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TotalFlow Production Manager
1
RICOH TotalFlow Production Manager™
1.1
Operating Instructions Setup Guide
1.1.1
Introduction
1.1.1.1
Important
1.1.1.2
Cautions Regarding This Guide
1.1.1.3
Guides for This Application
1.1.1.4
How to Read the Documentation
1.1.1.4.1
Before Using This Application
1.1.1.4.2
How to Use the Manuals and Help
1.1.1.4.3
Symbols
1.1.1.5
Trademarks
1.1.2
Before Installation
1.1.2.1
Overview of RICOH
TotalFlow Production Manager
1.1.2.2
Before Setting Up
1.1.2.2.1
Setup Steps
1.1.2.2.2
Computer Requirements
1.1.3
Installation
1.1.3.1
Backing up Data
1.1.3.2
Installing
TotalFlow Production Manager
1.1.3.3
Disabling the LPD Server
1.1.3.4
Installing the LPR Client
1.1.3.5
Installing the Permanent License
1.1.3.6
Upgrading to a Higher Version
1.1.3.7
Migrating to a New Operating System
1.1.4
After Installation
1.1.4.1
Configuring Client Computers
1.1.4.1.1
Configuring Mozilla Firefox
1.1.4.1.2
Configuring Google Chrome
1.1.4.1.3
Configuring Microsoft Edge
1.1.4.2
Logging in to
TotalFlow Production Manager
1.1.4.3
Starting and Stopping
TotalFlow Production Manager
1.1.4.4
Configuring
TotalFlow Production Manager
1.1.4.5
Enabling HTTPS connection on the
TotalFlow Production Manager
server
1.1.4.6
Disabling HTTPS connection on the
TotalFlow Production Manager
server
1.1.4.7
Uninstalling
TotalFlow Production Manager
1.1.4.8
Restoring Data
1.1.5
Installing and Configuring Drivers
1.1.5.1
Installing and Configuring
TotalFlow PM PDF Print Driver
1.1.5.1.1
Installing and Configuring
TotalFlow PM PDF Print Driver
on Mac OS X
1.1.5.1.2
Installing and Configuring
TotalFlow PM PDF Print Driver
on Windows
1.1.5.1.2.1
Upgrading
TotalFlow PM PDF Print Driver
to a Higher Version
1.1.5.2
Uninstalling
TotalFlow PM PDF Print Driver
1.1.5.2.1
Uninstalling
TotalFlow PM PDF Print Driver
from Mac OS X
1.1.5.2.2
Uninstalling
TotalFlow PM PDF Print Driver
from Windows
1.2
User's Guide
1.2.1
Introduction
1.2.1.1
Important
1.2.1.2
Cautions Regarding This Guide
1.2.1.3
Guides for This Application
1.2.1.4
How to Read the Documentation
1.2.1.4.1
Before Using This Application
1.2.1.4.2
How to Use the Manuals and Help
1.2.1.4.3
Symbols
1.2.1.5
Trademarks
1.2.2
RICOH
TotalFlow Production Manager
1.2.2.1
Product Overview
1.2.2.1.1
System Objects
1.2.2.1.1.1
Server
1.2.2.1.1.2
Printers
1.2.2.1.1.3
Workflows
1.2.2.1.1.4
Printer pools
1.2.2.1.1.5
Connections
1.2.2.1.1.6
Papers
1.2.2.1.1.7
Users
1.2.2.1.1.8
Jobs
1.2.2.1.1.9
Reports
1.2.2.1.1.10
Activities
1.2.2.1.2
Job Submission Methods
1.2.2.1.3
Properties
1.2.2.2
TotalFlow Production Manager
User Interface
1.2.2.2.1
Menu Bar
1.2.2.2.2
Operations
Page
1.2.2.2.2.1
Printers
tab
1.2.2.2.2.2
Workflows
tab
1.2.2.2.2.3
Printer Pools
tab
1.2.2.2.2.4
Connections
tab
1.2.2.2.2.5
All Jobs
pod
1.2.2.2.3
Queues
Page
1.2.2.2.3.1
Queues
pod
1.2.2.2.4
Configuration
Page
1.2.2.2.4.1
Server
pod
1.2.2.2.4.2
Papers
pod
1.2.2.2.4.3
Users
pod
1.2.2.2.4.4
Connections
pod
1.2.2.2.5
Reports
Page
1.2.2.2.5.1
Reports
pod
1.2.2.2.5.2
Report_name
pod
1.2.2.3
Job Properties Editor
Dialog
1.2.2.3.1
View modes
1.2.2.3.1.1
Book view
1.2.2.3.1.2
Sheet view
1.2.2.3.1.3
Job Summary
1.2.2.3.1.4
View options
1.2.3
