External form definition is ignored

External form definitions are ignored when the job specifies finishing options.

To process the job properties that specify the finishing options Punch and Staple, RICOH ProcessDirector creates a new external form definition. This new form definition completely replaces any other external form definition. To combine the options from the form definition with finishing options, you must either:

  • Set job properties that are equivalent to the form definition options.
  • Add finishing options to the form definition and set the Punch and Staple properties to Not Set.