TotalFlow Production Manager

• 1 RICOH TotalFlow Production Manager™
  • 1.1 Operating Instructions Setup Guide
    • 1.1.1 Introduction
      • 1.1.1.1 Important
      • 1.1.1.2 Cautions Regarding This Guide
      • 1.1.1.3 Guides for This Application
      • 1.1.1.4 How to Read the Documentation
        • 1.1.1.4.1 Before Using This Application
        • 1.1.1.4.2 How to Use the Manuals and Help
        • 1.1.1.4.3 Symbols
      • 1.1.1.5 Trademarks
    • 1.1.2 Before Installation
      • 1.1.2.1 Overview of RICOH TotalFlow Production Manager
      • 1.1.2.2 Before Setting Up
        • 1.1.2.2.1 Setup Steps
        • 1.1.2.2.2 Computer Requirements
    • 1.1.3 Installation
      • 1.1.3.1 Backing up Data
      • 1.1.3.2 Installing TotalFlow Production Manager
      • 1.1.3.3 Disabling the LPD Server
      • 1.1.3.4 Installing the LPR Client
      • 1.1.3.5 Installing the Permanent License
      • 1.1.3.6 Upgrading to a Higher Version
      • 1.1.3.7 Migrating to a New Operating System
    • 1.1.4 After Installation
      • 1.1.4.1 Configuring Client Computers
        • 1.1.4.1.1 Configuring Mozilla Firefox
        • 1.1.4.1.2 Configuring Google Chrome
        • 1.1.4.1.3 Configuring Microsoft Edge
      • 1.1.4.2 Logging in to TotalFlow Production Manager
      • 1.1.4.3 Starting and Stopping TotalFlow Production Manager
      • 1.1.4.4 Configuring TotalFlow Production Manager
      • 1.1.4.5 Enabling HTTPS connection on the TotalFlow Production Manager server
      • 1.1.4.6 Disabling HTTPS connection on the TotalFlow Production Manager server
      • 1.1.4.7 Uninstalling TotalFlow Production Manager
      • 1.1.4.8 Restoring Data
    • 1.1.5 Installing and Configuring Drivers
      • 1.1.5.1 Installing and Configuring TotalFlow PM PDF Print Driver
        • 1.1.5.1.1 Installing and Configuring TotalFlow PM PDF Print Driver on Mac OS X
        • 1.1.5.1.2 Installing and Configuring TotalFlow PM PDF Print Driver on Windows
          • 1.1.5.1.2.1 Upgrading TotalFlow PM PDF Print Driver to a Higher Version
      • 1.1.5.2 Uninstalling TotalFlow PM PDF Print Driver
        • 1.1.5.2.1 Uninstalling TotalFlow PM PDF Print Driver from Mac OS X
        • 1.1.5.2.2 Uninstalling TotalFlow PM PDF Print Driver from Windows
  • 1.2 User's Guide
    • 1.2.1 Introduction
      • 1.2.1.1 Important
      • 1.2.1.2 Cautions Regarding This Guide
      • 1.2.1.3 Guides for This Application
      • 1.2.1.4 How to Read the Documentation
        • 1.2.1.4.1 Before Using This Application
        • 1.2.1.4.2 How to Use the Manuals and Help
        • 1.2.1.4.3 Symbols
      • 1.2.1.5 Trademarks
    • 1.2.2 RICOH TotalFlow Production Manager
      • 1.2.2.1 Product Overview
        • 1.2.2.1.1 System Objects
          • 1.2.2.1.1.1 Server
          • 1.2.2.1.1.2 Printers
          • 1.2.2.1.1.3 Workflows
          • 1.2.2.1.1.4 Printer pools
          • 1.2.2.1.1.5 Connections
          • 1.2.2.1.1.6 Papers
          • 1.2.2.1.1.7 Users
          • 1.2.2.1.1.8 Jobs
          • 1.2.2.1.1.9 Reports
          • 1.2.2.1.1.10 Activities
        • 1.2.2.1.2 Job Submission Methods
        • 1.2.2.1.3 Properties
      • 1.2.2.2 TotalFlow Production Manager User Interface
        • 1.2.2.2.1 Menu Bar
        • 1.2.2.2.2 Operations Page
          • 1.2.2.2.2.1 Printers tab