Doing Sample Tasks
1.2.3.1
Creating and Modifying Email Notifications
1.2.3.1.1
Creating and Modifying Printer Notifications
1.2.3.1.2
Creating and Modifying Workflow Notifications
1.2.3.1.3
Creating and Modifying a Job Notification
1.2.4
Configuration
1.2.4.1
Creating Printers
1.2.4.1.1
Creating Job Ticket Printers
1.2.4.1.1.1
Using the
Import Custom Printer Definition Tool
1.2.4.1.1.1.1
Importing a
Custom Printer Definition File
1.2.4.1.1.1.2
Deleting a
Custom Printer Definition File
1.2.4.1.1.2
Using the
Installable Options
1.2.4.1.2
Creating Passthrough Printers
1.2.4.1.3
Configuring Passthrough Printers to Use the Data Replacement Tool
1.2.4.1.4
Configuring Printers to Print Separator Sheets
1.2.4.1.5
Configuring Printers for Recovery
1.2.4.1.6
Configuring Printers to Use Papers
1.2.4.2
Creating workflows
1.2.4.2.1
Associating Workflows with Printers or Printer Pools
1.2.4.2.2
Setting workflow Defaults and Overrides for Job Properties
1.2.4.3
Creating Printer Pools
1.2.4.3.1
Examples of How to Use a Printer Pool
1.2.4.3.1.1
Configuring a Printer Pool With Copy Split Option
1.2.4.3.1.2
Using a Printer Pool When the Job Ticket Printer Is Disabled
1.2.4.4
Creating Connections
1.2.4.5
Preparing for Job Submission
1.2.4.5.1
Configuring to Submit Jobs Using a Hot Folder
1.2.4.5.1.1
Data for trigger
1.2.4.5.1.2
Trigger pattern
1.2.4.5.1.3
Completion method
1.2.4.5.1.4
File Types
1.2.4.5.1.5
Merge Method
1.2.4.5.1.6
Merge Number
1.2.4.5.2
Configuring to Submit Jobs Using LPD
1.2.4.6
Creating Papers
1.2.4.6.1
Papers in
TotalFlow Production Manager
and in Other Programs
1.2.4.6.2
Creating Papers Automatically
1.2.4.6.3
Importing a Printer Paper Catalog
1.2.4.6.4
Creating Papers Manually
1.2.4.7
Copying Objects from One System to Another
1.2.4.8
Setting Server Properties
1.2.4.8.1
Setting up Security
1.2.4.8.1.1
User Authorities
1.2.4.8.1.2
Creating Users
1.2.4.8.1.3
Setting a Password Expiration Counter
1.2.4.8.1.4
Setting an Auto Logout Timer
1.2.4.8.1.5
Managing Passwords
1.2.4.8.1.5.1
Changing Your Own Password
1.2.4.8.1.5.2
Changing the Password for Another User
1.2.4.8.1.6
Restricting Use of the LPD Protocol to Submit Jobs
1.2.4.8.2
Setting up an Email Server
1.2.4.8.3
Setting Color Management System
1.2.4.8.4
Setting Fonts for Preflight Activity
1.2.4.8.5
Setting PostScript Transform options
1.2.4.9
Creating Notifications
1.2.4.10
Changing the Log Schedule
1.2.4.11
Configuring Client Computers
1.2.4.11.1
Preparing to Log in to
TotalFlow Production Manager
1.2.4.11.1.1
Configuring Mozilla Firefox
1.2.4.11.1.2
Configuring Google Chrome
1.2.4.11.1.3
Configuring Microsoft Edge
1.2.4.11.2
Customizing the User Interface
1.2.4.11.2.1
Grouping and sorting objects
1.2.4.11.2.2
Changing the displayed object properties
1.2.4.11.2.3
Changing columns view
1.2.4.11.2.4
Filtering pods
1.2.4.11.2.5
Changing the scale of the
Queues
pod
1.2.5
Managing Objects
1.2.5.1
Viewing and Changing Properties
1.2.5.2
Viewing Status
1.2.5.3
Viewing Logs
1.2.5.4
Enabling Workflows and Printers
1.2.5.5
Disabling Workflows and Printers
1.2.5.6
Editing Notifications
1.2.5.7
Deleting Objects
1.2.5.8
Managing Printers
1.2.5.8.1
Mapping Trays and Paper for a Printer
1.2.5.8.2
