitions.xml file
    - 1.4.5.3 docCustomDefinitions.properties file
    - 1.4.5.4 Document properties template file
    - 1.4.5.5 Document properties file
    - 1.4.5.6 Property conditions file
  - 1.4.6 Accessibility
- 1.5 Using RICOH ProcessDirector Plug-in for Adobe Acrobat
  - 1.5.1 Introduction
    - 1.5.1.1 Important
    - 1.5.1.2 Cautions regarding this guide
    - 1.5.1.3 Publications for this product
    - 1.5.1.4 How to read the documentation
      - 1.5.1.4.1 Before using RICOH ProcessDirector Plug-in for Adobe Acrobat
      - 1.5.1.4.2 How to use the manuals
    - 1.5.1.5 Related information
    - 1.5.1.6 Symbols
    - 1.5.1.7 Abbreviations
    - 1.5.1.8 Trademarks
  - 1.5.2 Overview
    - 1.5.2.1 Page groups
    - 1.5.2.2 Document properties
    - 1.5.2.3 Conditional processing
    - 1.5.2.4 Markup
    - 1.5.2.5 Control files
    - 1.5.2.6 Sample PDF files
  - 1.5.3 Using RICOH ProcessDirector Plug-in for Adobe Acrobat
    - 1.5.3.1 Adding the plug-in icon to the Acrobat quick launch bar
    - 1.5.3.2 Preferences
    - 1.5.3.3 Units of measure
    - 1.5.3.4 User interface
    - 1.5.3.5 Working with control files
    - 1.5.3.6 Previewing markup
    - 1.5.3.7 Modifying markup definitions
    - 1.5.3.8 Defining a page group
    - 1.5.3.9 Working with document properties
      - 1.5.3.9.1 Defining a document property
      - 1.5.3.9.2 Defining multiple document properties
      - 1.5.3.9.3 Defining an address block
      - 1.5.3.9.4 Viewing document property values
      - 1.5.3.9.5 Saving document property values
    - 1.5.3.10 Working with rules
      - 1.5.3.10.1 Pre-defined rules
      - 1.5.3.10.2 Conditional triggers
      - 1.5.3.10.3 Using job properties or document properties in rules
      - 1.5.3.10.4 Using statistics in rules
      - 1.5.3.10.5 Defining a rule
      - 1.5.3.10.6 Defining a conditional trigger
      - 1.5.3.10.7 Managing rules
    - 1.5.3.11 Adding markup to a PDF file
      - 1.5.3.11.1 Adding a barcode to a PDF file
      - 1.5.3.11.2 Adding OMR marks to a PDF file
      - 1.5.3.11.3 Adding an image to a PDF file
      - 1.5.3.11.4 Hiding an area in a PDF file
      - 1.5.3.11.5 Adding text to a PDF file
    - 1.5.3.12 Working with page inserts
      - 1.5.3.12.1 Inserting pages from other PDF files
    - 1.5.3.13 Media and finishing
      - 1.5.3.13.1 Managing media and finishing options
      - 1.5.3.13.2 Selecting media and finishing options
  - 1.5.4 Troubleshooting
    - 1.5.4.1 Determining the plug-in version
    - 1.5.4.2 Page groups do not display correctly
    - 1.5.4.3 You do not see markup on the correct pages in Preview
    - 1.5.4.4 Text selections show small boxes instead of text
    - 1.5.4.5 Fonts, images, or other resources are missing
    - 1.5.4.6 Fields in the RICOH ProcessDirector Plug-in for Adobe Acrobat cut off values
    - 1.5.4.7 Document properties are missing
    - 1.5.4.8 Media options are missing
    - 1.5.4.9 A font is not on the list when you add text to a PDF file
    - 1.5.4.10 Fonts with alternate letter forms do not display correctly
    - 1.5.4.11 QR barcode does not print Japanese data
    - 1.5.4.12 Error message tells you to check memory settings
  - 1.5.5 Accessibility

Software Information Center

How to read the documentation

In this section:

Before using RICOH ProcessDirector
This manual contains instructions and cautions for correct use of RICOH ProcessDirector. Before using RICOH ProcessDirector, read this manual thoroughly and completely. Keep this manual handy for future reference.
How to use the manuals
Use the instruction manuals according to your needs.

Parent topic: Introduction

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