Running RICOH ProcessDirector in a different language

RICOH ProcessDirector supports multiple languages which allow you to see the user interface and messages in your preferred language.
Supported languages:
  • English
  • French
  • German
  • Italian
  • Japanese
  • Spanish
  • Portuguese
Note: You are not limited to one language pack. You can install as many languages as you need.
To download and specify the language for RICOH ProcessDirector:
  1. Download the language pack that you need:
    1. In a web browser, open this page: https://dl.ricohsoftware.com/
    2. Click Software Downloads, enter your Entitlement ID, and click Submit.
    3. Click View Related Files on the right side of the page.
    4. To download a package, click the title of the language pack feature that you need.
      Example: RICOH ProcessDirector: French LanguagePack Feature
  2. Install the downloaded language pack:
    1. Log in to the primary server as the system user.
    2. Click the Administration tab.
    3. In the left pane, choose Utilities ⇒ Features.
    4. Click Import Package.
    5. In the Package to import field click Image of folder..
    6. Select the language pack EPK file you downloaded and click Open.
      The import automatically begins.
    7. When the import finishes, the language pack or packs you imported appear in the main Feature Manager window.
      The language pack appears in the Feature Manager table selected.
      Note: You can install multiple language packs at the same time.
    8. Click Install.
    9. Review the information in the confirmation window, enter an installation display name and then click OK to continue.
    10. After the language pack is installed, click DISMISS. The dialog closes and you see the login page.
      RICOH ProcessDirector is restarted to finish the install process.
    Note: You might find that RICOH ProcessDirector is running in two browser tabs. If it is, close one of the tabs.
  3. Go to the browser settings and change the preferred language for displaying pages to the language pack you downloaded.
    Example: If you downloaded the French LanguagePack Feature, select French as the webpage language.
  4. To display the RICOH ProcessDirector user interface in the selected language, click the browser refresh button.
      Note:
    • RICOH Visual Workbench and RICOH ProcessDirector Plug-in for Adobe Acrobat are always installed with other languages available. They display in the language that your operating system runs in.
    • Some properties require you to select your preferred language for the messages that are returned to RICOH ProcessDirector. These properties are:
      Device language
      You can find this property in the property notebook of Download input devices.
      External program language
      You can find this property in the property notebook for the RunExternalProgram step template or a step template based on it, such as CopyToFolder.
      Printer language
      You can find this property in some of the printer property notebooks.

Related information:

Language packs
Parent topic: Installing features