Showing the Jobs Assigned to a Printer or Printer Pool
1.2.5.8.3
Showing the Web Page for a Printer
1.2.5.8.4
Creating a Paper Change for a Printer
1.2.6
Working with Jobs
1.2.6.1
Submitting Jobs from TotalFlow Applications
1.2.6.1.1
Submitting jobs from
TotalFlow Production Manager
1.2.6.1.2
Submitting jobs from RICOH
TotalFlow Prep
1.2.6.1.3
Submitting jobs from RICOH
TotalFlow Production Manager
Job Submission
1.2.6.1.4
Submitting jobs from
TotalFlow PM PDF Print Driver
1.2.6.1.4.1
Submitting jobs from RICOH
TotalFlow PM PDF Print Driver
on Mac OS X
1.2.6.1.4.2
Submitting jobs from RICOH
TotalFlow PM PDF Print Driver
on Windows
1.2.6.2
Submitting Jobs from external connections
1.2.6.2.1
Configuring MarcomCentral to connect with
TotalFlow Production Manager
1.2.6.2.2
Associating Workflows with Connections products
1.2.6.2.3
Working with MarcomCentral jobs
1.2.6.2.4
Configuring Paper Settings for MarcomCentral JobDirect orders
1.2.6.3
Submitting Jobs with lpr Print Command
1.2.6.4
Finding Jobs in
TotalFlow Production Manager
1.2.6.4.1
Searching for Jobs in the
Queues
Pod
1.2.6.5
Viewing and Changing Job Information
1.2.6.5.1
Viewing Job Status
1.2.6.5.2
Changing the Number of Copies for a Job
1.2.6.5.3
Viewing Job Properties
1.2.6.5.4
Defaults and Overrides
1.2.6.5.5
Editing Multiple Jobs
1.2.6.5.6
Changing the Job Properties
1.2.6.5.6.1
Changing Job Options
1.2.6.5.6.1.1
Configuring the Job Options
1.2.6.5.6.1.2
Editing the Variable Data Settings
1.2.6.5.6.1.3
Setting the Job Priority
1.2.6.5.6.1.4
Setting the Job Store Options
1.2.6.5.6.1.5
Substituting a Font
1.2.6.5.6.1.6
Setting a Different Imposition for a Range of Pages
1.2.6.5.6.1.7
Selecting Printer Presets
1.2.6.5.6.1.8
Selecting Printer Features
1.2.6.5.6.1.9
Selecting the Postflight Options
1.2.6.5.6.2
Editing the Layout Settings
1.2.6.5.6.2.1
Setting a Booklet Layout
1.2.6.5.6.2.2
Setting a Gangup Layout
1.2.6.5.6.2.3
Changing the Image Automatic Rotation Settings
1.2.6.5.6.2.4
Selecting the Printing Side
1.2.6.5.6.2.5
Changing the Page Orientation
1.2.6.5.6.2.6
Selecting the Open Orientation
1.2.6.5.6.2.7
Rotating an Image on a Page
1.2.6.5.6.2.8
Scaling an Image
1.2.6.5.6.2.9
Aligning an Image
1.2.6.5.6.2.10
Changing the Position of an Image
1.2.6.5.6.2.11
Adding a New Custom Layout
1.2.6.5.6.3
Changing the Paper Settings
1.2.6.5.6.3.1
Adding a Manual Paper
1.2.6.5.6.3.2
Updating a Manual Paper
1.2.6.5.6.3.3
Setting a Paper Custom Size
1.2.6.5.6.3.4
Selecting a Paper in the Paper Catalog
1.2.6.5.6.3.5
Sorting the Paper
1.2.6.5.6.3.6
Searching in the Paper Catalog
1.2.6.5.6.4
Changing the Marks and Bleeds Settings
1.2.6.5.6.4.1
Setting the Bleed Area
1.2.6.5.6.4.2
Setting the Distance Between Multiple Pages on a Sheet
1.2.6.5.6.4.3
Setting the Margins
1.2.6.5.6.4.4
Printing Crop Marks
1.2.6.5.6.5
Changing Finishing Options
1.2.6.5.6.5.1
Setting the Stapling and Binding Methods
1.2.6.5.6.5.2
Selecting the Punching Method
1.2.6.5.6.5.3
Selecting the Folding Method
1.2.6.5.6.5.4
Changing the Output Tray
1.2.6.5.6.5.5
Selecting the Tray for Unused Tabs
1.2.6.5.6.5.6
Collating the Job Copies
1.2.6.5.6.5.7
Ejecting the Job Copies
1.2.6.5.6.5.8
Selecting the Perforating Method
1.2.6.5.6.5.9
Selecting the Creasing Method
