Before you experience a problem with your high availability configuration, Ricoh recommends
that you collect this information, especially snapshots of a working system and your
current cluster diagram.
Problem Determination Checklist for AIX
| Item |
Checked |
| Any error messages that appear in PowerHA logs or on the console. |
|
| Your updated cluster diagram. |
|
| A snapshot of your current cluster configuration. |
|
| Details of any customization performed to PowerHA events. |
|
| Details of current AIX, PowerHA, and application software levels. |
|
| Details of any service update applied to either PowerHA or AIX. |
|
| The adapter microcode levels (especially for SSA adapters) |
|
| Cluster planning worksheets, with all components clearly labelled. |
|
| A network topology diagram for the entire network. |
|
| Copies of all PowerHA log files (including the /tmp/hacmp.outfile) |
|
Problem Determination Checklist for Linux
| Item |
Checked |
| Any error messages that appear in Linux HA logs or on the console. |
|
| Your updated cluster diagram. |
|
| A snapshot of your current cluster configuration. |
|
| Details of any customization performed to Linux HA events. |
|
| Details of current Linux, Linux HA, and application software levels. |
|
| Details of any service update applied to either Linux HA or Linux. |
|
| Cluster planning worksheets, with all components clearly labelled. |
|
| A network topology diagram for the entire network. |
|
| Copies of all Linux HA log files |
|