Configuring Google Chrome

To access the RICOH ProcessDirector user interface from the Google Chrome Web browser, configure the browser with these settings:
  1. In the Chrome address bar, enter: chrome://settings/
  2. Under Privacy and security:
    1. Click Cookies and other site data and select Allow all cookies.
    2. Go back to Privacy and security and click Site settings. Scroll down to Content and click JavaScript. Make sure Sites can use Javascript is turned on.
  3. If you want to use the viewer component of RICOH ProcessDirector, you must verify that Chrome is configured to open PDF files in its built-in PDF viewer:
    1. In the Chrome address bar, enter: chrome://settings/content/pdfDocuments
    2. Make sure that the Open PDFs in Chrome is selected.
      Some actions (such as highlighting search text or using small or large zoom values) do not function properly when you use the built-in viewer with RICOH ProcessDirector.
  4. Close the settings tab.
Parent topic: Instructing new users about logging in to RICOH ProcessDirector