1.2.6.5.6.5.10
Printing to Maximum Printable Area
1.2.6.5.6.6
Using the Exception Pages
1.2.6.5.6.6.1
Adding Preprinted or Blank Pages
1.2.6.5.6.6.2
Modifying Pages in a Job
1.2.6.5.6.6.3
Finishing Subsets of Pages
1.2.6.5.6.6.4
Removing Tabs
1.2.6.5.6.7
Adding Covers
1.2.6.5.6.7.1
Adding Front and Back Covers to a Job
1.2.6.5.6.7.2
Adding a Preprinted or Blank Cover to a Booklet
1.2.6.5.6.7.3
Adding a Cover to a Perfect Bound Job
1.2.6.5.6.8
Inserting Sheets
1.2.6.5.6.8.1
Inserting a Job Separator Sheet
1.2.6.5.6.8.2
Inserting a Copy Separator Sheet
1.2.6.5.6.8.3
Inserting a Slip Sheet
1.2.6.5.6.9
Changing the Color Settings
1.2.6.5.6.9.1
Printing in Color or Black and White
1.2.6.5.6.9.2
Specifying the Color Planes to Print
1.2.6.5.6.9.3
Printing a
Control bar
1.2.6.5.6.9.4
Setting the Color Profiles
1.2.6.5.6.9.5
Matching Spot Colors
1.2.6.5.6.9.6
Configuring the Advanced Color Settings
1.2.6.5.6.9.6.1
Configuring PDF-specific settings
1.2.6.5.6.10
Changing the Print Quality Settings
1.2.6.5.6.10.1
Using Halftone Screening to Convert the Input
1.2.6.5.6.10.2
Applying Maximum Density
1.2.6.5.6.10.3
Printing Black Characters over Colored Backgrounds
1.2.6.5.6.10.4
Enhancing the Text and Line Art Quality
1.2.6.5.6.10.5
Enhancing the Text and Graphics Quality
1.2.6.5.6.10.6
Adjusting the Fuser Setting
1.2.6.5.6.10.7
Setting the Image Resolution
1.2.6.5.6.10.8
Setting the Print Resolution
1.2.6.5.6.10.9
Setting the Raster Image Resolution
1.2.6.5.6.10.10
Selecting the Color Correction Curve
1.2.6.5.6.11
Changing the Fifth Station Settings
1.2.6.5.6.11.1
Setting the Special Effect Toner Properties
1.2.6.5.6.12
Changing the Watermark Settings
1.2.6.5.6.12.1
Adding a Watermark to the Job
1.2.6.5.7
Editing Jobs in RICOH
TotalFlow Prep
1.2.6.5.8
Creating Special Instructions for a Job
1.2.6.5.9
Transforming Jobs to PDF
1.2.6.5.9.1
Transforming PCL Jobs to PDF
1.2.6.5.9.2
Transforming PostScript Jobs to PDF
1.2.6.5.9.3
Transforming PostScript and PCL Jobs to PDF Using an External Transform Application
1.2.6.5.10
Preflighting jobs
1.2.6.5.10.1
Preflight jobs using
Preflight
activity
1.2.6.5.10.1.1
Manage Preflight Profiles and Action Lists Using the
Preflight Database
1.2.6.5.10.2
Preflight jobs using
External Preflight
1.2.6.5.10.2.1
Configuring
TotalFlow Production Manager
to use PitStop Server
1.2.6.5.11
Proofing Jobs
1.2.6.5.12
Modifying Jobs Using Workflow Properties
1.2.6.6
Starting, Moving, Suspending, and Resuming Jobs
1.2.6.6.1
Sending Jobs to a Printer or Printer Pool
1.2.6.6.2
Moving Jobs to Another Printer or Printer Pool
1.2.6.6.3
Moving Jobs to Another Workflow
1.2.6.6.4
Making Jobs Process and Print Sooner
1.2.6.6.5
Approving or Rejecting Jobs
1.2.6.6.6
Forcing Jobs in Error to Continue
1.2.6.6.7
Suspending Jobs
1.2.6.6.8
Resuming Suspended Jobs
1.2.6.6.9
Holding Jobs before Printing
1.2.6.6.10
Storing Jobs
1.2.6.6.11
Reprinting Jobs
1.2.6.6.11.1
Reprinting Single Jobs
1.2.6.6.11.2
Reprinting Multiple Jobs
1.2.6.6.11.3
Assigning Jobs to a Workflow
1.2.6.6.12
Merging Jobs
1.2.6.6.13
Reprocessing Jobs
1.2.6.6.14
Unlocking password protected PDF files
1.2.7
Working with Workflows
1.2.7.1
Workflow Page
1.2.7.2
Supplied Workflows
1.2.7.3
Supplied Activities and Custom Activities