          • 1.2.2.2.2.2 Workflows tab
          • 1.2.2.2.2.3 Printer Pools tab
          • 1.2.2.2.2.4 Connections tab
          • 1.2.2.2.2.5 All Jobs pod
        • 1.2.2.2.3 Queues Page
          • 1.2.2.2.3.1 Queues pod
        • 1.2.2.2.4 Configuration Page
          • 1.2.2.2.4.1 Server pod
          • 1.2.2.2.4.2 Papers pod
          • 1.2.2.2.4.3 Users pod
          • 1.2.2.2.4.4 Connections pod
        • 1.2.2.2.5 Reports Page
          • 1.2.2.2.5.1 Reports pod
          • 1.2.2.2.5.2 Report_name pod
      • 1.2.2.3 Job Properties Editor Dialog
        • 1.2.2.3.1 View modes
          • 1.2.2.3.1.1 Book view
          • 1.2.2.3.1.2 Sheet view
          • 1.2.2.3.1.3 Job Summary
          • 1.2.2.3.1.4 View options
    • 1.2.3 Doing Sample Tasks
      • 1.2.3.1 Creating and Modifying Email Notifications
        • 1.2.3.1.1 Creating and Modifying Printer Notifications
        • 1.2.3.1.2 Creating and Modifying Workflow Notifications
        • 1.2.3.1.3 Creating and Modifying a Job Notification
    • 1.2.4 Configuration
      • 1.2.4.1 Creating Printers
        • 1.2.4.1.1 Creating Job Ticket Printers
          • 1.2.4.1.1.1 Using the Import Custom Printer Definition Tool
            • 1.2.4.1.1.1.1 Importing a Custom Printer Definition File
            • 1.2.4.1.1.1.2 Deleting a Custom Printer Definition File
          • 1.2.4.1.1.2 Using the Installable Options
        • 1.2.4.1.2 Creating Passthrough Printers
        • 1.2.4.1.3 Configuring Passthrough Printers to Use the Data Replacement Tool
        • 1.2.4.1.4 Configuring Printers to Print Separator Sheets
        • 1.2.4.1.5 Configuring Printers for Recovery
        • 1.2.4.1.6 Configuring Printers to Use Papers
      • 1.2.4.2 Creating workflows
        • 1.2.4.2.1 Associating Workflows with Printers or Printer Pools
        • 1.2.4.2.2 Setting workflow Defaults and Overrides for Job Properties
      • 1.2.4.3 Creating Printer Pools
        • 1.2.4.3.1 Examples of How to Use a Printer Pool
          • 1.2.4.3.1.1 Configuring a Printer Pool With Copy Split Option
          • 1.2.4.3.1.2 Using a Printer Pool When the Job Ticket Printer Is Disabled
      • 1.2.4.4 Creating Connections
      • 1.2.4.5 Preparing for Job Submission
        • 1.2.4.5.1 Configuring to Submit Jobs Using a Hot Folder
          • 1.2.4.5.1.1 Data for trigger
          • 1.2.4.5.1.2 Trigger pattern
          • 1.2.4.5.1.3 Completion method
          • 1.2.4.5.1.4 File Types
          • 1.2.4.5.1.5 Merge Method
          • 1.2.4.5.1.6 Merge Number
        • 1.2.4.5.2 Configuring to Submit Jobs Using LPD
      • 1.2.4.6 Creating Papers
        • 1.2.4.6.1 Papers in TotalFlow Production Manager and in Other Programs
        • 1.2.4.6.2 Creating Papers Automatically
        • 1.2.4.6.3 Importing a Printer Paper Catalog
        • 1.2.4.6.4 Creating Papers Manually
      • 1.2.4.7 Copying Objects from One System to Another
      • 1.2.4.8 Setting Server Properties
        • 1.2.4.8.1 Setting up Security
          • 1.2.4.8.1.1 User Authorities
          • 1.2.4.8.1.2 Creating Users
          • 1.2.4.8.1.3 Setting a Password Expiration Counter
          • 1.2.4.8.1.4 Setting an Auto Logout Timer
          • 1.2.4.8.1.5 Managing Passwords
            • 1.2.4.8.1.5.1 Changing Your Own Password
            • 1.2.4.8.1.5.2 Changing the Password for Another User
