Rejecting service

If you have problems with a service update for InfoPrint Manager software, it is possible to revert to the last applied level installed on the system. To do so, however, you must make sure that a backup of all previously mentioned InfoPrint Manager objects was made at a time when the printing system was at its previous level.

To reject a service, you need to uninstall InfoPrint Manager for Linux preserving data and install the level of code you previously had:

  1. Log on to your system as root.
  2. Insert the InfoPrint Manager service DVD-ROM into your DVD-ROM drive. This lets you access the latest version of the setup script that you should always use to reject an InfoPrint Manager for Linux service update.
  3. Make sure that no jobs are currently active on this server. Any active jobs will be interrupted by the service process.
  4. Enter this command:
    /path/to/mount/point/install.sh -u
    Change /path/to/mount/point accordingly.
  5. Follow all the steps of the installation procedure described in Installing InfoPrint Manager server software and features locally with the Installer.

If you encounter problems with your InfoPrint Manager system after rejecting service, restore the directories and files listed in Backing up InfoPrint Manager for Linux. These InfoPrint Manager directories and files can contain environment variables, objects, or any changed portions of the product.

Parent topic: Installing InfoPrint Manager for Linux service updates