Starting the entire multiple primary servers environment

After you install all servers and configure the shared directory permissions, you must start each server in the correct sequence.
  1. Log in to the lead primary server and start RICOH ProcessDirector. Type: startaiw -p

    The lead primary server becomes the initial active primary server.

  2. Log in to the alternate primary server and start RICOH ProcessDirector. Type: startaiw -p

    The alternate primary server becomes the initial worker primary server.

  3. Log in to the UI server and start RICOH ProcessDirector. Type : startaiw -w
  4. Verify that the .multiplePrimaries.properties file was created under /aiw/aiw1/mp/.

    Verify if the correct information is set in the file. Example:

    #Wed Jul 30 15:06:43 MDT 2025
uiServer=ui_server_hostname
activePrimary=primary_server_1_hostname
workerPrimary=primary_server_2_hostname

    where primary_server_1_hostname is the host name of the lead primary server and primary_server_2_hostname is the host name of the alternate primary server.

In this section:

  1. Deactivating the autostart script on Linux
    If you do not want the RICOH ProcessDirector base product or secondary servers to start automatically when you restart the system on which they are installed, you can deactivate the autostart script. You remove two symbolic links from the script to deactivate it. RICOH ProcessDirector can be running when you deactivate the script.
  2. Activating the autostart script on Linux
    If you previously deactivated the autostart script on your system, you can reactivate it. Reactivating the autostart script causes the RICOH ProcessDirector base product or secondary server to start automatically when the system starts. You add two symbolic links from the script to activate it.
  3. Starting and stopping the base product when the database is on a different computer
    The RICOH ProcessDirector primary server and its database client must always be able to connect to the database server. If the database server is installed on a different computer and you reboot that computer, you must stop and restart RICOH ProcessDirector.
Parent topic: Starting and stopping a multiple primary system