          • 1.2.4.8.1.6 Restricting Use of the LPD Protocol to Submit Jobs
        • 1.2.4.8.2 Setting up an Email Server
        • 1.2.4.8.3 Setting Color Management System
        • 1.2.4.8.4 Setting Fonts for Preflight Activity
        • 1.2.4.8.5 Setting PostScript Transform options
      • 1.2.4.9 Creating Notifications
      • 1.2.4.10 Changing the Log Schedule
      • 1.2.4.11 Configuring Client Computers
        • 1.2.4.11.1 Preparing to Log in to TotalFlow Production Manager
          • 1.2.4.11.1.1 Configuring Mozilla Firefox
          • 1.2.4.11.1.2 Configuring Google Chrome
          • 1.2.4.11.1.3 Configuring Microsoft Edge
        • 1.2.4.11.2 Customizing the User Interface
          • 1.2.4.11.2.1 Grouping and sorting objects
          • 1.2.4.11.2.2 Changing the displayed object properties
          • 1.2.4.11.2.3 Changing columns view
          • 1.2.4.11.2.4 Filtering pods
          • 1.2.4.11.2.5 Changing the scale of the Queues pod
    • 1.2.5 Managing Objects
      • 1.2.5.1 Viewing and Changing Properties
      • 1.2.5.2 Viewing Status
      • 1.2.5.3 Viewing Logs
      • 1.2.5.4 Enabling Workflows and Printers
      • 1.2.5.5 Disabling Workflows and Printers
      • 1.2.5.6 Editing Notifications
      • 1.2.5.7 Deleting Objects
      • 1.2.5.8 Managing Printers
        • 1.2.5.8.1 Mapping Trays and Paper for a Printer
        • 1.2.5.8.2 Showing the Jobs Assigned to a Printer or Printer Pool
        • 1.2.5.8.3 Showing the Web Page for a Printer
        • 1.2.5.8.4 Creating a Paper Change for a Printer
    • 1.2.6 Working with Jobs
      • 1.2.6.1 Submitting Jobs from TotalFlow Applications
        • 1.2.6.1.1 Submitting jobs from TotalFlow Production Manager
        • 1.2.6.1.2 Submitting jobs from RICOH TotalFlow Prep
        • 1.2.6.1.3 Submitting jobs from RICOH TotalFlow Production Manager Job Submission
        • 1.2.6.1.4 Submitting jobs from TotalFlow PM PDF Print Driver
          • 1.2.6.1.4.1 Submitting jobs from RICOH TotalFlow PM PDF Print Driver on Mac OS X
          • 1.2.6.1.4.2 Submitting jobs from RICOH TotalFlow PM PDF Print Driver on Windows
      • 1.2.6.2 Submitting Jobs from external connections
        • 1.2.6.2.1 Configuring MarcomCentral to connect with TotalFlow Production Manager
        • 1.2.6.2.2 Associating Workflows with Connections products
        • 1.2.6.2.3 Working with MarcomCentral jobs
        • 1.2.6.2.4 Configuring Paper Settings for MarcomCentral JobDirect orders
      • 1.2.6.3 Submitting Jobs with lpr Print Command
      • 1.2.6.4 Finding Jobs in TotalFlow Production Manager
        • 1.2.6.4.1 Searching for Jobs in the Queues Pod
      • 1.2.6.5 Viewing and Changing Job Information
        • 1.2.6.5.1 Viewing Job Status
        • 1.2.6.5.2 Changing the Number of Copies for a Job
        • 1.2.6.5.3 Viewing Job Properties
        • 1.2.6.5.4 Defaults and Overrides
        • 1.2.6.5.5 Editing Multiple Jobs
        • 1.2.6.5.6 Changing the Job Properties
          • 1.2.6.5.6.1 Changing Job Options
            • 1.2.6.5.6.1.1 Configuring the Job Options
            • 1.2.6.5.6.1.2 Editing the Variable Data Settings
            • 1.2.6.5.6.1.3 Setting the Job Priority
            • 1.2.6.5.6.1.4 Setting the Job Store Options
            • 1.2.6.5.6.1.5 Substituting a Font
