Lead and alternate primary servers

The lead primary server and the alternate primary server must both meet the minimum hardware requirements for the RICOH ProcessDirector base product and any features you plan to install.

Both the lead primary server and the alternate primary server must run the same operating system family. The operating system version, release, and service updates must be identical on both servers. See Supported operating systems and database compatibility.

  1. Verify that each primary server meets the minimum hardware requirements.

    Minimum hardware requirements for primary servers

    Resource Requirement
    Processor x86 computer capable of running a supported 64-bit Linux operating system
    CPU cores Minimum 4 physical CPU cores
    RAM Minimum 8 GB available RAM
    Hard-drive space 200 GB free
    Network Reliable, low-latency connection to the file server (NFS) and the database server
  2. If you plan to use one or more document processing features, verify that each primary server has a minimum of 16 GB available RAM.

    Document processing features include:

    • AFP Support
    • PDF Document Support
    • Archive
    • Automated Verification
    • Inserter
    • Postal Enablement
    • Preference Management

    Depending on the number of documents you process, you might need more RAM.

  3. If you plan to install the Advanced Transform feature or RICOH Transform features, verify that each primary server has the additional resources listed in the following table.

    Additional hardware requirements for features

    Feature Additional requirement
    Advanced Transform Minimum 1 GB additional free hard-drive space in the /opt file system; minimum 2 GB additional free space in the /aiw/aiw1 file system
    RICOH Transform features Minimum 10 GB additional free hard-drive space; 1 GB additional RAM per CPU core (minimum 4 GB additional)
  4. If you run RICOH ProcessDirector on a virtual machine (VM), define the VM guest so that the number of dedicated CPUs exceeds the minimum hardware requirements.

    Do not overcommit physical CPU resources on the virtual host.

Parent topic: Hardware requirements