Installing the Product License

After you have installed the main application and the TotalFlow PDF driver, you can complete the installation process by installing the permanent license or by using a free trial of the product.

To complete the installation process:

  • Install a permanent product license.

    Installing a permanent license requires a license key file, which can be acquired from the website or from your local sales representative.

Important: To install the license, you must use an account that has administrator privileges. Make sure you log on with such an account before you begin the installation. If you are not logged in with the user name Administrator, choose the Run as administrator option when you start the License Manager from the Windows Start menu.
  • To install the permanent license immediately after the main application (New installation):
    1. On the Permanent License screen, select the Install the permanent license now check box and click Next.
      Permanent License screen

      The License screen is displayed.

      License screen

    2. If you have already purchased and would like to generate a license key, click Help. To install a permanent license, see Installing a Permanent License.

      Important: The default browser opens and displays the license application help page with instructions for generating a license key.

      If Microsoft Edge is set as the default browser and you are logged on with the Built-in Administrator account, an error will occur. Set a different browser as default or use a different account with administrator privileges.

      If you have already purchased and generated a license key, click Browse.

      The Select license file window is displayed.

      Select license file window

    3. Select the lservrc file and click Open.
    4. Select I accept the terms of the license agreement and click OK.
      The Install Complete screen appears.
    5. Click Done.
  • To try TotalFlow Prep free for 60 days:
    1. On the Permanent License screen, clear the Install the permanent license now check box and click Next.
      The Install Complete screen appears.
    2. Click Done.
  • To install the permanent license after a free-trial installation using the Windows Start menu:
    Note: This procedure applies when you install the permanent license for the main product.
    1. Click Start All apps RICOH TotalFlow Prep.
    2. Right-click License Manager and select Run as administrator.
      The License screen is displayed.
    3. Click Browse.
      The Select license file window is displayed.
    4. Select the lservrc file and click Open.
    5. Select I accept the terms of the license agreement and click OK.
      You see a message that the license was installed successfully.
    6. Click OK.
    7. Restart the computer.
Important: If you want to remove the license or relocate it to another machine, contact your service representative.