            • 1.2.6.5.6.1.6 Setting a Different Imposition for a Range of Pages
            • 1.2.6.5.6.1.7 Selecting Printer Presets
            • 1.2.6.5.6.1.8 Selecting Printer Features
            • 1.2.6.5.6.1.9 Selecting the Postflight Options
          • 1.2.6.5.6.2 Editing the Layout Settings
            • 1.2.6.5.6.2.1 Setting a Booklet Layout
            • 1.2.6.5.6.2.2 Setting a Gangup Layout
            • 1.2.6.5.6.2.3 Changing the Image Automatic Rotation Settings
            • 1.2.6.5.6.2.4 Selecting the Printing Side
            • 1.2.6.5.6.2.5 Changing the Page Orientation
            • 1.2.6.5.6.2.6 Selecting the Open Orientation
            • 1.2.6.5.6.2.7 Rotating an Image on a Page
            • 1.2.6.5.6.2.8 Scaling an Image
            • 1.2.6.5.6.2.9 Aligning an Image
            • 1.2.6.5.6.2.10 Changing the Position of an Image
            • 1.2.6.5.6.2.11 Adding a New Custom Layout
          • 1.2.6.5.6.3 Changing the Paper Settings
            • 1.2.6.5.6.3.1 Adding a Manual Paper
            • 1.2.6.5.6.3.2 Updating a Manual Paper
            • 1.2.6.5.6.3.3 Setting a Paper Custom Size
            • 1.2.6.5.6.3.4 Selecting a Paper in the Paper Catalog
            • 1.2.6.5.6.3.5 Sorting the Paper
            • 1.2.6.5.6.3.6 Searching in the Paper Catalog
          • 1.2.6.5.6.4 Changing the Marks and Bleeds Settings
            • 1.2.6.5.6.4.1 Setting the Bleed Area
            • 1.2.6.5.6.4.2 Setting the Distance Between Multiple Pages on a Sheet
            • 1.2.6.5.6.4.3 Setting the Margins
            • 1.2.6.5.6.4.4 Printing Crop Marks
          • 1.2.6.5.6.5 Changing Finishing Options
            • 1.2.6.5.6.5.1 Setting the Stapling and Binding Methods
            • 1.2.6.5.6.5.2 Selecting the Punching Method
            • 1.2.6.5.6.5.3 Selecting the Folding Method
            • 1.2.6.5.6.5.4 Changing the Output Tray
            • 1.2.6.5.6.5.5 Selecting the Tray for Unused Tabs
            • 1.2.6.5.6.5.6 Collating the Job Copies
            • 1.2.6.5.6.5.7 Ejecting the Job Copies
            • 1.2.6.5.6.5.8 Selecting the Perforating Method
            • 1.2.6.5.6.5.9 Selecting the Creasing Method
            • 1.2.6.5.6.5.10 Printing to Maximum Printable Area
          • 1.2.6.5.6.6 Using the Exception Pages
            • 1.2.6.5.6.6.1 Adding Preprinted or Blank Pages
            • 1.2.6.5.6.6.2 Modifying Pages in a Job
            • 1.2.6.5.6.6.3 Finishing Subsets of Pages
            • 1.2.6.5.6.6.4 Removing Tabs
          • 1.2.6.5.6.7 Adding Covers
            • 1.2.6.5.6.7.1 Adding Front and Back Covers to a Job
            • 1.2.6.5.6.7.2 Adding a Preprinted or Blank Cover to a Booklet
            • 1.2.6.5.6.7.3 Adding a Cover to a Perfect Bound Job
          • 1.2.6.5.6.8 Inserting Sheets
            • 1.2.6.5.6.8.1 Inserting a Job Separator Sheet
            • 1.2.6.5.6.8.2 Inserting a Copy Separator Sheet
            • 1.2.6.5.6.8.3 Inserting a Slip Sheet
          • 1.2.6.5.6.9 Changing the Color Settings
            • 1.2.6.5.6.9.1 Printing in Color or Black and White
            • 1.2.6.5.6.9.2 Specifying the Color Planes to Print
            • 1.2.6.5.6.9.3 Printing a Control bar
            • 1.2.6.5.6.9.4 Setting the Color Profiles
            • 1.2.6.5.6.9.5 Matching Spot Colors
            • 1.2.6.5.6.9.6 Configuring the Advanced Color Settings
