Start here for a new installation

This section describes how to complete an installation of the InfoPrint Manager product. If you are upgrading from an older InfoPrint Manager version, begin by first following the instructions in: Preparing to migrate to Version 4.12 Return to this section after you have completed those instructions.

The InfoPrint Installer lets you install InfoPrint Manager for AIX and the combination of features that meet the needs of your print environment.

After purchasing the product and feature licenses that you have chosen, Ricoh sends an email with EMS - Entitlement Certificate in the subject line to the email address provided when the order was placed. This email contains your Entitlement ID (EID). Generate your license keys needed for product registration at, using the EID and the fingerprint of the machine you intend to run InfoPrint Manager on. The EID is only used to identify what you have purchased. Register your license keys for the product each time you receive an email with an EID for InfoPrint Manager components that you have purchased.

InfoPrint Manager is automatically installed in trial mode on your server. Get the fingerprint of your server where InfoPrint Manager was installed using the License Key Management Application (LKMA) and then use the fingerprint together with your EID on the self-service website at to generate your license key. Download the license key from the self-service website and register the product using the LKMA. For more information about LKMA, see Managing trial and product InfoPrint Manager licenses using the License Key Management Application (LKMA).

To get the fingerprint of the system where you plan to install InfoPrint Manager, before you start the installation you can run the utility available on the root of the base product DVD-ROM or ISO called getfingerprint.

Download the license key from the self-service website and copy it on the server where you are about to install InfoPrint Manager. Start the installation process and continue to the installer panels. When you are asked for the license key, input the path to where you copied it on the server. Continue the installation and complete the registration and installation process.