1.2.7.4
Creating Workflows
1.2.7.5
Editing Workflows
1.2.7.6
Creating Custom Activities
1.2.7.7
Viewing and Changing Activity Properties and Job Defaults
1.2.7.8
Configuring Workflows to Receive Jobs from Streamline
1.2.7.9
Configuring Workflows to Merge Jobs in Hot Folder
1.2.7.10
External Activities
1.2.7.10.1
Setting up External Applications
1.2.7.10.2
Creating
Run External Application
Activities
1.2.7.10.3
Creating
Run Hot Folder Application
Activities
1.2.7.10.4
Creating
Copy to Folder
Activities
1.2.7.11
Deleting Activities
1.2.8
Working with Reports
1.2.8.1
Supplied Reports
1.2.8.1.1
Job Performance
Report
1.2.8.1.2
Jobs Printed
Report
1.2.8.1.3
Printer Usage
Report
1.2.8.2
Viewing Reports
1.2.8.3
Setting the Time Range for a Report
1.2.8.4
Saving Reports
1.2.8.5
Exporting Reports
1.2.8.6
Deleting Reports
1.2.9
Backup and Restore
1.2.9.1
Backing up Data
1.2.9.2
Restoring Data
1.2.10
Troubleshooting
1.2.10.1
RICOH TotalFlow PM service Does Not Start
1.2.10.2
Cannot Access
TotalFlow Production Manager
1.2.10.3
Cannot Install a Higher Version of
TotalFlow Production Manager
1.2.10.4
Cannot upload files
1.2.10.5
Job Submission Session Stopped with Job Properties Editor Error
1.2.10.6
Cannot Communicate with Printer Device
1.2.10.7
TotalFlow PM PDF Print Driver
not able to communicate with the server
1.2.10.8
Cannot Enable Workflows
1.2.10.9
Cannot View Job Status
1.2.10.10
File Names or Job Names Are Displayed or Printed with Wrong Characters
1.2.10.11
Input Files with Errors
1.2.10.12
Japanese Values Are Not Saved
1.2.10.13
Job Input Values Are Automatically Corrected
1.2.10.14
Job Properties Are Not Updated
1.2.10.15
Total sheets is 0
1.2.10.16
Jobs Are Displayed or Printed with Wrong Characters
1.2.10.17
Jobs Are Not Scheduled to Print
1.2.10.18
Jobs or Input Files Cannot be Deleted
1.2.10.19
Jobs Print Out of Order
1.2.10.20
Jobs Are in Printing State for Too Long
1.2.10.21
Job is Rejected with PitStop Server Error
1.2.10.22
Wrong Local Profiles are Shown in Preflight Database
1.2.10.23
Messages Are in Different Language from User Interface
1.2.10.24
Paper Is Not Available for Mapping
1.2.10.25
Performance Problems
1.2.10.26
User Interface Does Not Respond After Dialog Is Closed
1.2.10.27
The Browser Does Not Respond
1.2.10.28
Print Dialog Does not Synchronize with Job Properties in
TotalFlow PM PDF Print Driver
1.2.10.29
Print Dialog Settings are Modified in
TotalFlow Production Manager
1.2.10.30
Print Entire Workbook
option creates multiple jobs
1.2.10.31
Troubleshooting the
Properties for Job
Dialog
1.2.11
Error Messages
1.2.11.1
AIWF
nnnn
Messages
1.2.11.2
AIWI
nnnn
Messages
1.2.11.3
AIWP
nnnn
Messages
1.2.11.4
AIWR
nnnn
Messages
1.2.11.5
AIWS
nnnn
Messages
1.2.11.6
AIWX
nnnn
Messages
1.2.11.7
AIWXMR
nnnn
Messages
1.2.11.8
AIWXNOT
nnnn
Messages
1.2.11.9
AIWW
nnnn
Messages
1.2.12
Reference
1.2.12.1
Paper Property Values
1.2.12.2
JDF Paper Properties for JobDirect Orders
1.2.12.3
Regular Expressions
1.2.12.4
Specifying File Names in Symbol Notation
1.2.12.5
Using Job Attributes Symbols in Commands
1.2.12.6
Printer Attributes Symbols to Use in Commands
Software Information Center
User's Guide
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