              • 1.2.6.5.6.9.6.1 Configuring PDF-specific settings
          • 1.2.6.5.6.10 Changing the Print Quality Settings
            • 1.2.6.5.6.10.1 Using Halftone Screening to Convert the Input
            • 1.2.6.5.6.10.2 Applying Maximum Density
            • 1.2.6.5.6.10.3 Printing Black Characters over Colored Backgrounds
            • 1.2.6.5.6.10.4 Enhancing the Text and Line Art Quality
            • 1.2.6.5.6.10.5 Enhancing the Text and Graphics Quality
            • 1.2.6.5.6.10.6 Adjusting the Fuser Setting
            • 1.2.6.5.6.10.7 Setting the Image Resolution
            • 1.2.6.5.6.10.8 Setting the Print Resolution
            • 1.2.6.5.6.10.9 Setting the Raster Image Resolution
            • 1.2.6.5.6.10.10 Selecting the Color Correction Curve
          • 1.2.6.5.6.11 Changing the Fifth Station Settings
            • 1.2.6.5.6.11.1 Setting the Special Effect Toner Properties
          • 1.2.6.5.6.12 Changing the Watermark Settings
            • 1.2.6.5.6.12.1 Adding a Watermark to the Job
        • 1.2.6.5.7 Editing Jobs in RICOH TotalFlow Prep
        • 1.2.6.5.8 Creating Special Instructions for a Job
        • 1.2.6.5.9 Transforming Jobs to PDF
          • 1.2.6.5.9.1 Transforming PCL Jobs to PDF
          • 1.2.6.5.9.2 Transforming PostScript Jobs to PDF
          • 1.2.6.5.9.3 Transforming PostScript and PCL Jobs to PDF Using an External Transform Application
        • 1.2.6.5.10 Preflighting jobs
          • 1.2.6.5.10.1 Preflight jobs using Preflight activity
            • 1.2.6.5.10.1.1 Manage Preflight Profiles and Action Lists Using the Preflight Database
          • 1.2.6.5.10.2 Preflight jobs using External Preflight
            • 1.2.6.5.10.2.1 Configuring TotalFlow Production Manager to use PitStop Server
        • 1.2.6.5.11 Proofing Jobs
        • 1.2.6.5.12 Modifying Jobs Using Workflow Properties
      • 1.2.6.6 Starting, Moving, Suspending, and Resuming Jobs
        • 1.2.6.6.1 Sending Jobs to a Printer or Printer Pool
        • 1.2.6.6.2 Moving Jobs to Another Printer or Printer Pool
        • 1.2.6.6.3 Moving Jobs to Another Workflow
        • 1.2.6.6.4 Making Jobs Process and Print Sooner
        • 1.2.6.6.5 Approving or Rejecting Jobs
        • 1.2.6.6.6 Forcing Jobs in Error to Continue
        • 1.2.6.6.7 Suspending Jobs
        • 1.2.6.6.8 Resuming Suspended Jobs
        • 1.2.6.6.9 Holding Jobs before Printing
        • 1.2.6.6.10 Storing Jobs
        • 1.2.6.6.11 Reprinting Jobs
          • 1.2.6.6.11.1 Reprinting Single Jobs
          • 1.2.6.6.11.2 Reprinting Multiple Jobs
          • 1.2.6.6.11.3 Assigning Jobs to a Workflow
        • 1.2.6.6.12 Merging Jobs
        • 1.2.6.6.13 Reprocessing Jobs
        • 1.2.6.6.14 Unlocking password protected PDF files
    • 1.2.7 Working with Workflows
      • 1.2.7.1 Workflow Page
      • 1.2.7.2 Supplied Workflows
      • 1.2.7.3 Supplied Activities and Custom Activities
      • 1.2.7.4 Creating Workflows
      • 1.2.7.5 Editing Workflows
      • 1.2.7.6 Creating Custom Activities
      • 1.2.7.7 Viewing and Changing Activity Properties and Job Defaults
      • 1.2.7.8 Configuring Workflows to Receive Jobs from Streamline
      • 1.2.7.9 Configuring Workflows to Merge Jobs in Hot Folder
      • 1.2.7.10 External Activities
        • 1.2.7.10.1 Setting up External Applications
        • 1.2.7.10.2 Creating Run External Application Activities
        • 1.2.7.10.3 Creating Run Hot Folder Application Activities
        • 1.2.7.10.4 Creating Copy to Folder Activities
      • 1.2.7.11 Deleting Activities
    • 1.2.8 Working with Reports
      • 1.2.8.1 Supplied Reports
        • 1.2.8.1.1 Job Performance Report
        • 1.2.8.1.2 Jobs Printed Report
        • 1.2.8.1.3 Printer Usage Report
      • 1.2.8.2 Viewing Reports
      • 1.2.8.3 Setting the Time Range for a Report
      • 1.2.8.4 Saving Reports
      • 1.2.8.5 Exporting Reports
      • 1.2.8.6 Deleting Reports
    • 1.2.9 Backup and Restore
      • 1.2.9.1 Backing up Data
      • 1.2.9.2 Restoring Data
    • 1.2.10 Troubleshooting
      • 1.2.10.1 RICOH TotalFlow PM service Does Not Start
      • 1.2.10.2 Cannot Access TotalFlow Production Manager
      • 1.2.10.3 Cannot Install a Higher Version of TotalFlow Production Manager
      • 1.2.10.4 Cannot upload files
      • 1.2.10.5 Job Submission Session Stopped with Job Properties Editor Error
      • 1.2.10.6 Cannot Communicate with Printer Device
      • 1.2.10.7 TotalFlow PM PDF Print Driver not able to communicate with the server
      • 1.2.10.8 Cannot Enable Workflows
      • 1.2.10.9 Cannot View Job Status
      • 1.2.10.10 File Names or Job Names Are Displayed or Printed with Wrong Characters
      • 1.2.10.11 Input Files with Errors
      • 1.2.10.12 Japanese Values Are Not Saved
      • 1.2.10.13 Job Input Values Are Automatically Corrected
      • 1.2.10.14 Job Properties Are Not Updated
      • 1.2.10.15 Total sheets is 0
      • 1.2.10.16 Jobs Are Displayed or Printed with Wrong Characters
      • 1.2.10.17 Jobs Are Not Scheduled to Print
      • 1.2.10.18 Jobs or Input Files Cannot be Deleted
      • 1.2.10.19 Jobs Print Out of Order
      • 1.2.10.20 Jobs Are in Printing State for Too Long
      • 1.2.10.21 Job is Rejected with PitStop Server Error
      • 1.2.10.22 Wrong Local Profiles are Shown in Preflight Database
      • 1.2.10.23 Messages Are in Different Language from User Interface
      • 1.2.10.24 Paper Is Not Available for Mapping
      • 1.2.10.25 Performance Problems
      • 1.2.10.26 User Interface Does Not Respond After Dialog Is Closed
      • 1.2.10.27 The Browser Does Not Respond
      • 1.2.10.28 Print Dialog Does not Synchronize with Job Properties in TotalFlow PM PDF Print Driver
      • 1.2.10.29 Print Dialog Settings are Modified in TotalFlow Production Manager
      • 1.2.10.30 Print Entire Workbook option creates multiple jobs
      • 1.2.10.31 Troubleshooting the Properties for Job Dialog
    • 1.2.11 Error Messages
      • 1.2.11.1 AIWFnnnn Messages
      • 1.2.11.2 AIWInnnn Messages
      • 1.2.11.3 AIWPnnnn Messages
      • 1.2.11.4 AIWRnnnn Messages
      • 1.2.11.5 AIWSnnnn Messages
      • 1.2.11.6 AIWXnnnn Messages
      • 1.2.11.7 AIWXMRnnnn Messages
      • 1.2.11.8 AIWXNOTnnnn Messages
      • 1.2.11.9 AIWWnnnn Messages
    • 1.2.12 Reference
      • 1.2.12.1 Paper Property Values
      • 1.2.12.2 JDF Paper Properties for JobDirect Orders
      • 1.2.12.3 Regular Expressions
      • 1.2.12.4 Specifying File Names in Symbol Notation
      • 1.2.12.5 Using Job Attributes Symbols in Commands
      • 1.2.12.6 Printer Attributes Symbols to Use in Commands